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Blinds.com is the world's largest online window covering store - helping amazing customers beautify their homes with custom window blinds, shades, draperies, shutters and more since 2001.
Blinds.com generally enjoys a positive reputation, with customers praising the user-friendly website, efficient ordering process, and a wide selection of quality products. Many reviews highlight excellent customer service, including helpful guidance during the selection process and effective resolution of issues. However, concerns regarding delivery delays, incomplete orders, and installation challenges were frequently mentioned, indicating areas for improvement. Additionally, some customers noted issues with product components and instructions. Overall, while the company is well-regarded for its products and support, enhancing delivery reliability and clarity in installation could further elevate customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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I'm very satisfied. The blinds arrived on time and fit perfectly and the price was very reasonable. Initially I was concerned the blinds might not fit but upon receiving and installing them, it was a perfect fit. They are well built too!
The filtering is not great, I was looking to order a similar blind to one I had before and it took me an hour just to find it. Too many blind.com options and you cannot tell the difference between them. I searched by the color name as well as the SKU and I randomly found it by accident
Online experience is awesome. Lots of options and configurations for blinds. They made it easy for the step-by-step process of ordering blinds.
The process was great. The directions for measuring and ordering were clear. I was underwhelmed by the fabric and pattern selection for the blinds. Even though the type I needed was blackout, I was hoping for more custom selection of something. Additionally, it arrived with zero instructions for installation. Well, at least I got a hefty discount for having to "settle".
The process was great. I was underwhelmed by the fabric and pattern selection for the blinds. Even though the type I needed was blackout, I was hoping for more custom selection of something. Well, at least I got a hefty discount for having to "settle".
Not terrible. Biggest problem was identifying cute trendy COLOR names into actual identifiable colors. Blueish? Brownish? Greyish? Hard to tell.
Great experience. Gary showed up to measure, discussed options and was very professional, great guy. Blinds look amazing, would definitely recommend.
Always a great experience. Have ordered all my blinds from Blinds.com and never been disappointed. Highly recommend.
Repeat Customer. Great product and good prices with discounts.
I have shopped Bali before. It is a great product. My new blinds arrived as expected. The color is great. They work well
I have shopped Bali before. It is a great product
Very much appreciated the help from designer Paul on my purchase. He was great in helping me identify more samples to suit our needs. I was frustrated that I couldn't get the roller shade that I wanted in motorized form. Was also disappointed that despite ordering my fabric to come in vertical layout, it came standard. In the end though, we're pleased with everything. The customer service is quite good here.
Very much appreciated the help from designer Paul on my purchase
Very customer friendly website! Product fit window perfectly and the material is excellent. Allows light but has privacy.
Great experience. Blinds are so nice looking in the windows. Easy to install and use. Packaged very well for transport
I have been incredibly impressed with the service I've received so far. Tami has been super helpful to ensure my order is correct and that everything will fit perfectly when my order is received. I am really looking forward to getting my new blinds!
Easy to design. Efficient, was exactly what I needed. Great service.
Would highly recommend using blinds.com
Wish they could install
A lot of options available.
I love the new blinds in my new windows. I hadn't really realized how bad the 33+ yo old blinds were. These move "smooth as silk".
Will order from this again. Very easy sight to order from. Love my blinds, and good customer service.
I had been trying for months to purchase or order mini-blinds and the websites are difficult to maneuver or they don't have blinds in the size that I needed. I will be back here time and again.
Love them! Very pleased with the experience. Easy to install because I had my son do it! Easy to measure and order. The hardest part was picking which ones I wanted. So many great choices
Really great service, did what they said they would do timely and professionally. Thank you will use again if needed
I'm a repeat buyer. The only improvement would be to have better picture examples of the materials. I'm trying to pick out a roller shade and the pictures of the colors are not very clear.
Answer: They are legit only their service is very poor and be cautious about their satisfaction warranty as it is not what it appears. You will be strung along on all custom orders.
Answer: No, I cannot. 2 months to wait for shipping. Nope, nope, nope!
Answer: I had same question with customer service, they said the labels are created when they go on production lines and can only tracked once they enter USA and was able to track as they said. I also ordered few economy blinds which are made in China for those blinds I was able to track all the way from China from the time they despatched. I reckon FEDEX has some technical limitations in turkey.

