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Blinds.comReviews 2,843

4.6

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From the business

Blinds.com is the world's largest online window covering store - helping amazing customers beautify their homes with custom window blinds, shades, draperies, shutters and more since 2001.


blinds.com
Founded in 2001
Houston, TX, United States
+113
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Blinds.com Reviews Summary

Blinds.com generally enjoys a positive reputation, with customers praising the user-friendly website, efficient ordering process, and a wide selection of quality products. Many reviews highlight excellent customer service, including helpful guidance during the selection process and effective resolution of issues. However, concerns regarding delivery delays, incomplete orders, and installation challenges were frequently mentioned, indicating areas for improvement. Additionally, some customers noted issues with product components and instructions. Overall, while the company is well-regarded for its products and support, enhancing delivery reliability and clarity in installation could further elevate customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
730
quality
2,516
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Kansas
1 review
0 helpful votes
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Well made
October 3, 2024

Just like the previous blinds I ordered before, they were well made and suitable for my needs! They come fully assembled and ready to put in place.

Date of experience: September 22, 2024
Pennsylvania
1 review
0 helpful votes
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Noisy
October 2, 2024

We received the blind in a timely manner. Good quality, however, the lifting mechanism is extremely noisy, other than that the blind is good

Date of experience: September 22, 2024
Florida
1 review
0 helpful votes
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Repeat Customer
October 2, 2024

Always impressed with the quality of the blinds I order. They look perfect and I am very happy with my purchase! Buying them on sale is just a bonus!

Date of experience: September 22, 2024
Michigan
1 review
0 helpful votes
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Ordered several times
October 2, 2024
Updated review

Purchased from Blinds.com before and love the blinds.
Great quality and look fantastic. Easy to order and quick shipping

Date of experience: September 22, 2024

First time buyer
January 23, 2024
Previous review

First time buyer. Easy to order and great discount. Can hardly wait to see our new blinds in our new home. Thank you

Date of experience: January 22, 2024
Minnesota
1 review
0 helpful votes
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Sadly, the blinds do not lay flat in 2 different places.
October 1, 2024
Updated review

This is the second blind I ordered as the first blind had a few different places where the blind pleats do not lay flat. You can see an empty black space when pulled down. The very same outcome with this second blind I got. The blind does not lay flat in two different spots. VERY frustrating.

Date of experience: September 21, 2024

I called with a few questions on this Sunday afternoon;...
August 7, 2024
Previous review

I called with a few questions on this Sunday afternoon; about 1:10 PM.
The two guys I talked with were very friendly and helpful.
The first guy transferred me to the design center as he did not have access to the sample of colors. Both guys were the BEST!

Date of experience: July 28, 2024
Kansas
1 review
0 helpful votes
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Old man, Hangs Blinds
October 1, 2024
Updated review

The order was exactly like I ordered it. I'm 77 years old. Thought it might be more of a job than I could do, but they went up easy

Date of experience: September 21, 2024

Good great ok
August 17, 2024
Previous review

Good great ok

Date of experience: August 7, 2024
Louisiana
1 review
0 helpful votes
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Always satisfied
October 1, 2024

Always perfect I have ordered at least 3 times and always pleased. No problems. I will order again in the future. Prompt and correct delivery

Date of experience: September 21, 2024
Florida
1 review
0 helpful votes
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Blinds
October 1, 2024

Excellent blinds. We had ordered the same ones 8 years ago for other bedrooms and we only had an issue with one recently. We just ordered the same because they are great!

Date of experience: September 21, 2024
Wisconsin
1 review
0 helpful votes
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Have already reviewed this.
October 1, 2024
Updated review

Wish it was less expensive. Thats my only thing. I measured several times and when this was hung, the blind itself was short by about an inch on both sides. I feel like they took the brackets into account for the measurement and not the blind itself. It's is hanging but very disappointed

Date of experience: September 21, 2024

Wish it was less expensive
August 16, 2024
Previous review

Wish it was less expensive. Thats my only thing

Date of experience: August 6, 2024
New York
1 review
0 helpful votes
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Perfect!
September 29, 2024

Love the website. So easy to customize my blind! Arrived and easy install. Perfect make to my measurements! Our new blind!

Date of experience: September 19, 2024
Michigan
1 review
0 helpful votes
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Awesome products
September 29, 2024

I couldn't believe how great my blinds are. Top quality material. I will order again. I would like to have an option to order a white plug or a black plug in the future.

Date of experience: September 19, 2024
South Carolina
1 review
0 helpful votes
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Great customer service
September 29, 2024

Excellent experience. My forth house ordering all blinds from blinds.com. They have wonderful customer service and high quality products. Highly recommend

Date of experience: September 19, 2024
Texas
1 review
0 helpful votes
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Adequate
September 29, 2024
Updated review

Website is efficient and easy to use. Several of the blind closer were very difficult to adjust. All the blinds didn't rest on the window silll.

Date of experience: September 19, 2024

Website is efficient and easy to use
August 12, 2024
Previous review

Website is efficient and easy to use.

Date of experience: August 2, 2024
Virginia
1 review
0 helpful votes
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Beautiful blinds and a perfect match!
September 29, 2024

Perfect blinds every time plus they always have what I need even when it's not in brick and mortar stores. This was a replacement blind for a set that is 10 years old. The store I originally bought them from no longer sells them, but Blinds.com does. In the exact color.

Date of experience: September 19, 2024
Texas
2 reviews
0 helpful votes
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Well made curtains
September 28, 2024
Updated review

They were delivered within the timeframe stated, but the web site did not show any status updates.
The material is nice, just a bit darker than it looked on-line.

Date of experience: September 18, 2024

Fast and easy and a fair price
August 11, 2024
Previous review

Fast and easy and a fair price.

Date of experience: August 1, 2024
Oregon
1 review
0 helpful votes
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As a repeat customer, I find Blinds.com to be a great place for window coverings of all types.

We have ordered window coverings of all types from Blinds,com and never been disappointed!

Date of experience: September 18, 2024
Florida
1 review
0 helpful votes
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Great Blinbs 👍
September 28, 2024
Updated review

Blinds are great quality, prompt delivery, easy to install, unbeatable price. Very Happy repeat customer. Would/will buy from again... 🤘

Date of experience: September 18, 2024

Great site, best deal on blinds
February 16, 2024
Previous review

Great site, best deal on blinds

Date of experience: February 15, 2024
Florida
1 review
0 helpful votes
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As good as it gets
September 28, 2024

Excellent Quality. My local place wanted $ 1340. Blinds.com charged me 33% of that. Most important part, wife loves it. Already told all my friends about Blinds.com.

Date of experience: September 18, 2024
Nevada
1 review
0 helpful votes
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Great Designs
September 28, 2024

Very user friendly! Great pricing.
Happy with my shade. I am just a little disappointed that I didn't order 2 sided color on my shade. I know better for next time.

Date of experience: September 18, 2024
Washington
1 review
0 helpful votes
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Overall great experience
September 28, 2024
Updated review

Great experience. Easy ordering process. Quick production and shipping timelines. Installation instructions were clear and easy to follow.

Date of experience: September 17, 2024

Mostly user friendly experience
August 10, 2024
Previous review

Mostly user friendly experience

Date of experience: July 31, 2024