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Blinds.com is the world's largest online window covering store - helping amazing customers beautify their homes with custom window blinds, shades, draperies, shutters and more since 2001.
Blinds.com generally enjoys a positive reputation, with customers praising the user-friendly website, efficient ordering process, and a wide selection of quality products. Many reviews highlight excellent customer service, including helpful guidance during the selection process and effective resolution of issues. However, concerns regarding delivery delays, incomplete orders, and installation challenges were frequently mentioned, indicating areas for improvement. Additionally, some customers noted issues with product components and instructions. Overall, while the company is well-regarded for its products and support, enhancing delivery reliability and clarity in installation could further elevate customer satisfaction.
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Brian was extremely helpful with my order. He was very professional and patient. The blinds arrived in a timely matter and I was able to get them installed by a local professional installer.
I am very happy with my new blinds.
Love that I can get free samples quickly before ordering.
Great measuring information and easy to order! Also very easy to install with excellent and clear instructions. I will use you again.
The site is very informative and concise. Very easy to understand and complete the transaction.The blinds were beautifully done and look great! I will be getting more for other windows in my home
Blinds.com had our original order from many years ago and we were able to reorder and upgrade with ease. We called with a few questions and the people we spoke with were very personable. The samples they sent helped us choose the right color and we were able to get them at a great price too. When the blinds came they fit perfectly, were easy to install and look fantastic!
Quick and easy to follow instructions. Intuitive check out process with no unnecessary extra steps. Blinds were exactly as described and fit perfectly.
Fast and easy, the blinds came exactly as what I ordered, was easy to install and looked great. The blinds seam to be very well made and should last for many years to come
I've had these shades for exactly five months. The fabric on the sides is already starting to fray. Worse than that is the fact that the chain broke. I called and waited on hold (there is no way to email the company anymore). After a long hold, they agreed to send me a new chain after I sent them pictures documenting the fact that the chain broke (in case I'm in the blind-chain-collection business). There were no instructions on installing a new chain, and I had to take apart everything, further fraying the fabric (now stuck because I can't roll up the blinds without a chain). Without instructions on how to re-install the new chain, I'm stuck. There are no videos or tutorials on my particular model. The quality was a disappointment. Five months, really?
Good experience and I will probably shop here again in the future when the need arises for any more blinds. I would recommend this site others. That's all for now...
Free measurement is provided. Installation was done quickly and professionally. The installer informed me about a damaged blind and instructed me to call customer services for a replacement.
Very easy way to order blinds, great website. Blinds were very easy to install and look beautiful. Very pleased with the quality and craftsmanship. Will continue to purchase all blinds through this company. I have more windows that need blinds.
From the beginning to the end it was an easy experience. The site walks you through everything. Installation instructions were clear. Good job!
I'm not great on the computer but your site was EASY! Needed to call an agent with a question and she was beyond professional! Looking forward to my first 3 windows and eventually hope to do more.
The website is easy to use. Everything matches as described and was easy to install. Best all around in price and service. Thank you!
Needed a replacement for a 10 year old shade that also came from Blinds.com and this was the solution. Only annoying thing is that I have to write a minimum of 100 words here!
We've used Blinds.com in the past to purchase shades for our entire home. We just had a new window installed and purchased the Bali Blackout Shades. We love the shades, but we're disappointed in the how the blinds retract. The classic drawstring option was not available for the size we chose, so we selected the Continuous Cord Loop and it's difficult to use compared to our other shades. Please bring back this option!
Fast and easy order placing. Measurement instructions were easy to understand. The ordering process is simple and there are a lot of color choices.
Had a question before ordering. Brendan was very helpful, answered all my question. Have ordered from them before so now all my windows are covered and beautiful!
Blinds fit as measured, installation was no big deal. High quality product at a reasonable price. Would definitely consider ordering again when blinds are needed.
I've ordered blinds thru you before and was very happy with them. Your order system is very easy to use and navigate.
The new blinds I ordered fit perfectly and look fantastic! They are even saving me money on my electric bill!
Answer: They are legit only their service is very poor and be cautious about their satisfaction warranty as it is not what it appears. You will be strung along on all custom orders.
Answer: No, I cannot. 2 months to wait for shipping. Nope, nope, nope!
Answer: I had same question with customer service, they said the labels are created when they go on production lines and can only tracked once they enter USA and was able to track as they said. I also ordered few economy blinds which are made in China for those blinds I was able to track all the way from China from the time they despatched. I reckon FEDEX has some technical limitations in turkey.
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