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Blinds.com Reviews Summary
Blinds.com generally enjoys a positive reputation, with customers praising the user-friendly website, efficient ordering process, and a wide selection of quality products. Many reviews highlight excellent customer service, including helpful guidance during the selection process and effective resolution of issues. However, concerns regarding delivery delays, incomplete orders, and installation challenges were frequently mentioned, indicating areas for improvement. Additionally, some customers noted issues with product components and instructions. Overall, while the company is well-regarded for its products and support, enhancing delivery reliability and clarity in installation could further elevate customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Easy to navigate the site and find exactly what we needed. This is the third time we have ordered from Blinds.com. Will use them again should the need arise.
Elizabeth was very helpful. Because of her I came back to Blind dot com to
Purchase my blinds. She guided me to what wanted before I bought what I did not.
Have bought from Blinds.com before and have been very happy. This time we are remodeling the bathroom and went with them again.
Easy! I like this instead of wandering through a store and not getting all the same blinds because they are out of stock. Easy to measure. All fit perfectly.
I ordered without issues and the shipment arrived earlier than I expected. Installation was a breeze and I love the remote control.
First purchase was excellent, made me a repeat customer.
Second purchase with the same excellent service. Both blinds fit perfect and easy installation.
Easy to use the website and great blinds and customer service.I will always recommend Blinds.com to anyone looking for blinds.
Good experience overall but the manufacturer (Levolor) sent two of the same color when they were supposed to be different. Blinds.com rectified the issue and all is well. Will use again in the future.
I was trying to order blinds that matched past orders. Looking at past orders through my account lacks substantive details - for instance, the quantity of any items ordered. Also, I previously purchased Linen Light Gray Levolor blinds. I could not find any reference to this color other than my confirming email from my 2021 order and my order history. There was no information as to whether this color was discontinued or what.
Everything was fine everything was fine everything was fine everything was fine everything was fine everything was fine everything was fine everything was fine everything was fine everything was fine everything was fine everything was fine everything was fine everything was fine everything was fine
It was okay but could have been better
Love the customize select, free shipping and great discount! Nice varied selection with different choices to accommodate personal tastes. The shipping was very reasonable especially since the blinds are customize.
Easy measurement instructions to follow, IMPRESSIVE quality blinds, great pricing, fast delivery, and easy to install. THANK YOU!
Smooth ordering and receipt process. Only unforeseen issue is that I didn't expect the front of the shelf we ordered to be beveled.
Your Instructions were helpful and clear. However, I did have some issues in maneuvering the blinds up and down to begin with. Also, 1/16 drill bit did not accommodate the screws included, though I was installing the hangers into wood. I had to go up to 3/16 to accompilsh that
Your prices do appear to be very fair.
This was well designed. It would have been 5 stars if I had seen a way to apply a change to the entire order without having to edit every single order.
Web Interface is helpful and information is clear. Customer service is excellent. Install was pretty easy. Only pain was the tangled up connectors for the slats at the bottom.
Still waiting to hear back from support regarding missing parts. They sent the wrong ones. It's been 7 days and no update.
Blinds.com was a great experience from finding the right type to finding the right color. The website helped me with measuring and installation. Shipping was reasonable fast for something custom built for each window.
Easy to use website. On line help. Very clear directions for measurement. When contacting customer service, my answers were provided with little wait time.
Everything about our experience was easy and seamless! We measured as closely as we could and each blind fit the windows perfectly.
Awesome! Awesome products and service. On time on budget. Praise God. Top notch in my belt. Wow wow. Best ever in customer service
From the business
Blinds.com is the world's largest online window covering store - helping amazing customers beautify their homes with custom window blinds, shades, draperies, shutters and more since 2001.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members