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Blinds.comReviews 2,843

4.6

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From the business

Blinds.com is the world's largest online window covering store - helping amazing customers beautify their homes with custom window blinds, shades, draperies, shutters and more since 2001.


blinds.com
Founded in 2001
Houston, TX, United States
+113
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Blinds.com Reviews Summary

Blinds.com generally enjoys a positive reputation, with customers praising the user-friendly website, efficient ordering process, and a wide selection of quality products. Many reviews highlight excellent customer service, including helpful guidance during the selection process and effective resolution of issues. However, concerns regarding delivery delays, incomplete orders, and installation challenges were frequently mentioned, indicating areas for improvement. Additionally, some customers noted issues with product components and instructions. Overall, while the company is well-regarded for its products and support, enhancing delivery reliability and clarity in installation could further elevate customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
730
quality
2,516
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California
1 review
0 helpful votes
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Good experience
September 9, 2024

Been great. Easy. Thanks. Happy with whole process. Very pleased...

Date of experience: August 29, 2024
California
1 review
0 helpful votes
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Blinds.com is the best experience ever!
September 8, 2024

Using the website is such a seamless experience. I was able to view each type of window covering, with detailed information regarding the selections and features within each type. It helped to have that information when it came time to select samples. My samples arrived quickly, and there wasn't a single one I was disappointed with. I LOVE the wide range of options. When it came time to order, that process was simple too. My blinds arrived in perfect condition, fit beautifully, and look amazing!

Date of experience: August 29, 2024
Pennsylvania
1 review
0 helpful votes
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Seven Gables
September 8, 2024
Updated review

I have ordered quite a few sets of blinds from this company and I have had no issues. I will continue to do business with them.

Date of experience: August 29, 2024

Previous buyer
July 25, 2024
Previous review

Previous buyer. Great service. Quality product. My go-to place for blinds.

Date of experience: July 15, 2024
Rhode Island
2 reviews
0 helpful votes
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Well made, they look good!
September 8, 2024

SIMPLE AND HELPFUL as always, I have bought many many wood blinds, and shades for my home and my business as well. Always a great experience!

Date of experience: August 29, 2024
New Mexico
2 reviews
0 helpful votes
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Worked out great!
September 8, 2024

Clayton was very helpful in locating an archived order of mine so I could closely match blinds I've had for several years. Hoping the new blind will be close to perfect!

Happy with everything, thank you.

Date of experience: August 29, 2024
Connecticut
1 review
0 helpful votes
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Nice vertical blinds.
September 8, 2024

Vertical blind.
Simple to install. Takes some patience for the bottom chain to space out the single strips.
Looks nice and works well.
The basic model. White S plastic with structured surface is great for our patio door.
Solid, pet friendly. Withstands the use. Easy to clean.
Large selection. Switching between the different option could be more user friendly.

Date of experience: August 28, 2024
Florida
1 review
0 helpful votes
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Great blinds and easy to order
September 8, 2024

Easy to install, easy to order. Great prices. I highly recommend Blinds.com. You will not be disappointed. Only had one issue. One blind was missing hardware. They were very helpful getting new one ordered.

Date of experience: August 28, 2024
Illinois
2 reviews
0 helpful votes
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Awesome Product
September 7, 2024

Perfect process of ordering, delivery, and fit. Found them to be of quality for the cost. I will certainly use them again for our next blind purchase.

Date of experience: August 28, 2024
Texas
2 reviews
0 helpful votes
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Repeat Customer
September 7, 2024

Easy to navigate the site and find exactly what we needed. This is the third time we have ordered from Blinds.com. Will use them again should the need arise.

Date of experience: August 28, 2024
Ohio
2 reviews
0 helpful votes
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Very good product and best service
September 7, 2024

Elizabeth was very helpful. Because of her I came back to Blind dot com to
Purchase my blinds. She guided me to what wanted before I bought what I did not.

Date of experience: August 28, 2024
Pennsylvania
1 review
0 helpful votes
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Great blinds
September 6, 2024
Updated review

Have bought from Blinds.com before and have been very happy. This time we are remodeling the bathroom and went with them again.

Date of experience: August 27, 2024

Great experience
January 12, 2023
Previous review

Great experience

Date of experience: January 11, 2023
Texas
1 review
0 helpful votes
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My blinds are beautiful.
September 6, 2024

Easy! I like this instead of wandering through a store and not getting all the same blinds because they are out of stock. Easy to measure. All fit perfectly.

Date of experience: August 27, 2024
Kentucky
1 review
0 helpful votes
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I ordered without issues and the shipment arrived earlier than I expected. Installation was a breeze and I love the remote control.

Date of experience: August 27, 2024
Florida
1 review
0 helpful votes
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Better than expected
September 6, 2024

First purchase was excellent, made me a repeat customer.
Second purchase with the same excellent service. Both blinds fit perfect and easy installation.

Date of experience: August 27, 2024
Arizona
1 review
0 helpful votes
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Best blinds ever!
September 6, 2024

Easy to use the website and great blinds and customer service.I will always recommend Blinds.com to anyone looking for blinds.

Date of experience: August 27, 2024
Rhode Island
1 review
0 helpful votes
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Good experience overall but the manufacturer (Levolor) sent two of the same color when they were supposed to be different. Blinds.com rectified the issue and all is well. Will use again in the future.

Date of experience: August 27, 2024

I was trying to order blinds that matched past orders
July 20, 2024
Previous review

I was trying to order blinds that matched past orders. Looking at past orders through my account lacks substantive details - for instance, the quantity of any items ordered. Also, I previously purchased Linen Light Gray Levolor blinds. I could not find any reference to this color other than my confirming email from my 2021 order and my order history. There was no information as to whether this color was discontinued or what.

Date of experience: July 9, 2024
Wyoming
2 reviews
0 helpful votes
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All good
September 6, 2024
Updated review

Everything was fine everything was fine everything was fine everything was fine everything was fine everything was fine everything was fine everything was fine everything was fine everything was fine everything was fine everything was fine everything was fine everything was fine everything was fine

Date of experience: August 26, 2024

It was okay but could have been better
July 20, 2024
Previous review

It was okay but could have been better

Date of experience: July 9, 2024
Virginia
2 reviews
0 helpful votes
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Love the customize select, free shipping and great discount! Nice varied selection with different choices to accommodate personal tastes. The shipping was very reasonable especially since the blinds are customize.

Date of experience: August 26, 2024
California
1 review
0 helpful votes
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I'm VERY happy!
September 5, 2024

Easy measurement instructions to follow, IMPRESSIVE quality blinds, great pricing, fast delivery, and easy to install. THANK YOU!

Date of experience: August 26, 2024
Wisconsin
1 review
0 helpful votes
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Smooth Process
September 5, 2024
Updated review

Smooth ordering and receipt process. Only unforeseen issue is that I didn't expect the front of the shelf we ordered to be beveled.

Date of experience: August 26, 2024

Slick & Smooth
July 22, 2024
Previous review

Slick & Smooth

Date of experience: July 12, 2024