Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Blinds.com

Blinds.com

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Blinds.com is the world's largest online window covering store - helping amazing customers beautify their homes with custom window blinds, shades, draperies, shutters and more since 2001.


blinds.com
Founded in 2001
Houston, TX, United States
+113
See all photos
How would you rate Blinds.com?
grey stargrey stargrey stargrey stargrey star

Blinds.com Reviews Summary

Blinds.com generally enjoys a positive reputation, with customers praising the user-friendly website, efficient ordering process, and a wide selection of quality products. Many reviews highlight excellent customer service, including helpful guidance during the selection process and effective resolution of issues. However, concerns regarding delivery delays, incomplete orders, and installation challenges were frequently mentioned, indicating areas for improvement. Additionally, some customers noted issues with product components and instructions. Overall, while the company is well-regarded for its products and support, enhancing delivery reliability and clarity in installation could further elevate customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
753
quality
2,585
This company does not typically respond to reviews

Instant Feedback

155,178 reviews

We monitor reviews for authenticity

Oklahoma
1 review
0 helpful votes
Follow Monte I.
Unfollow Monte I.
Share Review
Report Review

Easy Blinds
April 1, 2024

Great blinds at a reasonable price easy measuring directions and look superb! This is my second time buying, they always fit perfectly and are easy to install, I will buy again.

Date of experience: March 22, 2024
Michigan
2 reviews
0 helpful votes
Follow Kathleen C.
Unfollow Kathleen C.
Share Review
Report Review

Great Customer Service!
April 1, 2024
Updated review

So easy to pick type, color, measurement (great instructions) and order process. Great quality! Thanks very much!

Date of experience: March 22, 2024

Easy to order & good selection
December 30, 2023
Previous review

Easy to order & good selection

Date of experience: December 29, 2023
Wisconsin
1 review
0 helpful votes
Follow Marilyn G.
Unfollow Marilyn G.
Share Review
Report Review

Love Blinds.com
March 31, 2024

Lots of choices and good instructions on measuring. Free samples to decide on colors is a real plus to take out the guesswork.

Date of experience: March 21, 2024
New York
1 review
0 helpful votes
Follow Dean R.
Unfollow Dean R.
Share Review
Report Review

Perfect fit
March 31, 2024

I was able to find exactly what I was looking for. The shades fit perfectly and were easy to install.

Date of experience: March 21, 2024
Alaska
1 review
0 helpful votes
Follow Michael N.
Unfollow Michael N.
Share Review
Report Review

My own fault
March 31, 2024

Website is very easy to use and I appreciate how it lays out details.

When I ordered my blinds, I was ignorant to some areas so I believe I ordered incorrectly.

My main issue and what i cant figure out, is did I miss something as far as the material blinds are made out of? We got some thicker blinds for our bedroom (1.5"). What I didnt expect is for the material to feel so papery, when installing bedroom blinds, I noticed a few crinkles in the paper that I must've creased on install and now cant get them out.

I will continue to order blinds and am chalking this up as an expensive lesson that I created.

Looking forward to my second purchase

Date of experience: March 20, 2024
North Carolina
1 review
0 helpful votes
Follow Jessica V.
Unfollow Jessica V.
Share Review
Report Review

They were easy to order and came on time just like they stated. They fit the windows nicely and look very nice as well.

Date of experience: March 20, 2024

Easy to place order
February 4, 2024
Previous review

Easy to place order

Date of experience: February 4, 2024
California
1 review
0 helpful votes
Follow Judith Y.
Unfollow Judith Y.
Share Review
Report Review

The Design Consutant on the phone was outstanding. Your website is easy to use, and I LIKE your Sure-fit and 100% Customer Satisfaction Guarantee. The measurement and installation instructions on the website, are clear. The Levalor privacy blinds are perfect. They are 99% like having room darkening shades, but better because I can open then during the day and still have some privacy.

Date of experience: March 20, 2024
California
1 review
0 helpful votes
Follow Carol O.
Unfollow Carol O.
Share Review
Report Review

Affordable!
March 30, 2024

The shades of ordered fit great, were easy to install, and fit the description perfectly. This was a good purchase.

Date of experience: March 20, 2024
Ohio
2 reviews
0 helpful votes
Follow Terry D.
Unfollow Terry D.
Share Review
Report Review

Was a simple process to select and order the type of blinds I needed. I use this site before and was happy with my purchase.

Date of experience: March 20, 2024
California
1 review
0 helpful votes
Follow Frank U.
Unfollow Frank U.
Share Review
Report Review

Exactly what I ordered
March 30, 2024

I received my blinds which were safely packaged when delivered. There was no damage to the packaging which was an initial concern of mine when ordering. I ordered two sets of blinds and all parts and instructions were included. Installation was straightforward given I had some understanding with having removed the previous blinds. The new blinds look great and work with no issues. I look forward to many years of not having to order blinds again.

Date of experience: March 20, 2024
Illinois
2 reviews
0 helpful votes
Follow Lanora N.
Unfollow Lanora N.
Share Review
Report Review

Beautiful after they were hung up.
March 30, 2024

We didn't look at the video and maybe the installer should have. They are up but it doesn't seem they are securely in place. He seem to have had a hard time getting them to snap. The installer has put of hundreds of blinds in the past.

Date of experience: March 19, 2024
Utah
1 review
0 helpful votes
Follow Michael M.
Unfollow Michael M.
Share Review
Report Review

Good clear options and wide variety and great price. Options on colors, brands, valance options, function options. Easy shopping from home. Great prices.

Date of experience: March 19, 2024
California
1 review
0 helpful votes
Follow Stephen W.
Unfollow Stephen W.
Share Review
Report Review

Blinds the Easy Way
March 29, 2024

Good selection and good price (with promo code) and delivered to my door. What could be easier? Much better quality than I expected for the price.

Date of experience: March 19, 2024
California
1 review
0 helpful votes
Follow Barry D.
Unfollow Barry D.
Share Review
Report Review

Next Time Get a Sample
March 29, 2024

The material these blinds are made out of is extremely thin. Like paper. I doubt my blinds will last long. I should have gotten a sample before I made my purchase. This explains how the costs are kept so low.

Date of experience: March 19, 2024
Ohio
1 review
0 helpful votes
Follow Mike D.
Unfollow Mike D.
Share Review
Report Review

Love them!
March 29, 2024
Updated review

Love our blinds, just wish they weren't so expensive. I enjoyed receiving the samples as it helped visualize what I was buying.

Date of experience: March 19, 2024

Receiving the samples really helped to visualize if...
February 9, 2024
Previous review

Receiving the samples really helped to visualize if we would like the product or not.

Date of experience: February 2, 2024
Florida
1 review
0 helpful votes
Follow Jaime H.
Unfollow Jaime H.
Share Review
Report Review

Easy to do business and great sales instructional guide. Grant customer support did a good job at assist me with a small issue I experienced online.

Date of experience: March 19, 2024
Oregon
1 review
0 helpful votes
Follow Casey P.
Unfollow Casey P.
Share Review
Report Review

Good product
March 29, 2024

Always happy with the product I receive. Blinds.com makes it easy, affordable and stylish! We don't choose the high end finishes but they look nice anyways.

Date of experience: March 18, 2024
Nebraska
2 reviews
0 helpful votes
Follow Sydney D.
Unfollow Sydney D.
Share Review
Report Review

Nice, but color...
March 28, 2024

Nice, well-functioning, easy to order Roman shades. The only issue I have is the color swatches on the computer monitor are so small I couldn't really tell, and the color match it's very good w. What I already have.

Date of experience: March 18, 2024
Tennessee
2 reviews
0 helpful votes
Follow James U.
Unfollow James U.
Share Review
Report Review

Replaced blinds
March 28, 2024

I had ordered 8 blinds for our church. When they came. I only received half of my order. I contacted Blinds.com. And they wasted no time at all trying to locate our blinds. They decided that the blinds had been lost in shipment so they began right away replacing the blinds that were lost. I couldn't have asked anyone to be more helpful than Blinds.com. I wi8ll never order any blinds from anyone else. Thank you from me and my church congregation. We are loving them. Thank you also for being so quick to solve our problem.

Date of experience: March 18, 2024
New York
1 review
0 helpful votes
Follow Kate O.
Unfollow Kate O.
Share Review
Report Review

My most recent purchase was for room darkening shades for an apartment I Iease out. The order was for both a bedroom window and a door. The blinds worked great. Sizing was perfect and installation for both blinds was maybe 15-20 minutes. I've purchased many window treatments from Blinds.com over the years (top-down/bottom up for privacy in my own home) and have found the products to be decorative and robust. I will definitely be ordering from Blinds.com in the future.

Date of experience: March 18, 2024

Easy-peasy!
February 3, 2023
Previous review

Easy-peasy!

Date of experience: February 3, 2023