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Blinds.com

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Blinds.com is the world's largest online window covering store - helping amazing customers beautify their homes with custom window blinds, shades, draperies, shutters and more since 2001.


blinds.com
Founded in 2001
Houston, TX, United States
+113
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Blinds.com Reviews Summary

Blinds.com generally enjoys a positive reputation, with customers praising the user-friendly website, efficient ordering process, and a wide selection of quality products. Many reviews highlight excellent customer service, including helpful guidance during the selection process and effective resolution of issues. However, concerns regarding delivery delays, incomplete orders, and installation challenges were frequently mentioned, indicating areas for improvement. Additionally, some customers noted issues with product components and instructions. Overall, while the company is well-regarded for its products and support, enhancing delivery reliability and clarity in installation could further elevate customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
753
quality
2,585
This company does not typically respond to reviews

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155,178 reviews

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New York
1 review
0 helpful votes
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Fast and friendly
April 5, 2024

Fast and friendly user sites and my clients were happy and satisfied. I'm a repeat customer and use blinds. Com as a vendor. Happy with the all around service

Date of experience: March 26, 2024
Florida
1 review
0 helpful votes
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Outstanding Service!
April 5, 2024

This is not the first order I ever placed with Blinds.com. Every order has been the easiest, most accurate, and most pleasant experience I have ever had. This probably won't be the last either.

Date of experience: March 26, 2024
Ohio
1 review
0 helpful votes
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Couldn't be happier
April 5, 2024

This is my first time using Blinds.com. I received Beautiful faux wood blinds Within weeks. The sizing is perfect and they look amazing

Date of experience: March 26, 2024
Georgia
4 reviews
0 helpful votes
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Just what I wanted
April 5, 2024

They were easy to order. The size fit perfectly, color was good & easy to install. I would highly recommend this company. The price was acceptable too.

Date of experience: March 25, 2024
Missouri
1 review
0 helpful votes
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Great blinds
April 4, 2024
Updated review

Second time we have bought blinds and the support and prices are always outstanding. Thanks again for the sake

Date of experience: March 25, 2024

Awesome sale
May 13, 2022
Previous review

Awesome sale. Thanks

Date of experience: May 12, 2022
Washington
1 review
0 helpful votes
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I'm 78 yrs. Old and installed the (2) blinds by myself. The directions were easy to follow, and they look and perform just like I wanted them to.

Date of experience: March 25, 2024
Washington
1 review
0 helpful votes
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Beautiful window treatment
April 4, 2024

Very easy to maneuver website online. Great site, fast service as well as delivery. Love the window treatment. 10+++. Lots of colors to choose from and the promo offered was a big help with the cost.

Date of experience: March 25, 2024
South Dakota
1 review
0 helpful votes
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Helpful and quality product. Delivery time was also good. Color was just as I ordered and the fit is perfect.

Date of experience: March 25, 2024
New York
1 review
0 helpful votes
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Just what I had in mind.
April 4, 2024

Remote controlled blinds purchased, delivered in time frame as promised. Easy install, look terrific.

Date of experience: March 25, 2024
Illinois
1 review
0 helpful votes
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Great experience
April 4, 2024
Updated review

Easy to navigate site. Did install myself directions were clear and easy to understand. Overall very satisfied with whole experience and definitely recommend to anyone.

Date of experience: March 25, 2024

Easy to navigate site
February 8, 2024
Previous review

Easy to navigate site

Date of experience: February 8, 2024
New York
2 reviews
0 helpful votes
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Site is easy to navigate. Choices and upgrades are clearly explained and transparently priced. It is totally seamless to add another window once you've built the first.

Date of experience: March 24, 2024
California
1 review
0 helpful votes
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I need someone to install the parts that you replaced. I can't do this on my own. Please let me know how to resolve this.

Date of experience: March 24, 2024
Kentucky
1 review
0 helpful votes
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Okay but
April 3, 2024
Updated review

One blind needs attention. Okay too much attention needed I this survey. I'm typing just to submit.

Date of experience: March 23, 2024

Easy so far
February 8, 2024
Previous review

Easy so far

Date of experience: February 7, 2024
California
1 review
0 helpful votes
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Easy to order and fit perfect.
April 2, 2024

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Date of experience: March 23, 2024
Oklahoma
2 reviews
0 helpful votes
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Good experience
April 2, 2024

Website was efficient and dialogue with agent answered all of our questions. Blinds work well and we're easy to install l.

Date of experience: March 23, 2024
Michigan
1 review
0 helpful votes
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Nice quality, fit perfect
April 2, 2024

Everything was easy to use, no issues, quick service. Would buy again when needed. The selection is also good.

Date of experience: March 23, 2024
New Jersey
1 review
0 helpful votes
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Happy customer
April 2, 2024
Updated review

Ordering was easy, blinds shipped quickly and we are pleased. Representatives are helpful if needed. Website instructions are clear and easy to follow.

Date of experience: March 23, 2024

Website is easy to use and so comprehensive
November 14, 2023
Previous review

Website is easy to use and so comprehensive. Ordering is easy.

Date of experience: November 14, 2023
Massachusetts
1 review
0 helpful votes
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Style and quality - good!
April 2, 2024

Great selection and very good websitehappy with ordering orocess and the recieved product.
Well put together web page

Date of experience: March 23, 2024
West Virginia
2 reviews
0 helpful votes
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Exact as ordered
April 2, 2024

Quick and easy, formal product was perfect. Plan on ordering more. We like the action and look of blinds.

Date of experience: March 23, 2024
Oregon
1 review
0 helpful votes
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U guys are the best
April 2, 2024

Yay! You guys are great 😁
As soon as I hit confirm, I realized my error!
I appreciate the time your team took to help me to fix my order. This is my third time using Blinds.com Not only would I use them again, I would recommend to anyone that needs window coverings.

Date of experience: March 22, 2024