Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Blinds.com generally enjoys a positive reputation, with customers praising the user-friendly website, efficient ordering process, and a wide selection of quality products. Many reviews highlight excellent customer service, including helpful guidance during the selection process and effective resolution of issues. However, concerns regarding delivery delays, incomplete orders, and installation challenges were frequently mentioned, indicating areas for improvement. Additionally, some customers noted issues with product components and instructions. Overall, while the company is well-regarded for its products and support, enhancing delivery reliability and clarity in installation could further elevate customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Lots of different options and colors, blinds were simple to install and look great. The operation is very smooth and feels like they will last a long time. Can't wait to order more!
It was easy to use this website. The price was competitive. I'm a designer and see pricing on a regular basis. Easy to install but one of the wands broke off the day after it was installed. I ordered a replacement but concerned it will happen again as they sent the same cheap wand. It's on the designer 2" faux wood cordless blind. Also, the Levolor decorative facia was too short by an inch. The blind is inside mount but the facia projects proud of the casing and is too short to cover the bracket. I'm waiting for a replacement.
Great site. Great prices. Easy ordering process. Company kept us up to date on the creation of the blinds throughout the process. We will be ordering more.
My previous two experiences with you have been 5 star. This one has not. My blinds were delivered last week without prior shipping notification. I had to alter my plans and drive to the home to get them inside as rain was predicted -- this is a vacation home, not primary residence. The next day I received a text with a link to select three installation preferences. I filled out and submitted the form. That was a week ago, and I have heard nothing. I have no idea as to the quality or fit of these products; therefore, I will hold off on any further ratings.
Website is easy to navigate. Instructions are clear.
Charlene Dike was most helpful. I was concerned about the ease of operating the blind, due to its size. She helped me with color choice, and assured me it would be easy to operate. It was! She was great!
I'm happy with the final product now that it's installed, but unfortunately the ordering and delivery process were very frustrated. My order coincided with a storm in Texas that shut down the customer service center for many days. There was no email or online way to get any help, which left me incredibly frustrated when I finally did get someone on the phone, they couldn't even track my order or tell me if it was coming or not. They gave me about 10% back on the order, which made those shakes a little more tolerable. At the end of the day, like I said, I'm happy with what I got, but I probably wouldn't order from them again because having no way to do email or online support in 2024 it's just not acceptable and not who I'm willing to give my business to
The blind I ordered for my kitchen window is perfect. Easy to install and looks great. Ordering online from Blinds.com was very user friendly and the product descriptions were accurate.
Great quality! Not too hard to install and excellent service! I have ordered most of my window covers from blinds.com and have been very happy.
Great experiance and best prices! Steve my sales representative was great and answered all my questions. If you want great quality blinds at a low price then order from Blinds.com
Ordering was easy and found what I was looking for. The blind fit perfectly and was easy to install. I would order again from them.
Your website was easy to use. Your reviews were great. You were recommended by my daughter who was very satisfied. The delivery of the blinds were in a timely manner and the communication of the company was awesome. I love the blinds. They look great in our family room.
Once I found out which products were on sale, everything went smoothly. Although retired 18 years now, I was in the window coverings business for 40 years, so was interested in how your products compare with those that I sold. In a word, they were excellent and at a price lower than what I paid for wholesale back in the 1980s through 2005. My only wish is that I had more windows to do.
These were inexpensive blinds, but they look great & are perfect for the location I bought them for! Couldn't be happier!
Blind were exactly the right dimension. Came home and when I install it, I had no issue with it fitting into the frame of my window. The length was exact and the height was as well.
Very easy and great prices. Easy to order. I have not installed them yet because I am looking for a handyman to do it since you could not provide that to me.
I like the step by step instructions on how to measure and order the blinds. The blinds themselves are very nice; however, the valance I ordered to put over the blinds is rather cheap looking and did not assemble well. The instructions for installing the blinds were not very clear and made it difficult to hang.
I like the step by step instructions on how to measure and order the blinds.
I love your site. Super easy to use. I spoke with Justyn Booth on the phone and he was stellar. Explained everything super clear for me, very patient, really made it a custom experience and I knew I had to go with Blinds.com.
Always buy my window treatments from blinds.com, best price and good service and quality products. Easy to order and fast delivery.
I cannot believe how nice these blinds look. It took longer to unpackage the blinds than it did to install them. Super easy. They truly changed the space!
Easier to search for item on internet and link to item than to find on site
Answer: They are legit only their service is very poor and be cautious about their satisfaction warranty as it is not what it appears. You will be strung along on all custom orders.
Answer: No, I cannot. 2 months to wait for shipping. Nope, nope, nope!
Answer: I had same question with customer service, they said the labels are created when they go on production lines and can only tracked once they enter USA and was able to track as they said. I also ordered few economy blinds which are made in China for those blinds I was able to track all the way from China from the time they despatched. I reckon FEDEX has some technical limitations in turkey.
Blinds.com is the world's largest online window covering store - helping amazing customers beautify their homes with custom window blinds, shades, draperies, shutters and more since 2001.

