BannerBuzz USAReviews 1,924

I started working with BannerBuzz in mid-September and had ordered two banners to be printed - one to be sent to Barcelona and one to Macclesfield, UK. The banners were both sent to the Macclesfield address not once, but twice. The exchanges with customer services continued through all of October and into early November, only to have the issue unresolved and my order for the Barcelona banner refunded. I will never do business with your company again.

Ordered this backdrop for the second year in a row. One of two boxes arrived on time, the other was delayed and I had to call customer service to obtain tracking info for it. Assembly of the product was even more difficult than before, due to poor construction of the clips holding the segments together. Ultimately, we got it put together and it does look great. As was the case last year, we will have to discard it after use since it cannot be disassembled. Probably will look for a different solution next year.

We've used your service for several event opportunities and has always been a smashing success! Thank you all for your great work.

From approving the proofs to shipping the flags quickly and efficiently, BannerBuzz did not disappoint. We look forward to working with them again on future projects. Thank you military members, for your service.

I placed an order with the upgraded option to have it before our opening day event and the day before they sent me ANOTHER "approval" email which I had already done the same day I placed my order. Which is odd anyway since I selected not to have the approval option since it could "delay" production. Either way, I did both. After confirming the second time I received an email stating this would change my arrival date which was beyond my event date. At this point I requested a refund and to cancel my order. This was an unpleasant experience. When I received my refund it was for $25. I paid $240. So, anyhoo… just here to say give your project plenty of time for production and dont upgrade for expedited arrival.

It was a positive experience with lots of help from customer service and the designers. The only draw back was some of the people I talked to they were hard to understand, but it worked out in the end :D

They were unable to get the exact color that was provided and expected me to input information into photoshop to give them the correct color. This should be something capable on their end not mine as a customer.

It is my fault. I mis-understood the die-cut part. I just wanted a rectangle magnetic sign, not one cut around the words. The email from the company was confusing, I don't view "proofs" like this normally, and I should have asked a question instead of assuming it would be exactly what I sent - which was a rectangle. My fault but still stinks that I am out the money and will not be using the signs. My advice to anyone else is to ask more questions and don't assume anything. Again, the product is fine, just not what I wanted.

Ordered a window shade... expected delivery weeks ago... I have turned in a request to find it... was given a 24 to 48 hour response... waited... days past that requested again waiting for response. Frustrated as it was supposed to be here for our rand opening of our new buisness. So far nothing... and we've been open now for over a month.

What was beautiful? The banner and the stand. What was not beautiful, the premium bag that was an upcharge broke the very use. The ordering process also implied a stand was coming with the banners, but I had to order that after I realized it wasnt coming.

I was skeptical... they made it look great when I designed the sign online. But I'm a believer now! The entire process was flawless from start to finish. The sign was exactly as shown. They sent a proof for me to approve, then built the sign in less than a week. I was terrified that it would arrive broken but the packaging was reinforced with angle iron and well padded. Shipping was fast for such a large item (127 inches × 18 inches). I contacted customer service at the beginning of the process and they were friendly, knowledgeable and addressed my concerns immediately. I am completely satisfied with my purchase and enthusiastically recommend this company.

I was really happy with the outcome. The design team reached out to make sure my product was accurate.

The colors are vibrant, and the process was smooth.

The banners I ordered look great! Bannerbuzz was able to redesign the supplied artwork in a very timely manner at no extra charge. The turnaround time for production and shipping was very swift. Excellent communication throughout the process. I will definitely order from Bannerbuzz again!

Horrible experience with this company. I ordered 8.5X11 acrylic sign holders for our company's promotional event and they shipped 11X8.5 acrylic sign holders. So our signs would have been sideways. So we just stuck our signs in between the two acrylic plates and leaned them up against stuff which looked stupid. I double checked back at home that I indeed ordered 8.5X11 (WxH) and I had. I asked for a refund from the company and they said I would need to explain why I waited more than 3 days to let them know and I would need line each one up with a measuring tape and take a picture. This is ridiculous. I will never buy from them again or suggest anyone else do so.

The process of communicating with customer service and designers was quite challenging. I had six phone calls with the company before finally getting approval for the proof. While the banner turned out nicely, I would prefer not to go through such a lengthy process for future projects.

Even though I was concerned about some negative reviews on the site, I had a previous good experience with the company and chose to use them again, Once again i was very satified with my newest banner and will use them again

I ordered a step and repeat banner for an event and paid expedited shipping so that the order would arrived in advance. The order arrived after the event, 5 days after it was due, as so was useless. I have asked three times to be reimbursed for the step and repeat but have not been as of yet. Very disappointed.

Easy ordering process and very fast production/shipping. Have ordered from this company several times and have always been very satisfied with the purchases. Thank you BannerBuzz!