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Blinds.comReviews 2,843

4.6

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From the business

Blinds.com is the world's largest online window covering store - helping amazing customers beautify their homes with custom window blinds, shades, draperies, shutters and more since 2001.


blinds.com
Founded in 2001
Houston, TX, United States
+113
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Blinds.com Reviews Summary

Blinds.com generally enjoys a positive reputation, with customers praising the user-friendly website, efficient ordering process, and a wide selection of quality products. Many reviews highlight excellent customer service, including helpful guidance during the selection process and effective resolution of issues. However, concerns regarding delivery delays, incomplete orders, and installation challenges were frequently mentioned, indicating areas for improvement. Additionally, some customers noted issues with product components and instructions. Overall, while the company is well-regarded for its products and support, enhancing delivery reliability and clarity in installation could further elevate customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
730
quality
2,516
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Georgia
1 review
0 helpful votes
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Great Customer Service!
September 20, 2024

The customer service was great and the guide for how to measure and order online is very clear. One of the blinds I received initially had a tear in it, and customer service immediately sent a replacement. I am very happy with the overall quality of the blinds and the service received. The ONLY area of improvement I can think of is to make the paper installation instructions a bit more clear. The ones I received had no words, just pictures for installing them yourself. But after a few trial and errors, I figured it out.

Date of experience: September 9, 2024
California
1 review
0 helpful votes
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Pretty easy to use website but sometimes slow and kept freezing. How measure guides were easy to use. Products came well packaged. Install was easy.

Date of experience: September 9, 2024
California
1 review
0 helpful votes
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Satisfied Customer
September 19, 2024

Everyone I spoke with was very helpful. I didn't feel rushed as I verified measurements. The blinds fit perfectly and look great!

Date of experience: September 9, 2024
Virginia
1 review
0 helpful votes
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EXCELLENT!
September 19, 2024

It is a wonderful product! Easy to install! I have waited for over 20 years to get one that actually fit and worked and now I am happy!

Date of experience: September 9, 2024
Michigan
1 review
0 helpful votes
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Item was as expected.
September 19, 2024

Very Smooth transaction. *** Easy to install. *** Great samples choices. ***My order arrived very well packaged. ****

Date of experience: September 8, 2024
Montana
2 reviews
0 helpful votes
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I am a satisfied customer.
September 18, 2024

Blind was easy to order and arrived on time. Blind was well built, fitted perfectly and was exactly what we needed. Mounting instructions were well done and the blind was easily installed.

Date of experience: September 8, 2024
Wyoming
1 review
0 helpful votes
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Exactly how I ordered it
September 18, 2024

Easy to order. Colors are exactly as they are on the site. Website was was a breeze to use, the options and height and width were simple.

Date of experience: September 8, 2024
California
1 review
0 helpful votes
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Beautiful, perfect window coverings.
September 18, 2024

Great quality faux wood blinds. They worked with us to get the right color, and we love the final choice of whitewashed. They also asked us to donate the first order to Habitat for Humanity, which we thought was a really nice idea, and we were happy to do so.

Date of experience: September 8, 2024
Michigan
1 review
0 helpful votes
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Great product
September 18, 2024

This is my second time ordering blinds. Love the first set and will continue ordering from Blinds.com. The process is easy and the product is top quality.

Date of experience: September 8, 2024
California
1 review
0 helpful votes
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Very pleasant experience. Very easy to use the website. No problems with ordering, instructions very clear...

Date of experience: September 7, 2024
New York
1 review
0 helpful votes
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Kitchen window blind
September 17, 2024

Custom made with lots of options. Sale price sold me. Color and texture of blind was as shown and described by company. Great quality and easy to install. Love how it looks and the amount of light it lets through. Everyone who sees it, compliments how great it looks. Very happy with product and service.

Date of experience: September 7, 2024
Oregon
1 review
0 helpful votes
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Product was great quality, bad shipping
September 17, 2024

Love the product and quality. Not happy that it took almost 2 months to receive them. After 30 days, I'm not getting any updates of it shipping, I had to call customer service. Once I did that, I believe they got the ball rolling and I finally received them 2 1/2 weeks later.

Date of experience: September 6, 2024
Massachusetts
1 review
0 helpful votes
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Great product and easy to install!
September 16, 2024

Quick and easy install. Works like charm. Like the fact, there no strings to lift and lower the blinds. Makes it very nice.

Date of experience: September 6, 2024
Texas
1 review
0 helpful votes
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PERFECT
September 16, 2024

Great instructions for measuring and on line help call.
The blinds couldn't fit more perfectly or be easier to install.

Date of experience: September 6, 2024
Pennsylvania
1 review
0 helpful votes
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Returning customer
September 16, 2024
Updated review

I was able to easily find the item I wanted and customize the size to fit my needs. Blinds are great quality and fit perfectly. Delivered sooner than expected.

Date of experience: September 6, 2024

The ordering process, with its step by step guide,...
June 10, 2023
Previous review

The ordering process, with its step by step guide, was easy to follow.

Date of experience: June 10, 2023
Texas
1 review
0 helpful votes
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Great experience
September 15, 2024

Easy as pie. Will continue to do business with you guys! The blinds arrived in good time and were easy to install. No problems to report

Date of experience: September 4, 2024
New York
1 review
0 helpful votes
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Wonderful
September 15, 2024

It was a good shopping experience. I liked all of the different selections of blinds. I love the push up pull down from the top and bottom ones that I ordered. I have had wonderful compliments on them from family and friends. They are modern for my windows. No more curtains for my homes.

Date of experience: September 4, 2024
Kentucky
1 review
0 helpful votes
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Sterling was very helpful from your design center. When I got my blinds they were what I had hoped for as a match color wise. The mechanisms were somewhat different, but all is good.

Date of experience: September 4, 2024
Arizona
1 review
0 helpful votes
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Room Is Dark
September 14, 2024

Appreciate the explanation on everything
My room darkening blinds has definitely helped both of us to have a better night sleep

Date of experience: September 4, 2024
South Carolina
2 reviews
0 helpful votes
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Wood Blinds
September 14, 2024
Updated review

Easy to purchase exactly what I wanted. Website describes exactly how to measure so the blinds fit perfect and they were easy to install.

Date of experience: September 4, 2024

Good price, had all the options I wanted
August 2, 2024
Previous review

Good price, had all the options I wanted

Date of experience: July 23, 2024