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Blinds.com

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Blinds.com is the world's largest online window covering store - helping amazing customers beautify their homes with custom window blinds, shades, draperies, shutters and more since 2001.


blinds.com
Founded in 2001
Houston, TX, United States
+113
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Blinds.com Reviews Summary

Blinds.com generally enjoys a positive reputation, with customers praising the user-friendly website, efficient ordering process, and a wide selection of quality products. Many reviews highlight excellent customer service, including helpful guidance during the selection process and effective resolution of issues. However, concerns regarding delivery delays, incomplete orders, and installation challenges were frequently mentioned, indicating areas for improvement. Additionally, some customers noted issues with product components and instructions. Overall, while the company is well-regarded for its products and support, enhancing delivery reliability and clarity in installation could further elevate customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
754
quality
2,586
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155,178 reviews

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New York
1 review
0 helpful votes
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Best Products and Service
May 1, 2024

I'd a return customer, and I'm very satisfied with it. The products and customer service are super nice. I find everything is easy to follow, the quality is so outstanding

Date of experience: April 21, 2024
Arkansas
3 reviews
0 helpful votes
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Blinds for small high window
May 1, 2024

I have not hung them yet as they are for a new construction. However, the last one I ordered fit perfectly and we love them! The measuring instructions are great!

Date of experience: April 21, 2024
Arizona
1 review
0 helpful votes
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Perfect blackout blinds
May 1, 2024
Updated review

This is my second set of blinds. I have brought they are well-made and do a fantastic job keeping the sun and the heat out I will be buying more.

Date of experience: April 20, 2024

So far so good
September 23, 2023
Previous review

So far so good

Date of experience: September 22, 2023
New York
1 review
0 helpful votes
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I highly recommend Blinds.com!
April 30, 2024

My son recommended using Blinds.com. I could not believe how easy the process for ordering 8 blinds and 1 vertical blind coud be, plus I received a SAVEMORE code for a 40% savings! Thank you!

Date of experience: April 20, 2024
New Jersey
1 review
0 helpful votes
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New blinds are perfect!
April 30, 2024

Pictures accurately reflected the item on line. Information re sizing was accurate. I custom ordered my blinds- they are perfect!

Date of experience: April 20, 2024
New Jersey
1 review
0 helpful votes
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Customer service rep was very helpful and courteous. Very happy with the Levolor blinds and they came in perfect condition and well packaged.

Date of experience: April 20, 2024
Virginia
1 review
0 helpful votes
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Good color and blind design
April 30, 2024

Good options and easy to select. The install was easy as well. Although a bit too expensive for a single honey comb blind...

Date of experience: April 20, 2024
Michigan
1 review
0 helpful votes
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Satisfied customer
April 30, 2024

I'm a repeat costumer and have your blinds in all of my rooms and patio door very satisfied plus damage return is a plus the material is quality and fashionable

Date of experience: April 20, 2024
Maryland
1 review
0 helpful votes
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The customer design service was great, bery professional in all respects. Delivery was speedy, so far things are perfect.

Date of experience: April 19, 2024
Belgium
1 review
0 helpful votes
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Easy. To purchase. Looks perfect on my windows,.,...,...,...

Date of experience: April 19, 2024
California
1 review
0 helpful votes
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Shutters
April 29, 2024

The ordering process is very detailed, which leads to a perfect product. One suggestion is that you give direction in the delivery about assembling the hinges which come undone. Also, the tiny washers could be in a little baggie.

Date of experience: April 19, 2024
Nevada
2 reviews
0 helpful votes
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Thanks for the free samples. It helped me make a decision to purchase blinds. Online ordering was quick and easy, blinds were delivered as promised. No issues with the color and size. I will order again.

Date of experience: April 18, 2024
Oregon
1 review
0 helpful votes
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Very good customer service!
April 29, 2024

Customer service agent, Terry provided me with excellent customer service and explained our options regarding exchanges.

Date of experience: April 18, 2024
Arizona
2 reviews
0 helpful votes
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Easy to order. Came exactly as I ask
April 29, 2024
Updated review

It's just so hard to know exactly what I'm getting with a picture but we are satisfied with the final
Result

Date of experience: April 18, 2024

It's just so hard to know exactly what I'm getting...
March 14, 2024
Previous review

It's just so hard to know exactly what I'm getting with a picture.

Date of experience: March 4, 2024
Florida
1 review
0 helpful votes
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Perfect
April 28, 2024

That was the best shopping experience ever. Super fast in selections. Thanks,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,

Date of experience: April 18, 2024
Illinois
1 review
0 helpful votes
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Great. Blinds
April 28, 2024

Gat product. High quality. Easy to install. Completely satisfied with my purchase. Will use blinds. Com for next purchase for sure.

Date of experience: April 18, 2024
Florida
1 review
0 helpful votes
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Michael the sales rep was FANTASTIC! I could not find how to order the blinds wanted online. Called your number and Michael helped me.
Please give him a big RAISE!
Thank you
Dan Longton

Date of experience: April 18, 2024
Michigan
1 review
0 helpful votes
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Beautiful Blinds
April 28, 2024

The site is really easy to use and I ordered samples so the index card you sent with measuring was really helpful! I have not installed as waiting until bathroom is completed but love the look of the blinds.

Date of experience: April 18, 2024
Utah
2 reviews
0 helpful votes
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Nice selection, quick delivery
April 28, 2024

It was easy to navigate the website and place an order. The samples arrived quickly and were very helpful in the decision making process.

Date of experience: April 18, 2024
California
1 review
0 helpful votes
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******* Order placed Mar 13th, 2024 at 6:10 PM now april 17th. Don't spend your money at this company. Order directly from the manufacturer for a quarter of the cost. I dropped 2k and expected them within a week or two, but not over two months, and I still have not received the blinds. I will need to ask for a refund from my credit card, and they never showed up.

Date of experience: April 17, 2024