Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Blinds.com

Blinds.comReviews 2,843

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Blinds.com is the world's largest online window covering store - helping amazing customers beautify their homes with custom window blinds, shades, draperies, shutters and more since 2001.


blinds.com
Founded in 2001
Houston, TX, United States
+113
How would you rate Blinds.com?
grey stargrey stargrey stargrey stargrey star

Blinds.com Reviews Summary

Blinds.com generally enjoys a positive reputation, with customers praising the user-friendly website, efficient ordering process, and a wide selection of quality products. Many reviews highlight excellent customer service, including helpful guidance during the selection process and effective resolution of issues. However, concerns regarding delivery delays, incomplete orders, and installation challenges were frequently mentioned, indicating areas for improvement. Additionally, some customers noted issues with product components and instructions. Overall, while the company is well-regarded for its products and support, enhancing delivery reliability and clarity in installation could further elevate customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
730
quality
2,516
This company does not typically respond to reviews

Instant Feedback

153,995 reviews

We monitor reviews for authenticity

Indiana
1 review
0 helpful votes
Follow John M.
Unfollow John M.
Share Review
Report Review

Vertical blind purchase.
September 14, 2024

I needed vertical blind for an 8 foot living window. The site made the process straightforward and easy. The blinds look great and the whole process worked out well.

Date of experience: September 4, 2024
Michigan
1 review
0 helpful votes
Follow Bradley C.
Unfollow Bradley C.
Share Review
Report Review

Easy order and install blinds
September 14, 2024

Very easy to order blinds and the install was also simple. I love the top down bottom up blinds design used for the smaller windows but the large ones are also nice just the top ropes are in your view when you pull the top down.

Date of experience: September 4, 2024
Washington
1 review
0 helpful votes
Follow Kathleen E.
Unfollow Kathleen E.
Share Review
Report Review

Easy blinds
September 14, 2024

The website was easy to use and was able to measure and place my order with ease. Got the blinds and was able to install very easily as well. Would definitely order through them again.

Date of experience: September 3, 2024
New York
1 review
0 helpful votes
Follow Juanita P.
Unfollow Juanita P.
Share Review
Report Review

Easy Peasy!
September 13, 2024

The blinds were easy to install and fit perfectly! We have very positive feedback from our customers and artists. Just the right amount of light and they blinds enhance the gallery experience!

Date of experience: September 3, 2024
Virginia
1 review
0 helpful votes
Follow James K.
Unfollow James K.
Share Review
Report Review

Website and chat service
September 13, 2024

I just wanted to place a repeat order and your website did not offer this option. Your chat option was just a waste of time because I had to sit and wait at least 15 minutes for someone to respond. When I asked about just repeating my last order, they just sent me back to your website, where I had to figure out what I had ordered previously.

Date of experience: September 3, 2024
Ohio
1 review
0 helpful votes
Follow Verne F.
Unfollow Verne F.
Share Review
Report Review

Quality product
September 13, 2024

Easy to order and received in a timely manner. The price was very competitive with other suppliers. I would highly reccommend this company

Date of experience: September 3, 2024
Florida
1 review
0 helpful votes
Follow Mike V.
Unfollow Mike V.
Share Review
Report Review

Great blinds.
September 13, 2024

Had issue with one, possibly caused in shipping. Blinds.com replaced it right away very quickly! I will definitely recommend Blinds.com. Thanks!

Date of experience: September 3, 2024
Ohio
1 review
0 helpful votes
Follow Trisha G.
Unfollow Trisha G.
Share Review
Report Review

Great consultant help
September 13, 2024

Site is easy to navigate. Design Consultant, Lindsay Daniels, was amazing and so helpful! Shipment arrived on time. Easy to install.

Date of experience: September 3, 2024
Michigan
1 review
0 helpful votes
Follow Deb L.
Unfollow Deb L.
Share Review
Report Review

Great Blinds
September 13, 2024
Updated review

We have ordered shades for various rooms and are very happy with fit, fabric and quality. We love the look and the shades make the room feel very cozy.

Date of experience: September 3, 2024

Very Pleased
January 15, 2022
Previous review

Very Pleased

Date of experience: January 15, 2022
Louisiana
3 reviews
0 helpful votes
Follow Sandra C.
Unfollow Sandra C.
Share Review
Report Review

Pull down blind.
September 13, 2024
Updated review

Great Product. Have enjoyed the blinds I own. Great selection and prices. My only real complaint is I can't use the balance that came with it as it's much different than the 2 other blinds on the same wall and prefer cords instead of wand.

Date of experience: September 2, 2024

Great service and blinds
December 2, 2023
Previous review

Great service and blinds. Excellent prices and customer service.

Date of experience: December 1, 2023
Texas
1 review
0 helpful votes
Follow Ryan U.
Unfollow Ryan U.
Share Review
Report Review

Neat tools to help choose, solid product
September 13, 2024

Build an estimate tool is great, would be nice to have the option to compare colors across different blind types. I was trying to match Blackout curtains for a bedroom with light-filtering blinds for a living room/office and was having trouble. This would be helpful!

Date of experience: September 2, 2024
New York
1 review
0 helpful votes
Follow Tom K.
Unfollow Tom K.
Share Review
Report Review

Order received
September 13, 2024

Received my order as promised. However, due to other circumstances, have not yet installed the blinds so I have no input at this time.

Date of experience: September 2, 2024
Virginia
1 review
0 helpful votes
Follow Michael U.
Unfollow Michael U.
Share Review
Report Review

Looks like nice shade
September 12, 2024
Updated review

Don't assume for window indoor. Ordering made it a little more difficult assuming it was for window. In this case for pavilion. Thanks

Date of experience: September 2, 2024

Painless process
December 19, 2023
Previous review

Painless process.

Date of experience: December 19, 2023
Tennessee
1 review
0 helpful votes
Follow Jean I.
Unfollow Jean I.
Share Review
Report Review

Tennessee girl
September 12, 2024

Took a while to receive my order but was well satisfied with the blinds. Easy to install...like the color...overall a good experience.

Date of experience: September 2, 2024
California
2 reviews
0 helpful votes
Follow Mandayam B.
Unfollow Mandayam B.
Share Review
Report Review

Well constructed web site, easy to customize blinds, also thanks to Al Hopkins for great design help on phone! We're very happy with the blinds, especially the ease o use and automation feature

Date of experience: September 2, 2024
California
2 reviews
0 helpful votes
Follow Joyce L.
Unfollow Joyce L.
Share Review
Report Review

Awesome service!
September 12, 2024

Thank you for making it so easy and with such great instructions. I feel very confident that I got it right. Not only that, but the blinds fit each window perfectly. They are so easy to use and look so nice! Gives me the privacy I want, but also lets in the sunlight when I want it. Love them!

Date of experience: September 2, 2024
Arizona
1 review
0 helpful votes
Follow Lisa G.
Unfollow Lisa G.
Share Review
Report Review

I have no complaints:-)
September 12, 2024

The blinds are what we expected. Very easy to install and work well. The hardest part is deciding what we want with all of the choices.

Date of experience: September 2, 2024
Maryland
1 review
0 helpful votes
Follow Kathleen E.
Unfollow Kathleen E.
Share Review
Report Review

Color was wrong, but quality was good.
September 12, 2024

I appreciate the ability to choose the exact width and length. Navigating the website was easier than any other website I visited. The Labor Day sale cinched the deal!

Date of experience: September 2, 2024
Virginia
1 review
0 helpful votes
Follow Cheryl Z.
Unfollow Cheryl Z.
Share Review
Report Review

Fit Perfect
September 12, 2024

Got blinds as ordered. Shipped fairly quickly and satisfied with quality for the price. Would definitely order again.

Date of experience: September 2, 2024
Pennsylvania
1 review
0 helpful votes
Follow Paul S.
Unfollow Paul S.
Share Review
Report Review

Great Product, Great Customer Service
September 12, 2024

I placed an order for 3 blinds. When they came in I realized that I made a mistake concerning the size of 2 out of 3 blinds. Customer service was so kind and walked me through the process not only with the measurements but with the cell size. They sent me samples of different cell sizes and colors and no cost. When I called back to order the replacements, once again customer service treated me very kindly. I received the new product and I installed it. Wow...what a great product, customer service and company. I will definitely be using them again and will let all my friends know of the experience. Great Job!

Date of experience: September 1, 2024