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Blinds.comReviews 2,842

4.6

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From the business

Blinds.com is the world's largest online window covering store - helping amazing customers beautify their homes with custom window blinds, shades, draperies, shutters and more since 2001.


blinds.com
Founded in 2001
Houston, TX, United States
+113
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Blinds.com Reviews Summary

Blinds.com generally enjoys a positive reputation, with customers praising the user-friendly website, efficient ordering process, and a wide selection of quality products. Many reviews highlight excellent customer service, including helpful guidance during the selection process and effective resolution of issues. However, concerns regarding delivery delays, incomplete orders, and installation challenges were frequently mentioned, indicating areas for improvement. Additionally, some customers noted issues with product components and instructions. Overall, while the company is well-regarded for its products and support, enhancing delivery reliability and clarity in installation could further elevate customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
730
quality
2,515
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Colorado
1 review
0 helpful votes
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Love my new blinds!
September 11, 2024
Updated review

Brian was extremely helpful with my order. He was very professional and patient. The blinds arrived in a timely matter and I was able to get them installed by a local professional installer.
I am very happy with my new blinds.

Date of experience: September 1, 2024

Love that I can get free samples quickly before ordering
August 6, 2024
Previous review

Love that I can get free samples quickly before ordering.

Date of experience: July 27, 2024
California
1 review
0 helpful votes
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Easy to order and install!
September 11, 2024

Great measuring information and easy to order! Also very easy to install with excellent and clear instructions. I will use you again.

Date of experience: September 1, 2024
Washington
1 review
0 helpful votes
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Beautiful Blinds
September 11, 2024

The site is very informative and concise. Very easy to understand and complete the transaction.The blinds were beautifully done and look great! I will be getting more for other windows in my home

Date of experience: September 1, 2024
North Carolina
1 review
0 helpful votes
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Highly Satisfied
September 11, 2024

Blinds.com had our original order from many years ago and we were able to reorder and upgrade with ease. We called with a few questions and the people we spoke with were very personable. The samples they sent helped us choose the right color and we were able to get them at a great price too. When the blinds came they fit perfectly, were easy to install and look fantastic!

Date of experience: September 1, 2024
Florida
1 review
0 helpful votes
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Seamless experience
September 11, 2024

Quick and easy to follow instructions. Intuitive check out process with no unnecessary extra steps. Blinds were exactly as described and fit perfectly.

Date of experience: September 1, 2024
Louisiana
1 review
0 helpful votes
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Blinds for the outdoor kitchen
September 11, 2024

Fast and easy, the blinds came exactly as what I ordered, was easy to install and looked great. The blinds seam to be very well made and should last for many years to come

Date of experience: September 1, 2024
California
1 review
0 helpful votes
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I've had these shades for exactly five months. The fabric on the sides is already starting to fray. Worse than that is the fact that the chain broke. I called and waited on hold (there is no way to email the company anymore). After a long hold, they agreed to send me a new chain after I sent them pictures documenting the fact that the chain broke (in case I'm in the blind-chain-collection business). There were no instructions on installing a new chain, and I had to take apart everything, further fraying the fabric (now stuck because I can't roll up the blinds without a chain). Without instructions on how to re-install the new chain, I'm stuck. There are no videos or tutorials on my particular model. The quality was a disappointment. Five months, really?

Date of experience: August 31, 2024
New York
1 review
0 helpful votes
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Good deal
September 10, 2024

Good experience and I will probably shop here again in the future when the need arises for any more blinds. I would recommend this site others. That's all for now...

Date of experience: August 31, 2024
Florida
1 review
0 helpful votes
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Reasonable prices. Good services
September 10, 2024

Free measurement is provided. Installation was done quickly and professionally. The installer informed me about a damaged blind and instructed me to call customer services for a replacement.

Date of experience: August 31, 2024
Wisconsin
1 review
0 helpful votes
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Excellent product
September 10, 2024

Very easy way to order blinds, great website. Blinds were very easy to install and look beautiful. Very pleased with the quality and craftsmanship. Will continue to purchase all blinds through this company. I have more windows that need blinds.

Date of experience: August 31, 2024
Texas
1 review
0 helpful votes
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Wonderful
September 10, 2024
Updated review

From the beginning to the end it was an easy experience. The site walks you through everything. Installation instructions were clear. Good job!

Date of experience: August 31, 2024

Easy to do an online purchase
August 6, 2024
Previous review

Easy to do an online purchase

Date of experience: July 27, 2024
Florida
1 review
0 helpful votes
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Believe the ads!
September 10, 2024

I'm not great on the computer but your site was EASY! Needed to call an agent with a question and she was beyond professional! Looking forward to my first 3 windows and eventually hope to do more.

Date of experience: August 30, 2024
Washington
1 review
0 helpful votes
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Easy and user friendly
September 9, 2024
Updated review

The website is easy to use. Everything matches as described and was easy to install. Best all around in price and service. Thank you!

Date of experience: August 30, 2024

Easy web-sight navigation
July 23, 2024
Previous review

Easy web-sight navigation

Date of experience: July 13, 2024
California
2 reviews
0 helpful votes
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Fast, Easy, Efficent and Affordable
September 9, 2024

Needed a replacement for a 10 year old shade that also came from Blinds.com and this was the solution. Only annoying thing is that I have to write a minimum of 100 words here!

Date of experience: August 30, 2024
Arizona
2 reviews
0 helpful votes
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Blinds are nice
September 9, 2024
Updated review

We've used Blinds.com in the past to purchase shades for our entire home. We just had a new window installed and purchased the Bali Blackout Shades. We love the shades, but we're disappointed in the how the blinds retract. The classic drawstring option was not available for the size we chose, so we selected the Continuous Cord Loop and it's difficult to use compared to our other shades. Please bring back this option!

Date of experience: August 30, 2024

We love blinds.com!
March 6, 2023
Previous review

We love blinds.com! It makes buying blinds so easy!

Date of experience: March 6, 2023
Pennsylvania
1 review
0 helpful votes
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Very easy to find nice blinds
September 9, 2024

Fast and easy order placing. Measurement instructions were easy to understand. The ordering process is simple and there are a lot of color choices.

Date of experience: August 30, 2024
North Carolina
1 review
0 helpful votes
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Front door privacy blinds
September 9, 2024

Had a question before ordering. Brendan was very helpful, answered all my question. Have ordered from them before so now all my windows are covered and beautiful!

Date of experience: August 30, 2024
Ohio
1 review
0 helpful votes
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Living room blind replacement
September 9, 2024
Updated review

Blinds fit as measured, installation was no big deal. High quality product at a reasonable price. Would definitely consider ordering again when blinds are needed.

Date of experience: August 30, 2024

So far so good
July 23, 2024
Previous review

So far so good. Ordering experience was pretty easy.

Date of experience: July 13, 2024
Arizona
1 review
0 helpful votes
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Excellent quality!
September 9, 2024

I've ordered blinds thru you before and was very happy with them. Your order system is very easy to use and navigate.
The new blinds I ordered fit perfectly and look fantastic! They are even saving me money on my electric bill!

Date of experience: August 30, 2024
California
1 review
0 helpful votes
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Good experience
September 9, 2024

Been great. Easy. Thanks. Happy with whole process. Very pleased...

Date of experience: August 29, 2024