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Berrylook

1.5

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Berrylook Reviews Summary

The overall reputation of Berrylook is significantly marred by consistent customer dissatisfaction regarding product quality and customer service. Customers frequently report receiving items that do not match their orders, often citing poor construction and sizing issues. Delays in shipping and a lack of responsive customer support for returns exacerbate frustrations, with many feeling misled by the company's claims. While a few positive experiences were noted, they are overshadowed by a prevailing sentiment of disappointment and distrust, leading customers to advise others against making purchases from this company.

This summary is generated by AI, based on text from customer reviews

service
107
value
106
shipping
110
returns
96
quality
105

We monitor reviews for authenticity

GB
1 review
0 helpful votes
Follow Mi-Kyeong Y.
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I ordered 2 dresses from this seller paid by paypal no confirmation of my orders but as i paid by paypal I didnt think its scammer yes iv done. This scammer luring you advertising perfect design and pretty garments but received just unwearable and totally rediculous things (even not want to say clothes) On advertising showing attractive style but I was so gobsmacked receiving piece of like. Door mat! I opened my dispute case on paypal finally got respond from this scammer but more shockingly my dispute amount I paid on this seller was £20.04 but showing only £2.00! I'm reclaiming and waiting for getting more response from PayPal they are saying under reviewing seeing the photos of my evidence yes anyone seeing my order will I bet swear. My all neighbours in Bath they lots worse I warned them too Below the attached orange dress I couldnt find it on ad now but you can find on their website how differences it is. On ad the orange dress looks like flowing fabric but this I received is jerge kind doll fabric and design. Awful cant wear and need to b binned after my case ends

Date of experience: October 6, 2021
Alaska
1 review
0 helpful votes
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Do not shop this store
September 18, 2021

They are cheating! Sent wrong clothes, they were not the same what I ordered on the list. Bad material, ship too long.

Date of experience: September 18, 2021
Virginia
1 review
1 helpful vote
Follow Shikha B.
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3rd class.
September 6, 2021

Quality is too cheap. What is worse is their customer service. They claim return is easy but keep making you go round and round to frustrate you to a point you stop trying and are are stuck with cheap stuff you will never use. They send email and strangely when you "reply" the reply comes back to you! It's the most unprofessional service I have ever come across in my life. Never buy from them. Cheap crooks.

Date of experience: September 6, 2021
Georgia
4 reviews
0 helpful votes
Follow Bonnie G.
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I am shocked that this business is able to continue selling product. There is no way to do basic orders, inquiries or returns. I have not experienced such a fraudulent e-commerce experience... ever in fact.
I tried to contact customer service for 20 days about my order but with no reply for 8 days and then no ability to file a return in the system or through email or through the contact form. There is no way to contact them or to manage orders. I want to make sure unsuspecting customers do not also experience what I have and will be notifying as many people

Date of experience: September 3, 2021
New York
1 review
0 helpful votes
Follow Jane D.
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Do not order from this company or from any ad that is on Facebook. Scammers! From China! FBI is investigating as so many complaints!

Date of experience: August 26, 2021
New York
1 review
3 helpful votes
Follow Katherine M.
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STOP
August 26, 2021

Please don't order from berry look. I ordered $200 worth of clothing and they are not like the pictures on the site. They were terrible material and you can tell they had someone make the cloths similar to what we think we're buying. It's so bad! I tried to return them and they don't accept returns. Site is a lie! Please don't give this company your money!

Date of experience: August 26, 2021
Massachusetts
1 review
0 helpful votes
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Don't buy this crap!
August 2, 2021

Items cheaply made, breaks when trying on, company refuses to take the crap back, I have to pay to send back to china. Just throw your money away, you will get more pleasure.

Date of experience: August 1, 2021
California
1 review
1 helpful vote
Follow Baouyen B.
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I wish I could read the reviews before I ordered their products. They are totally scam. Received wrong size, wrong color, nasty products, when requested a return or exchange, they want you to ship to China address though the return address on package was from LA, USA. Don't order from this website.

Date of experience: July 30, 2021
California
1 review
0 helpful votes
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My order
July 27, 2021

I will not rate this site they sent me a piece of garbage dress that wasnt even close to the dress i ordered, i paid $25.81 for a dress they sent me a garbage nasty cheap dress and then say they will refund me 5 dollars. DONT ORDER FROM THIS SITE, YOU WONT GET THE RIGHT ITEMS THEN GET THE RUN AROUND FROM THEM IN EMAILS. Puttiing the garbage dress they sent to me have a pic of one i wanted but it is too big it was a maxi dress mostly black with red flowers down the center. It makes you rate them i gave them a 1 would rather not rate this awful site

Date of experience: July 26, 2021
California
1 review
1 helpful vote
Follow X G.
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Scam website!
July 24, 2021

It is scam website! I have ordered a few things from this website years ago. But Never received anything!

Date of experience: July 23, 2021
California
1 review
0 helpful votes
Follow Marina L.
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These guys are scammers, very poor quality merchandise. Took a few months for items to arrive. Trying to return items which don't look good and getting the run around. It's going to be a struggle to get my money back, if at all possible. Would never order from them again.

Date of experience: July 15, 2021
Canada
1 review
16 helpful votes
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Scammers
July 14, 2021

This company is a real scammer. Don't get fooled by the pictures the have on their website, because what they sell you is absolute garbage. See pictures

+2
Date of experience: July 13, 2021
Uganda
1 review
0 helpful votes
Follow MARGARET N.
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THUGS
July 7, 2021

These pple are a definition of thugs really. THe clothing they advertise on their website look classy and of good quality but in actual sense they send you something so cheap looking that you either have to throw it away. I ordered something that looked like knitwear on their website but it was some cheap nylon when i received it. At one time i received a wrong dress instead of the one i ordered another time the material of things i received was so cheap and thin. I will never ever order anything from these pple no matter how attractive it seems on the website

Date of experience: July 6, 2021
GB
1 review
0 helpful votes
Follow Leila H.
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This site is a joke, the products are soooo crap. You will not receive what you see on the website, far from it. I was soooo upset. Please do not ignore these reviews. Check trust pilot reviews 2. This is a zero star website, I couldn't live it blank, so that's why I put 1star but it deserves zero

Date of experience: July 5, 2021
Alabama
2 reviews
0 helpful votes
Follow Rausilune G.
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I ordered a blouse. It's way too small. Three weeks to arrive. I don't know how they're doing business.

Date of experience: July 4, 2021
Pennsylvania
1 review
0 helpful votes
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Refund Problems
July 3, 2021

I ordered four items from Berrylook. Neither of the clothing items fit. One pair of sandals were not as shown on the website. I have sent them two emails requesting return procedures. I have heard nothing. How does one go about returning items and getting a refund?

Date of experience: July 3, 2021
Texas
2 reviews
0 helpful votes
Follow Tola H.
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Worst dresses
June 28, 2021

This is the worst dresses I've ever seen. I wish I had read people's reviews before I shopped at berrylook. The dresses sent to me looked nothing like what I saw online. I bought over 10 dresses thinking they would look as good as they looked online but these dresses looked nothing like these. I usually wear medium size but I ordered large to be on a safe side. None of the large sizes fit me not to talk of the medium sizes, they were all too small and not even as long as they made them look online. I even gave some of them to my 16 year-old daughter to try them on so I would not have to return them, they were still too small. My daughter weighs about 120 pounds and she's about 5 feet 6 inches, they still were too small to fit her. It's a big waste of money to buy clothing for them. I subscribed to their emails but I'm about unsubscribe, there's no point, the material of the clothes even looks too cheap. I regret buying from them. I wanted to spend about $200 on their website before I decided to spend about $100 to start with. My plan was to buy more if I was happy with the purchase but I was greatly disappointed. Total waste of money and time.

Date of experience: June 27, 2021
Arizona
1 review
0 helpful votes
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Scam Company
June 21, 2021

Clothing sizes are all wrong. Medium is very small, large is extra large, material is inferior and they will not give address for returns. They keep giving me the run around and not information for returns.

Date of experience: June 21, 2021
Canada
1 review
1 helpful vote
Follow Tasha O.
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I ordered a dress for graduation, paid extra for 6-8 business days. 15 business days later its still in processing. No dress, no email, no tracking, not happy. Unsubscribed and will never order from Berrylook again.

Date of experience: June 18, 2021
Arizona
1 review
0 helpful votes
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Horrible, cheap clothing
June 11, 2021

I ordered several blouses. They arrived weeks later. The photos and sizes were not at all accurate. The material was horrible and so cheaply made. I am terribly disappointed.

Date of experience: June 10, 2021

From the business

BerryLook is your global online store that delivers latest fashion apparel for you! We have dresses, tops, bottoms and swimwear for girls and ladies. Thousands of products in different styles are waiting for you!

We value all our customers:

Our professional customer service team is always here to help you. Your satisfaction is our top priority!

Moreover, you can easily get your order anywhere in the world thanks to our worldwide shipping service!

Enjoy your shopping at BerryLook.com.


berrylook.com
Hong Kong, LONDON, United Kingdom
+263
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