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Blinds.com

3.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Blinds.com is the world's largest online window covering store - helping amazing customers beautify their homes with custom window blinds, shades, draperies, shutters and more since 2001.


blinds.com
Founded in 2001
Houston, TX, United States
+113
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Blinds.com Reviews Summary

Blinds.com generally enjoys a positive reputation, with customers praising the user-friendly website, efficient ordering process, and a wide selection of quality products. Many reviews highlight excellent customer service, including helpful guidance during the selection process and effective resolution of issues. However, concerns regarding delivery delays, incomplete orders, and installation challenges were frequently mentioned, indicating areas for improvement. Additionally, some customers noted issues with product components and instructions. Overall, while the company is well-regarded for its products and support, enhancing delivery reliability and clarity in installation could further elevate customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
755
quality
2,587
This company does not typically respond to reviews

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155,195 reviews

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California
1 review
0 helpful votes
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******* Order placed Mar 13th, 2024 at 6:10 PM now april 17th. Don't spend your money at this company. Order directly from the manufacturer for a quarter of the cost. I dropped 2k and expected them within a week or two, but not over two months, and I still have not received the blinds. I will need to ask for a refund from my credit card, and they never showed up.

Date of experience: April 17, 2024
Oregon
1 review
0 helpful votes
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Great products great prices
April 28, 2024

Love your products and selection. Carlton was an amazing help so I could choose well. Blinds are amazing, also a great value for the cost.

Date of experience: April 17, 2024
Michigan
1 review
0 helpful votes
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Excellent
April 28, 2024

They are exactly what we hoped they would be. They fit perfectly and were easy to install.
We selected the "black out" option and would highly recommend these to anyone purchasing blinds.

Date of experience: April 17, 2024
Texas
3 reviews
0 helpful votes
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Why I always choose Blinds.com
April 27, 2024

I am a repeat buyer and love the ease of putting up these blinds and the videos, you couldn.t make it any more simple to get the measurements correct and made them very easy to install as well. Thank you

Date of experience: April 17, 2024
Texas
2 reviews
0 helpful votes
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Will order again!
April 27, 2024
Updated review

Great pricing and service! The blinds fit perfectly and look great. I've ordered from blinds.com previously and will order from them again.

Date of experience: April 17, 2024

Great pricing and quick shipping
February 26, 2024
Previous review

Great pricing and quick shipping. I've ordered these blinds before and they look great. Good quality.

Date of experience: February 25, 2024
Washington
1 review
0 helpful votes
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Great Blinds, Easy Install
April 27, 2024

Had a great experience purchasing blinds from Blinds.com. Had a question about color matching between blackout and non-blackout blinds and used the chat function to get to a quick and definitive answer. Blinds were a little long in getting to me but, honestly, not that bad. Easily installed them in a day.

Date of experience: April 17, 2024
South Carolina
1 review
0 helpful votes
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Very happy
April 27, 2024

Great Price. Easy to order. Fast shipment. Great product. Love the new Levolor blinds. Fit was perfect. Would definitely order again.

Date of experience: April 17, 2024
Washington
1 review
0 helpful votes
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Blinds.com is the ONLY way to buy blinds
April 27, 2024
Updated review

Blinds.com is the ONLY way to buy blinds. Great customer service, always able to talk to a real person who speaks English. Great prices, just wish installation for one blind was less than $199.

Date of experience: April 16, 2024

TELEPHONE CUST
January 10, 2024
Previous review

TELEPHONE CUST. SVC. EXCELLENT SO FAR. LYDIA IS AWESOME!

Date of experience: January 9, 2024
Massachusetts
2 reviews
0 helpful votes
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Affordable & Easy to Install
April 27, 2024

The blinds are very attractive. They were affordable compared to other sites I searched and were delivered in a reasonable amount of time. Super easy to install as well.

Date of experience: April 16, 2024
Colorado
2 reviews
0 helpful votes
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NO LABELS
April 27, 2024
Updated review

I like the blinds a lot, BUT...I ordered 13 of them and none of them were labeled, so I had to measure and remeasure to make sure I put them in the right windows. Why? I labeled them when I ordered them, so I thought when they arrived I could just take them to that room. What happened?

Date of experience: April 16, 2024

I ordered one blind to see if I'd like it
March 3, 2024
Previous review

I ordered one blind to see if I'd like it. It came quickly, installed easily, so I ordered 13 more for the rest of the house.

Date of experience: March 2, 2024
Virginia
3 reviews
0 helpful votes
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We got control of the light.
April 27, 2024

Colors options changed every time I visited the site. I got samples but the color I preferred was not available when I ordered. I was quite happy with the blinds when they arrived. Installation was easy.

Date of experience: April 16, 2024
Colorado
1 review
0 helpful votes
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Great Customer Service
April 26, 2024

Jason N helped me select exactly what i wanted to install in two bathrooms. He was patient and very helpful throughout the process.

Date of experience: April 16, 2024
California
1 review
0 helpful votes
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New shutters for all of my windows
April 26, 2024

Installing them one room at a time as I fix walls and repaint the inside of my house. Three of them installed easily. The one with no old window frame was tight and the corner holding wedge cracked out the slot on the frame. Not happy about that as I took every precaution for it to fit. It appeared to be oversized. Still have two more to install. Will contact customer service to see iff they will replace the frame.

Date of experience: April 16, 2024
North Carolina
1 review
0 helpful votes
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It was great! We live in a 1934 restored farmhouse with a lot of odd size windows. We took the $199 installation option, which included a professional re measure of all the windows. Shades were all installed and look beautiful.

Date of experience: April 15, 2024
Washington
1 review
0 helpful votes
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My third purchase from Blinds.com over many years. This time for a volunteer Fire Protection District. The sales/customer service agent, Steve, was very helpful and in review we corrected the order on a window that was missed in the first quote. I also added two additional blinds to the order. Pricing was excellent with the offered discounts.

Date of experience: April 15, 2024
New York
2 reviews
0 helpful votes
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Ordering, Fit and Quality all Good!
April 25, 2024
Updated review

Ordering is easy. Fit it perfect, quality is good. Have blinds on all my windows, all were ordered over the years through Blinds.com. Have never had an issue, on one occasion had to contact them about something and they were quick to respond with the answer to my question. Prices are great.

Date of experience: April 15, 2024

Great and easy
May 27, 2022
Previous review

Great and easy. Ordered a few weeks ago and received my order for a small set of blinds. They fit perfect, my measurement was also correct. Good quality blinds...

Date of experience: May 27, 2022
Oklahoma
1 review
0 helpful votes
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Good product
April 25, 2024
Updated review

The product looks great in our museum and the block out feature will help keep unwanted sunlight to effect the collections.

Date of experience: April 15, 2024

Easy ordering
February 28, 2024
Previous review

Easy ordering.

Date of experience: February 28, 2024
Colorado
2 reviews
0 helpful votes
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Excellent Quality Custom Blinds
April 25, 2024
Updated review

I have ordered several times through Blinds.com and the quality of the blinds is exceptional! I also needed to contact customer service and agent was very knowledgeable and helpful. Will definitely continue to purchase through Blinds.com

Date of experience: April 14, 2024

Jasmine was Super Helpful in me ordering these blinds
July 25, 2023
Previous review

Jasmine was Super Helpful in me ordering these blinds. She is an Exceptional employee and deserves a Big Promotion

Date of experience: July 25, 2023
Minnesota
1 review
0 helpful votes
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A very good product!
April 24, 2024

Easy, clear and understandable instructions. Work well, were easy to install, very good quality materials. Blah, blah,blah,blah,blah and then some more silly words to complete this now stupid survey.

Date of experience: April 14, 2024
Illinois
1 review
0 helpful votes
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Great experience
April 24, 2024
Updated review

Great experience ordering! As well as fast shipping and easy to follow installations instructions. I have been a long time customer and these vertical blinds were exactly what I needed.

Date of experience: April 14, 2024

Easy online ordering :)
March 31, 2022
Previous review

Easy online ordering :)

Date of experience: March 31, 2022