Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Blinds.com

Blinds.com

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Blinds.com?
grey stargrey stargrey stargrey stargrey star

Blinds.com Reviews Summary

Blinds.com generally enjoys a positive reputation, with customers praising the user-friendly website, efficient ordering process, and a wide selection of quality products. Many reviews highlight excellent customer service, including helpful guidance during the selection process and effective resolution of issues. However, concerns regarding delivery delays, incomplete orders, and installation challenges were frequently mentioned, indicating areas for improvement. Additionally, some customers noted issues with product components and instructions. Overall, while the company is well-regarded for its products and support, enhancing delivery reliability and clarity in installation could further elevate customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
744
value
107
shipping
112
quality
2,554
This company does not typically respond to reviews

Instant Feedback

155,208 reviews

We monitor reviews for authenticity

Arizona
2 reviews
0 helpful votes
Follow Allan U.
Unfollow Allan U.
Share Review
Report Review

Great Roller Blinds for Bathroom
October 7, 2024
Updated review

I was supposed to get a discount but did not see where to do so during checkout even though the site said I can use a code at checkout. I had to call the company to get the discount. Make it easier to apply discounts. Otherwise, great blinds, easy to install, wife loves them.

Date of experience: September 27, 2024

I don't see where to get the discount
August 23, 2024
Previous review

I don't see where to get the discount. The card says I can use a code at checkout

Date of experience: August 13, 2024
New Jersey
3 reviews
0 helpful votes
Follow gina p.
Unfollow gina p.
Share Review
Report Review

I like the color and look of te blind and the blackout feature, however, i do not like the clear wand. It is too high and would prefer it to be the same color of the blind. Also, it is a bit hard to turn to open and close the blinds

Date of experience: September 27, 2024
Nevada
1 review
0 helpful votes
Follow Ross H.
Unfollow Ross H.
Share Review
Report Review

A very positive experience!
October 7, 2024

Easy to navigate, good pricing and the product works as advertised. I'm a satisfied customer and will return and buy more if I ever need to.

Date of experience: September 27, 2024
Oregon
1 review
0 helpful votes
Follow Ina Z.
Unfollow Ina Z.
Share Review
Report Review

Beautiful
October 7, 2024

Love these blinds. I'll be buying more. Great quality and sale price! No need to search for good quality blinds! Win -Win!

Date of experience: September 27, 2024
Utah
1 review
0 helpful votes
Follow Kathleen T.
Unfollow Kathleen T.
Share Review
Report Review

Very Smooth Experience
October 7, 2024

Easy peasy online ordering and friendly phone staff if needed. This is my second purchase from Blinds.com and both orders were smooth and perfect.

Date of experience: September 27, 2024
Wisconsin
1 review
0 helpful votes
Follow Bonnie M.
Unfollow Bonnie M.
Share Review
Report Review

Great Blinds
October 6, 2024
Updated review

The blinds I ordered are of excellent quality. This was not the first time I ordered blinds. I am incredibly happy. Thank you.

Date of experience: September 26, 2024

Perfect fit.
July 8, 2024
Previous review

Iam a repeat customer and would not have come back to Blinds.com if I did not like the product and quality of items I purchased.

Date of experience: June 28, 2024
California
1 review
0 helpful votes
Follow Stevphen Y.
Unfollow Stevphen Y.
Share Review
Report Review

Awesome
October 6, 2024

It was simple and easy to install. Work perfectly, fit perfectly no issues would order again. Very satisfied with the ordering process as well. Don't hesitate to buy.

Date of experience: September 26, 2024
Texas
1 review
0 helpful votes
Follow Lyndell J.
Unfollow Lyndell J.
Share Review
Report Review

Great service
October 6, 2024

Blinds.com initially sent all the samples I requested for free. My made a mistake on my measurements and Blinds.com sent out a second set of blinds out on a rush order! The service rep made the process easy. Moreover, she made me feel comfortable when I felt like an idiot. If your looking for custom blinds, this might be the place for you!

Date of experience: September 26, 2024
Tennessee
1 review
0 helpful votes
Follow Paul X.
Unfollow Paul X.
Share Review
Report Review

Only one small issue
October 6, 2024
Updated review

Quick and easy and looks good. The only issue that I have is that one of the blinds hangs about a half-inch lower on one side. It leaves a gap of light just over the slats. My window topper covers it, so not big deal, but it's definitely not right.

Date of experience: September 26, 2024

Quick and easy
August 18, 2024
Previous review

Quick and easy

Date of experience: August 8, 2024
California
1 review
0 helpful votes
Follow Stuart Z.
Unfollow Stuart Z.
Share Review
Report Review

Great blinds
October 6, 2024

Fast and easy and they stand behind the product they sell.would recommend this company to friends and family. Fast and easy

Date of experience: September 25, 2024
Hawaii
1 review
0 helpful votes
Follow Jason R.
Unfollow Jason R.
Share Review
Report Review

Well designed layout. Very intuitive & made ordering extremely easy.
The updates & follow thru were top notch. The agent I spoke w/ who confirmed my order was exactly what I would hope for from customer service. No foreign country/lost in translation waste of time.

Date of experience: September 25, 2024
Florida
2 reviews
0 helpful votes
Follow nung b.
Unfollow nung b.
Share Review
Report Review

Great products and loved how they wrapped up my project and labeled everything. I saved multiple configurations and purchase phases so I could execute them at different times.

Date of experience: September 25, 2024
California
1 review
0 helpful votes
Follow Michael A.
Unfollow Michael A.
Share Review
Report Review

RV Blinds
October 5, 2024

Easy to shop for replacement Mini blinds for my RV
Did a lot of shopping around before I found these
Service and shipping worked well

Date of experience: September 25, 2024
New York
1 review
0 helpful votes
Follow Vittoria I.
Unfollow Vittoria I.
Share Review
Report Review

Bathroom looks great
October 5, 2024

Very easy to shop...fantastic blinds! My whole house has your blinds…love the look, clean & stylish. Nice people, recommend touting everyone

Date of experience: September 25, 2024
South Carolina
1 review
0 helpful votes
Follow Diane Y.
Unfollow Diane Y.
Share Review
Report Review

EASY TO USE SITE! MY SPOUSE CALLED FOR ADDITIONAL HELP AND INFORMATION. VERY COURTEOUS EMPLOYEES WHO HELPED US SOLVE OUR PROBLEM.

Date of experience: September 25, 2024
Alaska
1 review
0 helpful votes
Follow Marsha C.
Unfollow Marsha C.
Share Review
Report Review

Smooth purchase!
October 5, 2024

I had a good experience ordering from Blinds.com. I received my order in a reasonable amount of time and am happy with my blinds. Installation was pretty easy. The cord loop lift that I chose is kind of clunky - but it was recommended since my blinds were so wide. Hopefully, the more I raise and lower the blinds, the smoother they will go up and down.

Date of experience: September 24, 2024
New York
2 reviews
0 helpful votes
Follow Robert E.
Unfollow Robert E.
Share Review
Report Review

Narrow blinds cannot be raised
October 5, 2024
Updated review

Spoke to two reps on two separate calls. First rep did not mention that narrow blinds do not raise. Second rep gave us a small refund for the confusion. I wish the ordering web site had been more clear about this.

Would like a way to note which blinds are which for ease of installation.

Date of experience: September 24, 2024

Would like a way to note which blinds are which for...
August 20, 2024
Previous review

Would like a way to note which blinds are which for ease of installation.

Date of experience: August 10, 2024
Oregon
1 review
0 helpful votes
Follow Elizabeth O.
Unfollow Elizabeth O.
Share Review
Report Review

I have emailed all my neighbors and told several people I work with - you are the company to work with for window coverings.

Date of experience: September 24, 2024

I've dbl and triple chk'd this
August 20, 2024
Previous review

I've dbl and triple chk'd this - I hope I have it correct.

Date of experience: August 10, 2024
Arizona
2 reviews
0 helpful votes
Follow Debby N.
Unfollow Debby N.
Share Review
Report Review

Excellent service, excellent product
October 4, 2024

Great product and service. I am pleased with the measurements and sturdiness of the blinds.I will definitely recommend the company to friends and family.

Date of experience: September 24, 2024
Washington
1 review
0 helpful votes
Follow Mark H.
Unfollow Mark H.
Share Review
Report Review

The measuring video was great and my blinds fit perfectly. One thing worth mentioning is that the installation instruction had me mount the brackets to the window frame top 3" from the wall. I didn't realize it at the time, but that interfere's with the little tilt wand hardware. I just had to move the bracket over by another inch or so, and it works great.

Date of experience: September 24, 2024

From the business

Blinds.com is the world's largest online window covering store - helping amazing customers beautify their homes with custom window blinds, shades, draperies, shutters and more since 2001.


blinds.com
Founded in 2001
Houston, TX, United States
+113
See all photos