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Blinds.comReviews 2,843

4.6

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From the business

Blinds.com is the world's largest online window covering store - helping amazing customers beautify their homes with custom window blinds, shades, draperies, shutters and more since 2001.


blinds.com
Founded in 2001
Houston, TX, United States
+113
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Blinds.com Reviews Summary

Blinds.com generally enjoys a positive reputation, with customers praising the user-friendly website, efficient ordering process, and a wide selection of quality products. Many reviews highlight excellent customer service, including helpful guidance during the selection process and effective resolution of issues. However, concerns regarding delivery delays, incomplete orders, and installation challenges were frequently mentioned, indicating areas for improvement. Additionally, some customers noted issues with product components and instructions. Overall, while the company is well-regarded for its products and support, enhancing delivery reliability and clarity in installation could further elevate customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
730
quality
2,516
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Wisconsin
1 review
0 helpful votes
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Great job
September 28, 2024

Blinds.com made it easy to select blinds for my home and made it a very simple process, I need blinds for 3 years and did t have the time to measure, order and find someone to install the blinds. Blinds.com arranged it all for $199!

Date of experience: September 17, 2024
Pennsylvania
1 review
0 helpful votes
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Quality
September 27, 2024

The screws provided and the quality of measurements on the valences and components is poor — the valence for the blinds is appx 1/2" too narrow — looks awful. Screws are cheap, strip easily. Boxes were beat up, showed up damaged, thankfully products OK. Overall the quality and QC is lacking. Also, the blinds are not to measurement, all are appx 1/2-1" too short.

Date of experience: September 17, 2024
New York
1 review
0 helpful votes
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Online appearance was accurate
September 27, 2024

Purchased shades for our entire house, returning 4+ years for additional window. We were please the first time and hope we'll be satisfied again.
Initial impression is good. Easy to install. Easy to use.

Date of experience: September 17, 2024
Texas
1 review
0 helpful votes
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Nice company to work with on our ranch project
September 26, 2024
Updated review

Good deal on blinds. Very responsive. Lovely product. We used several times as we completed room. Will use again. Thank you.

Date of experience: September 16, 2024

Love working with this company
July 26, 2024
Previous review

Love working with this company

Date of experience: July 16, 2024
Oklahoma
1 review
0 helpful votes
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Great Blinds... 2nd time ordering
September 26, 2024

Easy to understand measuring and install instructions. Our only complaint this time around is the last custom blind had a lever in the MIDDLE of the blind rather than on the left/right like a typical blind. Fortunately it wasn't for a window that opens but we didn't realize that before ordering it and it was the only blind that met the sizing spec we needed. All of that aside, I would definitely recommend Blinds.com and we'll continue to order from them going forward.

Date of experience: September 16, 2024
Colorado
1 review
0 helpful votes
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Challenging
September 26, 2024
Updated review

I had problems installing my blinds. The first time I called it didn't help but they did replace the blind that I damaged. The second time I called the assistant helped my before I tried to install a second time. I was very thankful.

Date of experience: September 16, 2024

Website is easy to navigate and prices are great
August 8, 2024
Previous review

Website is easy to navigate and prices are great.

Date of experience: July 29, 2024
Kansas
1 review
0 helpful votes
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Matched perfectly
September 26, 2024

Thanks! Easy to order and received them quickly. They fit perfectly.
I don't have 16 more characters of things to say. :)

Date of experience: September 15, 2024
Wisconsin
1 review
0 helpful votes
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My Mistake but Blinds.com Fixed It!
September 25, 2024

I thought I had measured properly. However, I reversed a one and a five when entering my information. My mistake! I was filled disappointment and had to reorder. The calming woman reassured me that she could help. My mistake blinds went to a donation spot. Win/win!

Date of experience: September 15, 2024
Minnesota
1 review
0 helpful votes
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They were just what I wanted
September 25, 2024

We have had them up for a couple of weeks and are enjoying.
My husband installed them fairly easily even though he is recovering from a torn rotator cuff. We measured a lot.

Date of experience: September 14, 2024
Wyoming
1 review
0 helpful votes
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Great blinds for a great price
September 23, 2024

Easy peasy. All fit perfectly, work perfectly. Super easy to install. Great overall experience. Highly recommend!

Date of experience: September 13, 2024
Pennsylvania
1 review
0 helpful votes
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Got what I wanted. The price was (I thought) reasonable. Best part; a professional hung my window coverings, saving me time and aggrevation.

Date of experience: September 12, 2024
California
2 reviews
0 helpful votes
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Need to get it right the first time!
September 22, 2024
Updated review

This "order" was actually a remake because the first blind we received was defective - wouldn't operate at all! Then after submitting a video demonstrating that the blind did not work, it still took several weeks to get the replacement. Not exactly the definition of quality control or good customer service.

Date of experience: September 12, 2024

Easy to make choices and get just the configuration...
August 5, 2024
Previous review

Easy to make choices and get just the configuration you want!

Date of experience: July 25, 2024
Utah
1 review
0 helpful votes
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Love my new wooden blinds!
September 22, 2024

Very easy to find what I needed, and the ordering process was very smooth. I'm glad we can have our windows professionally measured and the blinds installed for us. The blinds are very nice, and I like that they're cordless. My only complaint is that they smelled very strong out of the box, and it's taken a couple of weeks to get the smell out enough that I don't have an allergic reaction to them.

Date of experience: September 11, 2024
New Mexico
1 review
0 helpful votes
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Great product
September 22, 2024

DESIGNER/SALES CONSULTANT, CARLTON WAS PATIENT AND AWESOME!

Easy to install and look great. Really helps to be able to order free samples to make sure I have the right color.

Date of experience: September 11, 2024
Washington
1 review
0 helpful votes
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Amazing process!
September 21, 2024

Jared was a huge help. Extremely friendly, knowledgeable, and professional. Great experience. Excellent customer service throughout. Highly recommend to use their free design services. Jared gave me advice that made my blind project successful.

Date of experience: September 11, 2024
Colorado
1 review
0 helpful votes
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Nice blinds
September 21, 2024
Updated review

Slightly difficult when ordering different colors, but what I ordered fir perfectly and are very nice blinds. I would definitly order these again. Thanks.

Date of experience: September 11, 2024

Slightly difficult when ordering different colors
August 7, 2024
Previous review

Slightly difficult when ordering different colors.

Date of experience: July 28, 2024
Kentucky
2 reviews
0 helpful votes
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Not yet installed
September 21, 2024
Updated review

Pretty easy and good directions on dimensions for ordering. Once I get them up I will submit photos. They look like they will look fabulous once they are up.

Date of experience: September 11, 2024

Easy to manage order and glad you added the button...
May 23, 2024
Previous review

Easy to manage order and glad you added the button to add another, I didn't think that was there last time I ordered. Made it easier to order the same one in a different size.

Date of experience: May 13, 2024
Pennsylvania
1 review
0 helpful votes
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Exactly what we wanted
September 21, 2024
Updated review

Jared Reeve was very helpful. He answered all of my questions and helped me to develop a quote. Our blinds are exactly as described and fit perfectly.

Date of experience: September 11, 2024

Jared Reeve was very helpful
August 5, 2024
Previous review

Jared Reeve was very helpful. He answered all of my questions and helped me to develop a quote.

Date of experience: July 26, 2024
Wisconsin
2 reviews
0 helpful votes
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Wrong bracket
September 21, 2024
Updated review

Ordered outside brackets, received inside brackets will need to modify the install
Don't have time to correct your mistakes

Date of experience: September 11, 2024

Hard to find correct blind
August 3, 2024
Previous review

Hard to find correct blind

Date of experience: July 24, 2024
Virginia
2 reviews
0 helpful votes
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Shades
September 20, 2024
Updated review

Noa was very helpful! I had installation and measurements done and the technician cancelled one order. Now the order was delivered in two shipments after Noe confirmed it would work.

Date of experience: September 10, 2024

Noa was very helpful!
August 3, 2024
Previous review

Noa was very helpful!

Date of experience: July 24, 2024