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Blinds.com

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Blinds.com is the world's largest online window covering store - helping amazing customers beautify their homes with custom window blinds, shades, draperies, shutters and more since 2001.


blinds.com
Founded in 2001
Houston, TX, United States
+113
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Blinds.com Reviews Summary

Blinds.com generally enjoys a positive reputation, with customers praising the user-friendly website, efficient ordering process, and a wide selection of quality products. Many reviews highlight excellent customer service, including helpful guidance during the selection process and effective resolution of issues. However, concerns regarding delivery delays, incomplete orders, and installation challenges were frequently mentioned, indicating areas for improvement. Additionally, some customers noted issues with product components and instructions. Overall, while the company is well-regarded for its products and support, enhancing delivery reliability and clarity in installation could further elevate customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
753
quality
2,585
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155,178 reviews

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California
1 review
0 helpful votes
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Perfect fit and color.
April 10, 2024

I have purchased from you before and I messed up with color and you sent me new blinds and had me donate the mistakes. I was so impressed I will only order from Blinds.com. Glenn Beck ran your advertisement and I remembered I need to order new blinds for our vacation home.

Date of experience: March 30, 2024
Nebraska
1 review
0 helpful votes
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Blinds
April 9, 2024
Updated review

Second time ordering. First order was fantastic. The blinds that I ordered said cordless, but you can visibly see the cords. So I was not completely satisfied. I mean they will work, but I think that they need to have the description that there are chords on the outside that you can visibly see.

Date of experience: March 30, 2024

Second time ordering
February 12, 2024
Previous review

Second time ordering. First order was fantastic.

Date of experience: February 11, 2024
Arizona
1 review
0 helpful votes
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It was mostly straightforward to choose the sizes, the price was right, and the install was easier than last time. Would use them again.

Date of experience: March 30, 2024
South Carolina
1 review
0 helpful votes
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LOVED THE BLIND...VERY HAPPY!
April 9, 2024
Updated review

Easy to order. Great choices available. Reasonable delivery time. Great product! Will be back!

Date of experience: March 30, 2024

Fairly easy
February 14, 2024
Previous review

Fairly easy.

Date of experience: February 14, 2024
Washington
1 review
0 helpful votes
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My only complaint is that I was unable to order this item with a cordless lift due to inadequate width

Date of experience: March 30, 2024
Florida
1 review
0 helpful votes
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Thank you Blinds.com
April 9, 2024

Easy onsite build, easy order and easy install! Just the way it should be! Have ordered thru big box stores in past and no reason in my book to make the multiple trips when can all be from home.

Date of experience: March 30, 2024
California
1 review
0 helpful votes
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Great service, great product
April 9, 2024

Robert was very helpful and was able to order what I wanted. The product was great. I've ordered before and did not hesitate to order again.

Date of experience: March 29, 2024
Florida
3 reviews
0 helpful votes
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Great Blinds
April 8, 2024

Easy to use. Lots of choices. Blinds are
Good quality and look nice in my home. Arrived quickly and all the blinds fit.

Date of experience: March 29, 2024
Ohio
1 review
0 helpful votes
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Exactly what I ordered
April 8, 2024

The site is easy to navigate and there are considerable discounts available.
Everything is easy to find and easy to understand.

Date of experience: March 29, 2024
Minnesota
1 review
0 helpful votes
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Great experience
April 8, 2024

The site is very easy to navigate! Overall easy experience. The blinds hung up very nicely, instructions easy to understand, all the packages were labeled with the rooms where the blinds needed to go making the job much more organized and simple!

Date of experience: March 28, 2024
Arizona
2 reviews
0 helpful votes
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Awesome
April 8, 2024

Perfect size, installation was a breeze, clear and easy instructions, packaging was perfect, overall I have nothing to complain I will order from now on only from blinds.com I am a very happy and satisfied customer

Date of experience: March 28, 2024
Illinois
1 review
0 helpful votes
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Happy with my purchase!
April 7, 2024
Updated review

Just so easy to order, easy to install, and they look great! I will be ordering from blinds. Com next time I need them!

Date of experience: March 28, 2024

So far, very good and easy to order
January 8, 2024
Previous review

So far, very good and easy to order.

Date of experience: January 8, 2024
Ohio
1 review
0 helpful votes
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Great!
April 7, 2024

Nkechi was very helpful and patient during the process. She made me feel comfortable and confident in her ability to guide me through the process

Date of experience: March 28, 2024
Colorado
1 review
0 helpful votes
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Great product
April 7, 2024
Updated review

Site is easy to use Site is easy to use Site is easy to use Site is easy to use
Site is easy to use Site is easy to use Site is easy to use Site is easy to use

Date of experience: March 28, 2024

Very Easy To Order
February 3, 2024
Previous review

Very Easy To Order

Date of experience: February 3, 2024
Florida
1 review
0 helpful votes
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Good product, helpful service; overall satisfied
April 7, 2024
Updated review

Site is easy to navigate with clear directions for ordering. Selection is varied. Clearer photos would be helpful.

Date of experience: March 28, 2024

Site is easy to navigate
February 12, 2024
Previous review

Site is easy to navigate

Date of experience: February 12, 2024
Virginia
1 review
0 helpful votes
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Blinds.com Or Nothing At All!
April 7, 2024
Updated review

I just purchased cellular blinds, they arrived promptly, high quality, fit perfectly, look lovely and got them on sale! What could be better? This is why I keep going back to Blinds.com every time I move - consistently great service, great quality and prices and user-friendly website! Always fit perfectly the first time!

Date of experience: March 27, 2024

Love this site & your timely sales!
May 30, 2023
Previous review

Love this site & your timely sales! Very satisfied repeat customer on my 3rd house using Blinds.com! Top quality, great prices!

Date of experience: May 30, 2023
Oregon
1 review
0 helpful votes
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Just as ordered!
April 7, 2024

My existing blinds were 24 years old and needed a change! I used Blinds.com on my bathroom during a remodel and they were perfect. This time was for three bedrooms with multiple windows each including a windowed door to the deck. Ordering was easy and I got multiple updates on progress. Love the product and couldn't ask for more! Oh, did I mention they were on sale?!

Date of experience: March 27, 2024
Ohio
1 review
0 helpful votes
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Better selection and easy to follow step by step Blinds did take 7 days longer than expected extra vane is nice to have

Date of experience: March 27, 2024
California
1 review
0 helpful votes
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Paul was very helpful in suggesting another style of blind that would ship earlier than the previous style.Yes, while I was not interested in non-corded blinds, but needed them ASAP Paul told me that the non-corded blinds would ship sooner and get to me on my time schedule. He Was RIGHT! Thank you Paul for your knowledge and thoughtfulness. A True Blessing!

Date of experience: March 27, 2024
Connecticut
1 review
0 helpful votes
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Great blinds and services
April 6, 2024

Bought blinds on this sight before and my Husband and I love them. Easy to install and easy to use. The material is very good quality and looks great on our windows.

Date of experience: March 27, 2024