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Blinds.com

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Blinds.com Reviews Summary

Blinds.com generally enjoys a positive reputation, with customers praising the user-friendly website, efficient ordering process, and a wide selection of quality products. Many reviews highlight excellent customer service, including helpful guidance during the selection process and effective resolution of issues. However, concerns regarding delivery delays, incomplete orders, and installation challenges were frequently mentioned, indicating areas for improvement. Additionally, some customers noted issues with product components and instructions. Overall, while the company is well-regarded for its products and support, enhancing delivery reliability and clarity in installation could further elevate customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
753
value
107
shipping
112
quality
2,579
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155,183 reviews

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Maine
1 review
0 helpful votes
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Great value and simplicity.
August 30, 2024

Very easy to use website and great deals! Value was exceptional. Was quoted thousands higher with different companies. My costs with Blinds.com included measuring and installation for significantly less than competitors.

Date of experience: August 20, 2024
Pennsylvania
1 review
0 helpful votes
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Great quality at a great price!
August 29, 2024

Blinds were a lot nicer than we even expected. The measuring and ordering was easy. Product came packaged well and undamaged also we received it earlier than expected. Easy to install and they look wonderful. Will be ordering more. Very satisfied.

Date of experience: August 19, 2024
New York
1 review
0 helpful votes
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Good variety, clear instructions and easy to use website. My order arrived on time and in good condition. They fit as expected and looked great.

Date of experience: August 19, 2024
Mississippi
1 review
0 helpful votes
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The selection was good and there was no issue with the process. Only issue I had was the color white was not as bright as before when I ordered several years ago. I was able to still use it so I did not complain about it.

Date of experience: August 19, 2024
Iowa
1 review
0 helpful votes
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Easy to navigate.The assistance was helpful on the phone when making my order. The measurement & install was SO quick! Saved me SO much time! Reassuring that the measurement was done by a professional.

Date of experience: August 19, 2024
Louisiana
1 review
0 helpful votes
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Beautiful but…
August 29, 2024

I am very pleased with the woven wood shades I purchased, however I didn't purchase with black out lining. I should have done that because they are a little sheer. But I still love them!

Date of experience: August 19, 2024
Hawaii
1 review
0 helpful votes
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Great function. Overall satisfied.
August 28, 2024

I ordered vertical blinds… As advertised, Installation fairly simple. Measurements were accurate however, some of the actual slats were different lengths. The measurements are very precise so I would recommend subtracting an eighth or a quarter of an inch so it doesn't contact the bottom Of the window.

Date of experience: August 18, 2024
Texas
4 reviews
0 helpful votes
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Great
August 28, 2024
Updated review

Had to reorder a blind because the new kitten tore apart our other one. Sigh...She's also torn up two more blinds so I will probably be ordering them again sometime soon.

Date of experience: August 18, 2024

It's been okay
April 27, 2023
Previous review

It's been okay.

Date of experience: March 28, 2023
Minnesota
1 review
0 helpful votes
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Not happy with color
August 28, 2024
Updated review

Wish I would've ordered samples, not happy with colors. Was in hurry to get windows covered in bedrooms of our new home, so ordered without getting samples.

Date of experience: August 18, 2024

Little confusing when ordering options
March 7, 2022
Previous review

Little confusing when ordering options

Date of experience: March 7, 2022
Minnesota
1 review
0 helpful votes
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They were custom cut and are to be hung outside mount. Therefore, you can see the cut ends! They should have been stained to match the rest of the blind. I would NOT order from this company again!

Date of experience: August 18, 2024

Prices are amazing!
July 13, 2024
Previous review

Prices are amazing!

Date of experience: July 2, 2024
Minnesota
2 reviews
0 helpful votes
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Roll down blind
August 28, 2024

The blind seems to be of good quality, I would not give it excellent since the bottom rod is not center in blind and it took almost an extra 3 weeks over estimated time. So with almost 7 week turn around I would expect perfection.

Date of experience: August 17, 2024
Minnesota
3 reviews
0 helpful votes
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All good.
August 27, 2024
Updated review

Everything arrived as expected, and installed very easily...,...

Date of experience: August 17, 2024

It was fast and easy
March 28, 2023
Previous review

It was fast and easy

Date of experience: March 27, 2023
Iowa
1 review
0 helpful votes
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Replacing bathroom shade and I needed to use my computer because colors were poor on my apple phone. Other than that it was easy.

Date of experience: August 17, 2024
Pennsylvania
2 reviews
0 helpful votes
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Love the Honeycomb Blinds
August 27, 2024

One of my blinds was sent with the incorrect length measurement but Blinds.Com quickly let me know that the mistake would be corrected and a new blind was forthcoming. The ordering process was convenient and the Installer was nice and pleasant and installed the blinds quickly and efficiently. I was happy i located Blinds.Com because with they were much more inexpensive than Blinds To Go.

Date of experience: August 16, 2024
Tennessee
1 review
0 helpful votes
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Went to this website because it had the longer blinds at a good price. Could not find them on other websites. Easy ordering. Many choices.

Date of experience: August 16, 2024
Texas
1 review
0 helpful votes
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Quick easy inexpensiv Not all parts were delivered.Multiple pieces were missing.Had to wait 20 days to have blinds.Installed, and now I have to wait another 14 days to have the replacement parts delivered.Then I have to schedule an appointment to have the remaining blinds installed.Not happy at all

Date of experience: August 16, 2024
Mississippi
1 review
0 helpful votes
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Unsatisfied customer!
August 26, 2024

I ordered 2 sets of blinds at a cost of $701.09. They arrived mis made, cordless lift did not work. I reordered. They notified me today that order was canceled. I have been dealing with this since May 29,2024. Now they don't answer the phone nor do they call you back. I will be notifying the Better Business Bureau!

Date of experience: August 16, 2024
Oklahoma
2 reviews
0 helpful votes
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Great value.
August 26, 2024

My order arrived in perfect condition, exactly as described easy to assemble and hang. My brand name blinds were about 1/3 less than national chain home store cost.

Date of experience: August 16, 2024
North Carolina
2 reviews
0 helpful votes
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Outdoor Shade
August 26, 2024
Updated review

Purchased a third shade as the previous two I ordered. Very satisfied with the finished product. Product produced and shipped earlier than expected. Thank you.

Date of experience: August 16, 2024

Very easy and informative
June 8, 2024
Previous review

Very easy and informative

Date of experience: May 29, 2024
Michigan
1 review
0 helpful votes
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Better than I expected!
August 25, 2024
Updated review

These blinds are even better than I hoped they would be. They are durable, easy to use, look great and they are easy to install. It took me only a few minutes to install them and put them to use.
They were also shipped quickly and packed very well so as not to be damaged during shipping.
Thank you for such a quality product!

Date of experience: August 15, 2024

East to use site
July 7, 2024
Previous review

East to use site.

Date of experience: June 27, 2024

From the business

Blinds.com is the world's largest online window covering store - helping amazing customers beautify their homes with custom window blinds, shades, draperies, shutters and more since 2001.


blinds.com
Founded in 2001
Houston, TX, United States
+113
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