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Blinds.com

4.6

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From the business

Blinds.com is the world's largest online window covering store - helping amazing customers beautify their homes with custom window blinds, shades, draperies, shutters and more since 2001.


blinds.com
Founded in 2001
Houston, TX, United States
+113
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Blinds.com Reviews Summary

Blinds.com generally enjoys a positive reputation, with customers praising the user-friendly website, efficient ordering process, and a wide selection of quality products. Many reviews highlight excellent customer service, including helpful guidance during the selection process and effective resolution of issues. However, concerns regarding delivery delays, incomplete orders, and installation challenges were frequently mentioned, indicating areas for improvement. Additionally, some customers noted issues with product components and instructions. Overall, while the company is well-regarded for its products and support, enhancing delivery reliability and clarity in installation could further elevate customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
753
quality
2,585
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155,178 reviews

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Colorado
3 reviews
0 helpful votes
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Great customer service!
December 28, 2021

Easy website navigation, cords were short for the tall windows, I called and new cord was sent immediately, and at no charge!

Date of experience: December 27, 2021
Maryland
1 review
0 helpful votes
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Simple order system.
December 27, 2021

Simple and clear instructions to order. Price is reasonable for the products including shipping costs. Will order again.

Date of experience: December 27, 2021
Ohio
1 review
0 helpful votes
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Fit Exactly As Measured!
December 27, 2021

Fits perfectly and install is super easy. Just follow the measuring instructions online when you order, and then the instructions when the blind(s) arrive and you'll have a super easy experience. I definitely recommend measuring Top, Middle, Bottom, and then use the shortest width measurement for your order.

Date of experience: December 27, 2021
Tennessee
1 review
0 helpful votes
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Installation
December 27, 2021

Quick & easy install for our bedrooms. Excellent blackout blinds, a must for any bedroom, we would order again.

Date of experience: December 27, 2021
Colorado
1 review
0 helpful votes
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New cellular blinds. I love them!
December 27, 2021

Kevin from Customer Service was a huge help in answering my questions! Received them as I measured and ordered. They fit perfectly. Were easy to install (I did it all)! And they look terrific. All 22 windows!

Date of experience: December 27, 2021
Idaho
1 review
0 helpful votes
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They finally came
December 27, 2021

One set of blinds was mixed with smooth slats and wood grain. One set had pieces fall out of head rail, one set had cord not attached to bottom rail

Date of experience: December 27, 2021
Minnesota
1 review
0 helpful votes
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Good Review
December 27, 2021

You made it very easy. Once again, I ordered blinds from you and am very satisfied. You make it very simple to order on-line and the blinds look wonderful and fit perfectly.

Date of experience: December 27, 2021
Massachusetts
1 review
0 helpful votes
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Lovely Blinds
December 27, 2021

Found just what I wanted on the website, well made aluminum blinds and easy to install. I was surprised how economical it was, and they came quickly and were well packaged.

Date of experience: December 27, 2021
Nevada
1 review
0 helpful votes
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Thank you
December 27, 2021

I have been putting this off for months. Way easier than I thought it would be. Once the brackets are in, it is a simple process to snap the blinds in place.

Date of experience: December 26, 2021
New York
1 review
0 helpful votes
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Customer service A+, really nice blinds
December 26, 2021

Pre- purchase: Customer service for the buying experience was been wonderful, I received a lot of help over the phone and I felt that if I was unsatisfied for any reason I would be helped. Post purchase: The quality is really nice, I love how they look and feel and I felt like the pictures don't really do them justice. Installation was easy-ish but the instructions were clear and helpful when we got a little confused. I will be buying more of this style for the other windows in my house.

Date of experience: December 26, 2021
Washington
1 review
0 helpful votes
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AWESOME product!
December 26, 2021

Amazingly easy to navigate your web site (even for an old non-pronoun dude like me!)

The installation of the mounting brackets was super-easy, and the cordless blinds look awesome immediately after I snapped them in place. Very impressed with final results.

Date of experience: December 25, 2021
Georgia
1 review
0 helpful votes
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Got exactly what I wanted
December 25, 2021

Found some blinds, ordered some blinds, and I got the blinds! Everything was easy to do and arrived as expected.

Date of experience: December 25, 2021
District of Columbia
2 reviews
0 helpful votes
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I especially liked the options for each feature on the blinds. The complete customization for the window blinds makes blinds.com stick out head and shoulders beyond any other window blinds shopping experience out there on the market.
I do think I will return in the future. I like the idea of motorized blinds so I won't even have to open them by hand, very cool!

Date of experience: December 25, 2021
Missouri
1 review
0 helpful votes
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Some what satisfied
December 25, 2021

The whole concept of the blinds were nice. The quality of the product not so. One set that went in my daughter bathroom the blinds had cracked were they didn't pre drill any hole causing tension cracks, any other time I would care but we paid alot of money for these, they should be almost flawless.

Date of experience: December 25, 2021
Missouri
1 review
0 helpful votes
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Basement blinds
December 25, 2021

It was good but I don't want pin holes in the blinds please. I had to order another set for the basement windows and this time they came in correct and I called Blinds customer service and they refunded my money for the incorrect blinds and the new blinds look great couldn't be happier. Thanks for your help.

Date of experience: December 24, 2021
New Mexico
2 reviews
0 helpful votes
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We love Blinds.com.
December 24, 2021

It's as easy as it can be. The blinds always look great. Due to colors displayed on your monitor always take advantage of the free samples

Date of experience: December 24, 2021
Tennessee
1 review
0 helpful votes
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We love our new blinds!
December 24, 2021

Easy ordering and great selection. Our items fit perfectly and the quality is great. We will order again

Date of experience: December 24, 2021
Virginia
1 review
0 helpful votes
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Great experience, very easy to order! I needed odd width blinds and getting blinds with the exact width and length necessary was great. All you have to do is pick the blind you want and put in length and width and that's what you get.

Date of experience: December 24, 2021
Ohio
2 reviews
0 helpful votes
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Repeat Customer
December 23, 2021

I ordered from this site several years ago. I was so impressed with how easy it was and how nice the products were. They've still look great after several years!

Date of experience: December 23, 2021
Michigan
1 review
0 helpful votes
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Blinds
December 23, 2021

The shopping process so far has been great
Easy to hang everything fit great. The color was great. Glad I picked the dual window ones.

Date of experience: December 23, 2021