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BannerBuzz USA

3.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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BannerBuzz USA Reviews Summary

The company enjoys a strong reputation for delivering high-quality products and a smooth ordering process, with many customers expressing satisfaction with the timely delivery and attentive customer service. Positive feedback highlights the reliability of the product quality and the effectiveness of the design support provided. However, some customers have raised concerns regarding website functionality, issues with order accuracy, and delays in communication during the approval process. Overall, while the company demonstrates a commitment to customer satisfaction, addressing the highlighted concerns could further enhance the customer experience and operational efficiency.

This summary is generated by AI, based on text from customer reviews

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15,820 reviews

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New Jersey
1 review
0 helpful votes
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Shipped no is a problem
June 27, 2022

It was a bit difficult to get started, but once I figured out how to use the site, I think it should be OK.

Date of experience: June 27, 2022
Illinois
1 review
0 helpful votes
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Our first time designing and ordering from Bannerbuzz.com - was easy and good product and price options with priority shipping.

Date of experience: June 21, 2022
California
1 review
0 helpful votes
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Site was easy to navigate and use but the product was thinner than I expected.

Date of experience: June 17, 2022
Illinois
1 review
0 helpful votes
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Great printing, stand a but wonky
June 17, 2022

Very nice chat agent
Product gets stuck coming in and out of base, which is a pan
But the printing is bright and really nice

Date of experience: June 17, 2022
North Dakota
1 review
0 helpful votes
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Happy Customer!
June 17, 2022

Great company and I will continue to work with them in the future! Even though the rest of the world is tough to work with these guys continue to impress me and on time!

Date of experience: June 17, 2022
Colorado
1 review
0 helpful votes
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Fantastic Service!
June 16, 2022

I ordered five maps for tabletop wargaming and they all turned out fantastic!

Date of experience: June 15, 2022
California
1 review
0 helpful votes
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Great Quality. Low Price!
June 15, 2022

I chose this company for their low price and quick turnaround, but set my expectations low for quality since price was so low. I was happily surprised to see how clearly the flags (with a portrait in the middle) turned out.

They were folded and arrived in an envelope, I had to steam them to get the gold lines out, other than that, I loved everything about them.

Date of experience: June 14, 2022
Colorado
1 review
0 helpful votes
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Coffee
June 15, 2022

Good experience so far Designed in adobe CC. If This works like I think it will I'll definitely be back. I also run an advertising business along with swanson coffee.

Date of experience: June 14, 2022
California
1 review
0 helpful votes
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Great, clean work!
June 13, 2022

It's a good deal, they been helpful to do re-work to get best end results

Date of experience: June 13, 2022
Wisconsin
1 review
0 helpful votes
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Great product, plan ahead
June 10, 2022
Updated review

The coupon code does not work, it's advertised on the top of the site but is broken for 20% off first order. The configurator was impossible to use so I had to design my own. If the item comes and is good quality and arrives on time I would bump it to 4 stars, but since I don't know yet?

Update: was just a touch late. Product was very nice. I would do again and adjust expectations above. Coupon codes will probably not work, but they are already cheap.

Date of experience: June 10, 2022

The coupon code does not work, it's advertised on the...
June 17, 2022
Previous review

The coupon code does not work, it's advertised on the top of the site but is broken for 20% off first order. The configurator was impossible to use so I had to design my own. If the item comes and is good quality and arrives on time I would bump it to 4 stars, but since I don't know yet?

Date of experience: May 18, 2022
South Carolina
1 review
0 helpful votes
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Missing Parts
July 8, 2022
Updated review

The banner was great - the Fame had a missing part though and impacted the way the banner loked.
Many thanks

Date of experience: June 8, 2022
Veeni M. — BannerBuzz USA Rep
over a year old

Hi Richard! Thanks for taking time to share your review with us and we are sorry to note your disappointment. However, as checked your order was shipped in two packages at the same time. Regrettably, one of the packages was delayed in transit. Now, they are showing as delivered successfully as per the FedEx. Your patience and understanding so far are greatly appreciated.

If you have any questions or concern, please do not hesitate to reach us via our 24x7 phone or chat helplines. We appreciate your time and business. Thank you for choosing BannerBuzz


Many thanks
May 19, 2022
Previous review

Many thanks

Date of experience: May 19, 2022
Massachusetts
1 review
0 helpful votes
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Great flag at a great price!
June 7, 2022

Very intuitive and easy ordering process. Flag was excellent quality for a very reasonable price. Good communication on delivery status. Only suggestion would be to have them deliver flags rolled in a tube to avoid creases.

Date of experience: June 7, 2022
New York
1 review
0 helpful votes
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Great
June 7, 2022

Great price and quick shipping options. Banner buzz was able to get the image I proved and made it work.

Date of experience: June 7, 2022
Ohio
2 reviews
0 helpful votes
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Easy to Order
July 7, 2022
Updated review

Ordering was easy but I was disappointed in quality. Ordered banners before and they were much thicker. Had to place boarding behind it, couldn't see this hanging well from a rod iron fence like my other 3. Photo came out as good as group photo could mostly issue with material thickness

Date of experience: June 7, 2022
Veeni M. — BannerBuzz USA Rep
over a year old

Hi Arlene! We are sorry to note your disappointment. However, as checked you have ordered for Custom Vinyl Banners which consist the regular weight of 11oz with no grommets. Hence the same was deliver to you.

Please be informed that default weight for custom vinyl banners is available in 11oz and it can be ordered for upgraded material thickness with 16oz weight, depends on customers requirements. For more information, please visit the product page on our website.

Banners made of 16 oz vinyl utilize a heavier amount of vinyl. This makes banners more durable while adding life to the display. We recommend this option for outdoor custom banners.

If you have any further questions or concern, please do not hesitate to reach us via our 24x7 phone or chat helplines.


If I can do this anyone can..
May 18, 2022
Previous review

If I can do this anyone can. Lol

Date of experience: May 18, 2022
California
1 review
0 helpful votes
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Great Cards
June 6, 2022

Very nice toolbox for editing your card. Thanks for all the options.

Date of experience: June 5, 2022
New Mexico
1 review
0 helpful votes
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Expected more.
June 3, 2022

Very hard communicating back & forth. Never actually got to talk to a design person.

Date of experience: June 3, 2022
Missouri
1 review
0 helpful votes
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Show worthy
June 2, 2022

Very helpful and quick turnaround. Needed a custom tablecloth for a truck show. Tablecloth came out beautiful.

Date of experience: June 2, 2022
Ohio
1 review
0 helpful votes
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Pleased!
June 1, 2022

I just placed my first order for our business event yard signs and it was extremely simple. I uploaded my own design, which was easy. Prices are not bad and the signs will be here right before the event. So far so good!

Date of experience: June 1, 2022
Nevada
1 review
0 helpful votes
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I could not figure out how to easily change to a landscape rather than portrait layout.

Date of experience: May 30, 2022
New Jersey
1 review
0 helpful votes
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Excellent experience
May 30, 2022

Great communication. Quality product. Fast shipping and good price. Ordered another banner for a different purpose already.

Date of experience: May 29, 2022