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Blinds.com is the world's largest online window covering store - helping amazing customers beautify their homes with custom window blinds, shades, draperies, shutters and more since 2001.
Blinds.com generally enjoys a positive reputation, with customers praising the user-friendly website, efficient ordering process, and a wide selection of quality products. Many reviews highlight excellent customer service, including helpful guidance during the selection process and effective resolution of issues. However, concerns regarding delivery delays, incomplete orders, and installation challenges were frequently mentioned, indicating areas for improvement. Additionally, some customers noted issues with product components and instructions. Overall, while the company is well-regarded for its products and support, enhancing delivery reliability and clarity in installation could further elevate customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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They were really beautiful and well-crafted. Easy to order, arrived in a reasonable amount of time and came perfectly packaged.
Leslie was very helpful in talking me through the process and sent sample swatches to give me more options. The guy who came to measure and install was also very nice and gave good advice. It was all done very timely.
It was east to place the order and there was a sale going on so we were able to get a discount. The blinds were delivered and everything was great except one of the wands was broken.
Always easy and reliable! I order all my shades from blinds.com! Fit was perfect and install was easy
I love ordering from blinds.com. I can count on great quality and orders come fast!
I've been putting this off because I thought it was going to be a lot harder to figure out sizing. But this was such an easy shopping experience. I wish I'd done it sooner. The blinds are beautiful and the installers installed in 20 minutes. I do wish the website did a better job of showing light blockage. I probably would've ordered different blinds.
Al Hopkins the phone consultant was fantastic. He found out my needs and met them like a true salesman. I appreciate all of his help. Looking forward to installing my new blinds once I receive them. Thank you
The site was easy to use and had great customization options. I had other customization questions that the agent was able to answer quickly and accurately. The install process was very easy. Once I found the instructions for the type of shade we purchased, the install was 15 minutes. The design of these shades and the valance was easy to work with at installation and adjust to our liking. Great overall experience!
We have ordered a number of blinds from you and have been pleased with the quality and the service we received. Thank you!
The website makes it very easy to choose the right size. Not only a perfect fit but also very elegant and easy to install.
Very easy to order what I needed. The shade is exactly what I wanted. The color material was perfect and as represented.
Easy to navigate and order blinds, super easy to install, blinds were accurate in appearance to website
Website easy to navigate. I had a question, but waited over 5 minutes and not associate contacted me. I would like to know if this could be shipped sooner. My old blind that I purchased from you 3 years ago has a broken string.
Blinds came quickly and in good shape well packaged. We hung them in our tv room and they are great love them.
The shutters look amazing. It was a little difficult to understand how to build the shutters. Have more figures for each step would be helpful.
The previews need to be better. Nothing updated based on my selections.
Great quality Great price, but my first order had no rods to open the blinds, the recent order did. I guess I missed checking a box.
Easy web site to order the product. Delivery arrived early which was most appreciated. Blinds were easy to install.
Very easy to choose the order I want。 I will try to order again with different size and might recommend to my friends。
Ordered samples which were free. That made it easy to decide. Ordered blinds was simple, glad there was a New Year's sale. Order arrived when stated. Installation was easy. They look great!
Your IVR hung up on me (or maybe Lisa Marie) on my first call. But then I tried one more time and spoke with Tiffaney. She made everything right and gave me the confidence to place my order.
I input the wrong measurements in my online order, but Blinds.com sent me new shades - no questions asked! I was amazed! And the customer service representative could not have been more gracious.
User friendly website with great products and low prices!
Answer: They are legit only their service is very poor and be cautious about their satisfaction warranty as it is not what it appears. You will be strung along on all custom orders.
Answer: No, I cannot. 2 months to wait for shipping. Nope, nope, nope!
Answer: I had same question with customer service, they said the labels are created when they go on production lines and can only tracked once they enter USA and was able to track as they said. I also ordered few economy blinds which are made in China for those blinds I was able to track all the way from China from the time they despatched. I reckon FEDEX has some technical limitations in turkey.

