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Blinds.com

4.6

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Blinds.com Reviews Summary

Blinds.com generally enjoys a positive reputation, with customers praising the user-friendly website, efficient ordering process, and a wide selection of quality products. Many reviews highlight excellent customer service, including helpful guidance during the selection process and effective resolution of issues. However, concerns regarding delivery delays, incomplete orders, and installation challenges were frequently mentioned, indicating areas for improvement. Additionally, some customers noted issues with product components and instructions. Overall, while the company is well-regarded for its products and support, enhancing delivery reliability and clarity in installation could further elevate customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
751
value
107
shipping
112
quality
2,574
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155,188 reviews

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Nevada
1 review
0 helpful votes
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Quick shipping, great product.
September 2, 2024

Lots of different options and colors, blinds were simple to install and look great. The operation is very smooth and feels like they will last a long time. Can't wait to order more!

Date of experience: August 23, 2024
New Hampshire
1 review
0 helpful votes
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Easy to order
September 2, 2024
Updated review

It was easy to use this website. The price was competitive. I'm a designer and see pricing on a regular basis. Easy to install but one of the wands broke off the day after it was installed. I ordered a replacement but concerned it will happen again as they sent the same cheap wand. It's on the designer 2" faux wood cordless blind. Also, the Levolor decorative facia was too short by an inch. The blind is inside mount but the facia projects proud of the casing and is too short to cover the bracket. I'm waiting for a replacement.

Date of experience: August 22, 2024

It was easy to use this website
July 14, 2024
Previous review

It was easy to use this website.

Date of experience: July 4, 2024
Illinois
1 review
0 helpful votes
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Great site. Great prices. Easy ordering process. Company kept us up to date on the creation of the blinds throughout the process. We will be ordering more.

Date of experience: August 22, 2024

Great site
July 15, 2024
Previous review

Great site. Great prices.

Date of experience: July 5, 2024
North Carolina
2 reviews
0 helpful votes
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Installation?
September 2, 2024
Updated review

My previous two experiences with you have been 5 star. This one has not. My blinds were delivered last week without prior shipping notification. I had to alter my plans and drive to the home to get them inside as rain was predicted -- this is a vacation home, not primary residence. The next day I received a text with a link to select three installation preferences. I filled out and submitted the form. That was a week ago, and I have heard nothing. I have no idea as to the quality or fit of these products; therefore, I will hold off on any further ratings.

Date of experience: August 22, 2024

Website is easy to navigate
July 18, 2024
Previous review

Website is easy to navigate. Instructions are clear.

Date of experience: July 8, 2024
California
1 review
0 helpful votes
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Blackout blind for bedroom
September 1, 2024

Charlene Dike was most helpful. I was concerned about the ease of operating the blind, due to its size. She helped me with color choice, and assured me it would be easy to operate. It was! She was great!

Date of experience: August 22, 2024
New York
1 review
0 helpful votes
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No email or online customer service
September 1, 2024
Updated review

I'm happy with the final product now that it's installed, but unfortunately the ordering and delivery process were very frustrated. My order coincided with a storm in Texas that shut down the customer service center for many days. There was no email or online way to get any help, which left me incredibly frustrated when I finally did get someone on the phone, they couldn't even track my order or tell me if it was coming or not. They gave me about 10% back on the order, which made those shakes a little more tolerable. At the end of the day, like I said, I'm happy with what I got, but I probably wouldn't order from them again because having no way to do email or online support in 2024 it's just not acceptable and not who I'm willing to give my business to

Date of experience: August 22, 2024

Pretty good
July 18, 2024
Previous review

Pretty good

Date of experience: July 8, 2024
Florida
1 review
0 helpful votes
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Great Service, Blinds.com!
September 1, 2024

The blind I ordered for my kitchen window is perfect. Easy to install and looks great. Ordering online from Blinds.com was very user friendly and the product descriptions were accurate.

Date of experience: August 22, 2024
Texas
1 review
0 helpful votes
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Great!
September 1, 2024

Great quality! Not too hard to install and excellent service! I have ordered most of my window covers from blinds.com and have been very happy.

Date of experience: August 21, 2024
New Jersey
1 review
0 helpful votes
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Great Blinds at a fantastic price
September 1, 2024

Great experiance and best prices! Steve my sales representative was great and answered all my questions. If you want great quality blinds at a low price then order from Blinds.com

Date of experience: August 21, 2024
Ohio
1 review
0 helpful votes
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Great blind
August 31, 2024

Ordering was easy and found what I was looking for. The blind fit perfectly and was easy to install. I would order again from them.

Date of experience: August 21, 2024
Virginia
2 reviews
0 helpful votes
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Love My Blinds
August 31, 2024

Your website was easy to use. Your reviews were great. You were recommended by my daughter who was very satisfied. The delivery of the blinds were in a timely manner and the communication of the company was awesome. I love the blinds. They look great in our family room.

Date of experience: August 21, 2024
New Mexico
1 review
0 helpful votes
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Once I found out which products were on sale, everything went smoothly. Although retired 18 years now, I was in the window coverings business for 40 years, so was interested in how your products compare with those that I sold. In a word, they were excellent and at a price lower than what I paid for wholesale back in the 1980s through 2005. My only wish is that I had more windows to do.

Date of experience: August 21, 2024
New York
1 review
0 helpful votes
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LOOKING GOOD
August 31, 2024

These were inexpensive blinds, but they look great & are perfect for the location I bought them for! Couldn't be happier!

Date of experience: August 21, 2024
California
1 review
0 helpful votes
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Great product.
August 31, 2024

Blind were exactly the right dimension. Came home and when I install it, I had no issue with it fitting into the frame of my window. The length was exact and the height was as well.

Date of experience: August 21, 2024
Wisconsin
1 review
0 helpful votes
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Easy to order
August 30, 2024
Updated review

Very easy and great prices. Easy to order. I have not installed them yet because I am looking for a handyman to do it since you could not provide that to me.

Date of experience: August 20, 2024

Very easy and great prices
July 14, 2024
Previous review

Very easy and great prices.

Date of experience: July 4, 2024
New York
1 review
0 helpful votes
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Blinds
August 30, 2024

Good so far. Blinds received early and were excellent quality. Perfect fit and very easy to install myself. Would certainly buy here again!

Date of experience: August 20, 2024
Maryland
1 review
0 helpful votes
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Room darkening roller shades
August 30, 2024
Updated review

I like the step by step instructions on how to measure and order the blinds. The blinds themselves are very nice; however, the valance I ordered to put over the blinds is rather cheap looking and did not assemble well. The instructions for installing the blinds were not very clear and made it difficult to hang.

Date of experience: August 20, 2024

I like the step by step instructions on how to measure...
July 15, 2024
Previous review

I like the step by step instructions on how to measure and order the blinds.

Date of experience: July 5, 2024
New York
1 review
0 helpful votes
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Great site, product is okay.
August 30, 2024

I love your site. Super easy to use. I spoke with Justyn Booth on the phone and he was stellar. Explained everything super clear for me, very patient, really made it a custom experience and I knew I had to go with Blinds.com.

Date of experience: August 20, 2024
Georgia
1 review
0 helpful votes
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Fits Perfectly
August 30, 2024

Always buy my window treatments from blinds.com, best price and good service and quality products. Easy to order and fast delivery.

Date of experience: August 20, 2024
North Carolina
1 review
0 helpful votes
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So easy to install
August 30, 2024
Updated review

I cannot believe how nice these blinds look. It took longer to unpackage the blinds than it did to install them. Super easy. They truly changed the space!

Date of experience: August 20, 2024

Easier to search for item on internet and link to item...
July 16, 2024
Previous review

Easier to search for item on internet and link to item than to find on site

Date of experience: July 6, 2024

From the business

Blinds.com is the world's largest online window covering store - helping amazing customers beautify their homes with custom window blinds, shades, draperies, shutters and more since 2001.


blinds.com
Founded in 2001
Houston, TX, United States
+113
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