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Blinds.com is the world's largest online window covering store - helping amazing customers beautify their homes with custom window blinds, shades, draperies, shutters and more since 2001.
Blinds.com generally enjoys a positive reputation, with customers praising the user-friendly website, efficient ordering process, and a wide selection of quality products. Many reviews highlight excellent customer service, including helpful guidance during the selection process and effective resolution of issues. However, concerns regarding delivery delays, incomplete orders, and installation challenges were frequently mentioned, indicating areas for improvement. Additionally, some customers noted issues with product components and instructions. Overall, while the company is well-regarded for its products and support, enhancing delivery reliability and clarity in installation could further elevate customer satisfaction.
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The blinds.com website is very easy to use and is clear with respect to specifying the available options for the blinds that I am ordering.
I ordered your blinds for 2 rooms in our new house. They arrived quickly and well packaged. The first room went up no problems and is perfect! The second room I'd measured the windows wrong - metal measuring tapes want to go at an angle (I find cloth measuring tape is more accurate) and contacted customer service about my error. They sent me 2 new blinds for no extra charge. Both are now up in my windows and are really nice. They help block morning light to let me sleep.
I have 2 more windows- kitchen and bathroom that I plan to match with the same style blinds in the near future (other emergency projects have evolved first). Thank you!
Easy to order and simple order form,
Pictures really help.
Easy install one time fit.
New stops keep blinds from hitting the top and bottom.
Slides up and down very easy.
Site was easy to use. Purchase came quicker. Fair price. Good quality. I have purchased similar ones before and reordered similar blinds.
Well done website. Service was quality. Delivery was efficient. I guess I have to keep writing. So I will say the lady on the phone was great and efficient.
Very positive as this was our first with Blinds.Com! Measurements and our blind were exactly right for our application. Very excited about having our window covering up in about 20-30 minutes!
I wished I'd done this ten years ago, before I ruined my furniture. Great price, well packed. Will be buying more. Thank you.
Our new blinds are beautiful and just what we wanted! Fifty six more characters to reach the requisite one hundred and submit this review.
Web page was freezing up for a bit, but I don't' know if that was due to issues on my side with the internet.
When the blinds arrived I was surprised that even though I'd measured that the window had the required depth, the instructions that came with the blinds wanted slightly more space. Apparently this is because the number I was looking at on the website was the "minimum required depth" to install, but not the required depth to have the blinds entirely contained in the window well, which was the number on the instructions that came with the blinds. This isn't a huge problem, but it could have been clearer.
Great customer service, blinds are well made. Would highly recommend. I initially ordered wrong size, it was no problem I was given correct one at no additional charge. Thank you.
My blinds arrive on time and I'm very pleased with them I could not get the exact measurement from other places but this company was the best place to get what I need I will be using this company again in the future I'm very pleased if you order from this company you will not be sorry
Second time ordering window coverings from Blinds.com. The last time was 16 years ago, so the durability was pretty good back then.
I wish there was more information on the various systems of raising and lowering the blinds that one has to choose from. Knowing what I do now, I probably would have ordered those a little differently.
Love the blinds we have ordered before. Everything is high quality. Installation was straightforward. I would order from them again
Really enjoying these blinds. We have had these same ones installed in other places in our house and the fit is perfect. Great website and ordering processes.
Customer representative was extremely helpful in helping with my order. I had an issue though trying to order additional parts after receiving my order, even tried 3 different times with no help. That wasn't good, but extremely happy with my shades.
Price was so much better than other sites I have searched. Delivery time is reasonable and color selection is awesome! I love the blinds I received and they make all the difference in the look of our room. I am highly pleased.
Quick and easy check out and no hassle. I will definitely order again They were a hard size to find for a small window.The measuring and completing the order and receiving and install was made so easy. The price here was far cheaper than some other places I had already checked out, as well.
Always a nice Blinds.com DIY experience. Easy-to-install with excellent instructions and tips to achieve a professional looking job. This is our third Blinds.com project.
Return happy customer! The blinds I ordered always look amazing and high end on my windows. It was very simple installing all of the blinds and they raise and lower perfectly. The fit is always perfect!
I love blinds.com. They have improved the viewing of the blinds before ordering which is so helpful!
I love the customer service tentative and care. I just had the product to fit in the window opening, and it was a little tight. I was expecting it to be a little more loose to operate freely up and down, but unfortunately it is not. I'll have to trim it a little to fit better.
Easy to navigate and select options i desired. All arrived as ordered, installation was easy and they look great - just as needed.
Answer: They are legit only their service is very poor and be cautious about their satisfaction warranty as it is not what it appears. You will be strung along on all custom orders.
Answer: No, I cannot. 2 months to wait for shipping. Nope, nope, nope!
Answer: I had same question with customer service, they said the labels are created when they go on production lines and can only tracked once they enter USA and was able to track as they said. I also ordered few economy blinds which are made in China for those blinds I was able to track all the way from China from the time they despatched. I reckon FEDEX has some technical limitations in turkey.

