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Blinds.com is the world's largest online window covering store - helping amazing customers beautify their homes with custom window blinds, shades, draperies, shutters and more since 2001.
Blinds.com generally enjoys a positive reputation, with customers praising the user-friendly website, efficient ordering process, and a wide selection of quality products. Many reviews highlight excellent customer service, including helpful guidance during the selection process and effective resolution of issues. However, concerns regarding delivery delays, incomplete orders, and installation challenges were frequently mentioned, indicating areas for improvement. Additionally, some customers noted issues with product components and instructions. Overall, while the company is well-regarded for its products and support, enhancing delivery reliability and clarity in installation could further elevate customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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I needed vertical blind for an 8 foot living window. The site made the process straightforward and easy. The blinds look great and the whole process worked out well.
Very easy to order blinds and the install was also simple. I love the top down bottom up blinds design used for the smaller windows but the large ones are also nice just the top ropes are in your view when you pull the top down.
The website was easy to use and was able to measure and place my order with ease. Got the blinds and was able to install very easily as well. Would definitely order through them again.
The blinds were easy to install and fit perfectly! We have very positive feedback from our customers and artists. Just the right amount of light and they blinds enhance the gallery experience!
I just wanted to place a repeat order and your website did not offer this option. Your chat option was just a waste of time because I had to sit and wait at least 15 minutes for someone to respond. When I asked about just repeating my last order, they just sent me back to your website, where I had to figure out what I had ordered previously.
Easy to order and received in a timely manner. The price was very competitive with other suppliers. I would highly reccommend this company
Had issue with one, possibly caused in shipping. Blinds.com replaced it right away very quickly! I will definitely recommend Blinds.com. Thanks!
Site is easy to navigate. Design Consultant, Lindsay Daniels, was amazing and so helpful! Shipment arrived on time. Easy to install.
We have ordered shades for various rooms and are very happy with fit, fabric and quality. We love the look and the shades make the room feel very cozy.
Great Product. Have enjoyed the blinds I own. Great selection and prices. My only real complaint is I can't use the balance that came with it as it's much different than the 2 other blinds on the same wall and prefer cords instead of wand.
Great service and blinds. Excellent prices and customer service.
Build an estimate tool is great, would be nice to have the option to compare colors across different blind types. I was trying to match Blackout curtains for a bedroom with light-filtering blinds for a living room/office and was having trouble. This would be helpful!
Received my order as promised. However, due to other circumstances, have not yet installed the blinds so I have no input at this time.
Don't assume for window indoor. Ordering made it a little more difficult assuming it was for window. In this case for pavilion. Thanks
Took a while to receive my order but was well satisfied with the blinds. Easy to install...like the color...overall a good experience.
Well constructed web site, easy to customize blinds, also thanks to Al Hopkins for great design help on phone! We're very happy with the blinds, especially the ease o use and automation feature
Thank you for making it so easy and with such great instructions. I feel very confident that I got it right. Not only that, but the blinds fit each window perfectly. They are so easy to use and look so nice! Gives me the privacy I want, but also lets in the sunlight when I want it. Love them!
The blinds are what we expected. Very easy to install and work well. The hardest part is deciding what we want with all of the choices.
I appreciate the ability to choose the exact width and length. Navigating the website was easier than any other website I visited. The Labor Day sale cinched the deal!
Got blinds as ordered. Shipped fairly quickly and satisfied with quality for the price. Would definitely order again.
I placed an order for 3 blinds. When they came in I realized that I made a mistake concerning the size of 2 out of 3 blinds. Customer service was so kind and walked me through the process not only with the measurements but with the cell size. They sent me samples of different cell sizes and colors and no cost. When I called back to order the replacements, once again customer service treated me very kindly. I received the new product and I installed it. Wow...what a great product, customer service and company. I will definitely be using them again and will let all my friends know of the experience. Great Job!
Answer: They are legit only their service is very poor and be cautious about their satisfaction warranty as it is not what it appears. You will be strung along on all custom orders.
Answer: No, I cannot. 2 months to wait for shipping. Nope, nope, nope!
Answer: I had same question with customer service, they said the labels are created when they go on production lines and can only tracked once they enter USA and was able to track as they said. I also ordered few economy blinds which are made in China for those blinds I was able to track all the way from China from the time they despatched. I reckon FEDEX has some technical limitations in turkey.
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