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Blinds.com is the world's largest online window covering store - helping amazing customers beautify their homes with custom window blinds, shades, draperies, shutters and more since 2001.
Blinds.com generally enjoys a positive reputation, with customers praising the user-friendly website, efficient ordering process, and a wide selection of quality products. Many reviews highlight excellent customer service, including helpful guidance during the selection process and effective resolution of issues. However, concerns regarding delivery delays, incomplete orders, and installation challenges were frequently mentioned, indicating areas for improvement. Additionally, some customers noted issues with product components and instructions. Overall, while the company is well-regarded for its products and support, enhancing delivery reliability and clarity in installation could further elevate customer satisfaction.
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Using the website is such a seamless experience. I was able to view each type of window covering, with detailed information regarding the selections and features within each type. It helped to have that information when it came time to select samples. My samples arrived quickly, and there wasn't a single one I was disappointed with. I LOVE the wide range of options. When it came time to order, that process was simple too. My blinds arrived in perfect condition, fit beautifully, and look amazing!
I have ordered quite a few sets of blinds from this company and I have had no issues. I will continue to do business with them.
Previous buyer. Great service. Quality product. My go-to place for blinds.
SIMPLE AND HELPFUL as always, I have bought many many wood blinds, and shades for my home and my business as well. Always a great experience!
Clayton was very helpful in locating an archived order of mine so I could closely match blinds I've had for several years. Hoping the new blind will be close to perfect!
Happy with everything, thank you.
Vertical blind.
Simple to install. Takes some patience for the bottom chain to space out the single strips.
Looks nice and works well.
The basic model. White S plastic with structured surface is great for our patio door.
Solid, pet friendly. Withstands the use. Easy to clean.
Large selection. Switching between the different option could be more user friendly.
Easy to install, easy to order. Great prices. I highly recommend Blinds.com. You will not be disappointed. Only had one issue. One blind was missing hardware. They were very helpful getting new one ordered.
Perfect process of ordering, delivery, and fit. Found them to be of quality for the cost. I will certainly use them again for our next blind purchase.
Easy to navigate the site and find exactly what we needed. This is the third time we have ordered from Blinds.com. Will use them again should the need arise.
Elizabeth was very helpful. Because of her I came back to Blind dot com to
Purchase my blinds. She guided me to what wanted before I bought what I did not.
Have bought from Blinds.com before and have been very happy. This time we are remodeling the bathroom and went with them again.
Easy! I like this instead of wandering through a store and not getting all the same blinds because they are out of stock. Easy to measure. All fit perfectly.
I ordered without issues and the shipment arrived earlier than I expected. Installation was a breeze and I love the remote control.
First purchase was excellent, made me a repeat customer.
Second purchase with the same excellent service. Both blinds fit perfect and easy installation.
Easy to use the website and great blinds and customer service.I will always recommend Blinds.com to anyone looking for blinds.
Good experience overall but the manufacturer (Levolor) sent two of the same color when they were supposed to be different. Blinds.com rectified the issue and all is well. Will use again in the future.
I was trying to order blinds that matched past orders. Looking at past orders through my account lacks substantive details - for instance, the quantity of any items ordered. Also, I previously purchased Linen Light Gray Levolor blinds. I could not find any reference to this color other than my confirming email from my 2021 order and my order history. There was no information as to whether this color was discontinued or what.
Everything was fine everything was fine everything was fine everything was fine everything was fine everything was fine everything was fine everything was fine everything was fine everything was fine everything was fine everything was fine everything was fine everything was fine everything was fine
It was okay but could have been better
Love the customize select, free shipping and great discount! Nice varied selection with different choices to accommodate personal tastes. The shipping was very reasonable especially since the blinds are customize.
Easy measurement instructions to follow, IMPRESSIVE quality blinds, great pricing, fast delivery, and easy to install. THANK YOU!
Smooth ordering and receipt process. Only unforeseen issue is that I didn't expect the front of the shelf we ordered to be beveled.
Answer: They are legit only their service is very poor and be cautious about their satisfaction warranty as it is not what it appears. You will be strung along on all custom orders.
Answer: No, I cannot. 2 months to wait for shipping. Nope, nope, nope!
Answer: I had same question with customer service, they said the labels are created when they go on production lines and can only tracked once they enter USA and was able to track as they said. I also ordered few economy blinds which are made in China for those blinds I was able to track all the way from China from the time they despatched. I reckon FEDEX has some technical limitations in turkey.
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