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BannerBuzz USAReviews 1,924

3.7

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BannerBuzz USA Reviews Summary

The company enjoys a strong reputation for delivering high-quality products and a smooth ordering process, with many customers expressing satisfaction with the timely delivery and attentive customer service. Positive feedback highlights the reliability of the product quality and the effectiveness of the design support provided. However, some customers have raised concerns regarding website functionality, issues with order accuracy, and delays in communication during the approval process. Overall, while the company demonstrates a commitment to customer satisfaction, addressing the highlighted concerns could further enhance the customer experience and operational efficiency.

This summary is generated by AI, based on text from customer reviews

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New York
1 review
0 helpful votes
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So much better than I expected!
November 13, 2025
Updated review

Entire experience was great - Website was easy to navigate, communication was on point, arrived earlier than original date provided. Great quality of materials and the print of logo/name looks awesome.

Date of experience: November 3, 2025
Veeni M. BannerBuzz USA Rep
4 months ago

Hey Sarah! We're pleased to know that you had a positive experience with us. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!


Super easy to find what i wanted
October 20, 2025
Previous review

Super easy to find what i wanted

Date of experience: October 10, 2025
Ohio
1 review
0 helpful votes
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Wasted time and money
November 12, 2025

I ordered a flag for an event, paid for expedited shipping to ensure I would have it on time. It arrived several days after my event. This ended up being a waste of time and money.

I had reched out to them multiple times in order to try and get help when I saw that the shipping might be an issue. I wanted their help with the shipper (I had tried toconnect the shipper as well without any luck). All I received in return were stock answers without any action to try and resolve the issue.

The flag itself was good quality. It would have worked well for my event. Unfortunately, it was a one time event and having it arrive late did me no good.

Date of experience: November 2, 2025
Veeni M. BannerBuzz USA Rep
4 months ago

Hi David, We’re very sorry the flag arrived after your event. We’ve checked, and your order was delivered within the timeline mentioned under our Priority Shipping guidelines, but we completely understand the timing didn’t work out for your occasion. We truly value your feedback and will use it to improve our service moving forward. Feel free to connect with us for further assistance.

Texas
1 review
0 helpful votes
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Great, exactly what I dreamed my posters would be of a Special Moment with My Deceased Spouse & I only had a very few pictures ever taken so I made this for My Personal Memory, He would have been so proud of them also if He was still here, It is so Important to me & so Valuable in My Heart, Thank You, Banner Buzz, with all My Heart, you made my dreams come true to forever see, to feel always close to My Loving Spouse!

Date of experience: August 28, 2025
Veeni M. BannerBuzz USA Rep
4 months ago

Hey BillieJean! We are delighted to hear that you are pleased with our products & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


This is my second order so far it has been a Great...
October 21, 2025
Previous review

This is my second order so far it has been a Great experience, I love your work

Date of experience: October 10, 2025
Arkansas
1 review
0 helpful votes
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Contacted multiple times when banner shipment did not arrive on date provided. Tracking showed the package had not left India on the date we were told it would be received. Was told to wait 24 hours. Waited 24 hours and contacted again after package was then shown to be in Europe. Told to wait another 24 hours. Our tradeshow shipment of display items had left at this point. Called again the following day, told they would investigate and contact me within 2 hours. Never received a call back. A week later I got a follow up email from your team saying they investigated and the package had shown up and they hoped it was ok. No callback. Tradeshow was in a different state than where they were shipped to and obviously unusable at the time of delivery. Terrible communication, banners are useless now and time and money were completely wasted.

Date of experience: October 30, 2025
Veeni M. BannerBuzz USA Rep
4 months ago

Hi Ryan, We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.

California
1 review
0 helpful votes
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Great quality and service!
November 9, 2025

I accidentaly ordered the wrong dimensions (too tall) for the artwork I uploaded and BannerBuzz notified me that the image would be stretched. I explained the error and they immediately switched the product to the correct dimensions and issued me a refund for the difference. The banner looks great and is of excellent quality! They said it might look fuzzy up close due to the image quality of the artwork I uploaded but I got it and it looks fantastic from any distance! Thanks BannerBuzz!

Date of experience: October 30, 2025
Veeni M. BannerBuzz USA Rep
4 months ago

Hey Westin! We are delighted to hear that you are pleased with our products & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New York
1 review
0 helpful votes
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I called so many times and exchanged emails. The issue still isn't resolved. And customer service has just ghosted me now - they stopped responding even though I've called and emailed. This was really a nightmare. Would never use again.

Date of experience: October 30, 2025
Veeni M. BannerBuzz USA Rep
4 months ago

Hi Chris, We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.

Illinois
1 review
0 helpful votes
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Godspeed service and quality!
November 9, 2025

Ordered on a Friday delivered on a Tuesday. It was perfect and beautifully made!
Better than I imagined it would be including the service, price, and quality!
Definitely will purchase any other products I decide to get. Made my show a success with my runner!
Thank you!

Date of experience: October 29, 2025
Veeni M. BannerBuzz USA Rep
4 months ago

Hey Lynnette! We are delighted to hear that you are pleased with our product, service and pricing. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Political Banners
November 8, 2025

I ordered several protest banners and some yard signs for No Kings Day and the upcoming elections. I actually didn't order them soon enough for the October 18 protest march, but I currently rotate them to show in my home windows and in the front yard. I will use them during future protests. They are well made, look great, and nice quality. BannerBuzz had a lot of different messages to choose from and a variety of sizes. I will go to them again if I need a banner.

Date of experience: October 29, 2025
Veeni M. BannerBuzz USA Rep
4 months ago

Hey Karen! We are delighted to hear that you are pleased with our products. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Georgia
1 review
0 helpful votes
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We ran into a few problems when it came to communicating effectively with the design team for one of our projects. It resulted in a misprint that was unusable. However, the team at BannerBuzz immediately corrected the format and reproduced our order with care and perfection. This is our 3rd order with BannerBuzz and we will be return customers. Thanks to their responsiveness and favorable resolution to our problem, we are happy to continue to do business with this company and their team.

Date of experience: October 29, 2025
Veeni M. BannerBuzz USA Rep
4 months ago

Hi Erin, We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.

Missouri
1 review
0 helpful votes
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Will for sure be using again!
November 8, 2025
Updated review

Great experience. Easy to use website, clear pricing, easy design. Got back with me extremely fast to fix an issue they had with my sizing. Shipped fast, received fast. Then the quality was great! Will for sure be using this company again!

Date of experience: October 10, 2025
Veeni M. BannerBuzz USA Rep
4 months ago

Hey Margie! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


Website is quick and easy to navigate, prices, products,...
October 19, 2025
Previous review

Website is quick and easy to navigate, prices, products, and shipping all clear cut. Looking forward to getting them!

Date of experience: October 9, 2025
Ohio
1 review
0 helpful votes
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I ordered with a week to ship. We had an issue with the layout of the folded flyer. I should have canceled and just ordered again. We fixed the issue (which took too long), then shipped with flyers estimated to arrive Thursday. For some reason they changed the estimated arrival date to Friday (not great, but fine as I didnt need them until Saturday). The flyers did not arrive until monday and I missed my deadline. Great quality, good price, Very frusterating experience and ultimatley a waste as I missed my event.

Date of experience: October 17, 2025
Veeni M. BannerBuzz USA Rep
4 months ago

Hi Amanda, We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.

Massachusetts
1 review
0 helpful votes
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It obviously bent in shipping but it created a crinkle down the entire banner and the client was disappointed. The shipping tube should be better reinforced.

Date of experience: October 29, 2025
Veeni M. BannerBuzz USA Rep
4 months ago

Hi Raylene, We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.

Texas
1 review
0 helpful votes
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Exceptional customer care.
November 8, 2025
Updated review

Top-of-the-line product and customer support. This is a reliable business partner for your advertising needs. My customer service experiences were immediate and handled personally. Very professional.

Date of experience: October 28, 2025
Veeni M. BannerBuzz USA Rep
4 months ago

Hey Kevin! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


A very user-friendly experience
October 18, 2025
Previous review

A very user-friendly experience. This is my second order and am very pleased with the quality and price.

Date of experience: October 8, 2025
Illinois
1 review
0 helpful votes
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They could not make the decal
November 8, 2025

Despite it being no problem for another vendor, despite multiple discussions, they were unable to make it. And the interaction, while prompt and courteous, was frustrating.

Date of experience: October 28, 2025
Veeni M. BannerBuzz USA Rep
4 months ago

Hi Daniel, We truly appreciate your feedback and are sorry to hear about your experience. While our team strives to accommodate every custom request, certain design or production limitations can occasionally restrict what we’re able to create. That said, we’re glad to know our team remained prompt and courteous throughout, and we’ll certainly use your feedback to further improve our communication and flexibility in such situations.

North Carolina
1 review
0 helpful votes
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Table Top Banner
November 7, 2025

The service was excellent, very communicative and responsive. The quality of the product was great, visuals are exactly as intended and the delivery was efficient Will definitely use BannerBuzz again for graphic services.

Date of experience: October 28, 2025
Veeni M. BannerBuzz USA Rep
4 months ago

Hey Susan! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Kansas
1 review
0 helpful votes
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Systems error
November 7, 2025

I tried placing an order and the web site glitched. I placed a different order that went through. I was charged for the glitch order and my correct order. Banner buzz did not help refund my credit card for the glitch order. I had to dispute the charge via my bank.

Date of experience: October 28, 2025
Veeni M. BannerBuzz USA Rep
4 months ago

Hi Patrick, We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.

Virginia
1 review
0 helpful votes
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BannerBuzz is my "GO TO SOURCE"
November 7, 2025
Updated review

Each year I order a step-n-repeat banner for an awards gala and BannerBuzz is my GO TO SOURCE! I upload my graphic... their team tweaks it to make it perfect and viola, a week later I have a perfect banner!

Date of experience: October 28, 2025
Veeni M. BannerBuzz USA Rep
4 months ago

Hey Angela! We are delighted to hear that you are pleased with our products & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


Super easy!
October 17, 2025
Previous review

Super easy!

Date of experience: October 7, 2025
Iowa
1 review
0 helpful votes
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Bait and Switch
November 7, 2025

I ordered the carpet but received nothing. But you took my money. I received no product. I just want the carpet. Or my money back

Date of experience: October 28, 2025
Veeni M. BannerBuzz USA Rep
4 months ago

Hi Dwight, We are sorry for any inconvenience. As per our records, we can see that you wish to proceed with the order further and we have communicated with relevant team to ship it out as soon as possible. Your feedback is valuable and we will consider it to improve our services. Feel free to connect with us in case of any concerns or queries.

Florida
1 review
0 helpful votes
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Still waiting for the flags to arrive. It's difficult, nearly impossible, to fix errors in the mailing address through FedEx. Customer Service attempted to help but the issue has gone unresolved.

Date of experience: October 27, 2025
Veeni M. BannerBuzz USA Rep
4 months ago

Hi Sylvester, We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.

Texas
1 review
0 helpful votes
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We ordered business cards, polos, and the table cover all from different companies. The table cloth arrived first by several days. It came so quickly, I assumed it was something my wife had ordered.

Date of experience: October 27, 2025
Veeni M. BannerBuzz USA Rep
4 months ago

Hey Justin! We are delighted to hear that you are pleased with our products & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!