Auto Anything

Ordered a grille guard & shipping, ordered online & it came damaged & we thought we would keep it but the on top of that it's not even the right one. Have spent hours on the phone & they keep saying we ordered the wrong one. No we did not, I can not help it if the part number is wrong on their site. I want my refund of $688.10

Ordered a bedcover from Auto Anything and am extremely satisfied. Quality product and the price was lower than anyplace else I looked. There was a broken adjuster knob on delivery and I contacted support. I had the replacement part in three days. Would definitely order from AutoAnything again.

I ordered two portable air compressors to fit under the rear seat of my two 4x4 vehicles. When the compressors finally arrived, I realized that they were way larger than I realized, when purchased. I called to try and exchange the compressors or to get a refund, and Auto Anything customer service was very hard to reach, and once I did reach someone, they told me that they don't do refunds, and if I wanted to exchange the purchased items, I would be subject to a 20% restocking fee. Don'e use this company for anything! If you have any problems, you will be stuck with the product, with no help from them.

If you order from here, understand that even if you are exchanging the product, they will classify it as a return. If you see "no returns" anywhere in the product details (look on all six tabs), the multiple very prominent "FREE, NO HASSLE EXCHANGES" means nothing. This lesson cost me 100 bucks, don't let it cost you anything. I ordered floor mats, came in a color not close to the dinky sample color, and Auto Anything will not exchange them for a darker color. Never used, not installed.

They claim to price match but when it comes to price matching they say they have the right to say no, wtf, price match or do not advertise that you do.
Excuse they used was " that is just $2 above our cost"
False advertising!

I ordered a custom-fit dash mat. When it came it was badly miscut and did not fit the dash. The cutouts did not line up. They are giving me a hard time on the return, they want me to pay the return postage or some restocking fee. What are they going to try and send it to the next poor sap that orders one for a 2020 4 Runner? I just want a full refund and if they want the worthless dash mat back I will put the prepaid return label on the box and send it to them.

Called to get a refund on wrong merchandise sent. They would not give me a refund for the shipping and the foreign customer service rep argues and told me it was shipped overnight and it actually arrived 4 days later and then he disconnected the chat. I had tried calling the customer service number 3 days in a row and it keeps saying they are closed. The customer service reps name was shanen.

I ordered Covercraft Premier Floor Mats in Smoke for my Toyota Prius and they arrived in a timely manner however the color is a grey with a green tint. I immediately contact AutoAnything customer service and sent a picture of the floor mats. They contact the manufacture who replied they did not offer green floor mats, so I did receive the correct part. No mention of the color difference. I since have corresponded multiple times the AutoAnyrthings Horrible customer server who continue to ignore the color difference and insist they sent me the correct item! You can see from the pictures attached the items are not even close in color. The picture on the left is the floor mats I received and the picture on the right is the picture from AutoAnything's site showing the floor mat color you should receive. Unfortunately they are not even close. Their resolution is a 20% restocking fee and a $14 shipping fee, reduced from my original form of payment.

Whatever you do DON'T believe. "Free, no-hassle exchanges, Risk-free. Guaranteed perfect fit" They should be charged with False advertising! Buyer Beware!

3-1-2022 Don't Order Anything from this place. I wish I read the reviews before I ordered. I ordered Step rail for a 2022 Toyota Tundra 450.00. Like many other people here they sent the wrong item. You can't reach anyone by phone. They say you can return by you can't reach anyone by email only. Most of response are automatically robot response. I'm stuck with the wrong item that I opened cause I didn't know it was wrong until I opened the item. When you place a order they have tons of real people to talk to. Don't order here or be very careful if your getting a expensive item from them.

I will never Buy anything from you again, you sold me the wrong parts for my truck, I had your employee, via Chat, recommend this part for my truck, he actually told me my inquiry was for the wrong parts and said the one he recommended {ordered) was correct. It is your fault I paid for the wrong parts, you are to blame for the miss-order. I will spread the word that you are not to be trusted and buyer beware.

I ordered a steering wheel cover from them. It was delivered sooner than expected. It was very nice and fit well.

Scammers! Cannot price match & do not have the lowest prices. No wording that says they hold the right to refuse price matching! Scumbags! Do not buy from here &! They do not have inventory!

Well, where do i start. I ordered a tonneau cover on jan 6. Was not told until i sat on chat with some on Jan 12 that it would not be shipped until jan 13. Then, get an email stating manufacturer is out and will not ship until jan 22. Got on chat with the manufacturer and low and behold, they have 77 ready to ship. When i asked them why they are telling me the manufacturer is out they have 77, imagine that, shipped the next day. Finally got it on Jan 20, went to install and noticed a bracket is broke. Oh boy, here we go again. Once again, got on chat, told them what was wrong, ALSO sent pictures, said they would forward them to the manufacturer and would let me know. Fast forward to Jan25, Once again, GOT ON CHAT, only to be told they were still waiting for the manufacturer. Then as i got more frustrated, oh they sent us a RMA we just havent got it to you yet. WHY? Then they proceed to tell me that i am going to have to e get the RMA from them, send it back so they can send it to the manufacturer, then they will look at it and tell me if i get a new one. What kind of crap is this? Also, the lady i was on chat with, ended the chat without giving me the RMA info and still has not sent it to me. WAHT A JOKE! Now i see why they wont take phone calls like the others have said.
So let me get this straight, I paid you 300 bucks on jan 6, took 2 weeks to get it even though the manufacturer had them in stock, now you want me to go 2-3 weeks or more waiting to see if they ok it, but mean while im out 300 so i cannot even get another ordered from somewhere else? That to me is theft and totally rediculous. If it came defective right out of the box, Well within the 30 days it says on there website for hassle free exchange, there should be anew one sent and this one sent back after. Every where i have dealt with on my own or at work would trade it no problems. Wish i would have paid a little mor thru a company i know would have taken care of it. Wish i would have seen this site before ordering thru them.

I called AutoAnything, com and spoke with a representative, gave him the vehicle information for a custom fit 3D Maxpider Kanu Cargo Liner and he placed the item in my cart. I purchased the liner and it was delivered before Christmas and given as a gift. When my daughter put it in the trunk, it did not fit. I've been trying for three weeks to return it, they told me cause it's been more than 30 days they will not do a return. They also will not do an exchange because they now say the manufacturer does not make a mat that fits the car. I can not get in touch with a supervisor, they have transferred me to a "supervisor" but the girl finally admitted she was not a supervisor. They have no phone number to speak with somebody and lengthy "chat" is the only way to communicate. I have been told a supervisor will contact me in 24-48 hrs on 4 separate occasions and it hasn't happened. AutoAnything made the mistake and now refuses to speak with me or give me a refund. Learn from this and all the other reviews. One representative told me that they recommend that I sell it on Ebay. At one point hey requested pictures of it not fitting, I provide them and on one of the "chat" conversations I was told that they will not accept a return cause it shows "possible fatigue" from being placed in the trunk that it doesn't fit. Their reason for no return keeps changing. HORRIBLE HORRIBLE HORRIBLE.

Order placed on 11/27/21. Estimated delivery date 1/10/22 to 1/13/22. Revised ship date notification received on 1/7/22 pushing ship date to 1/26/22. Received another revised ship date 1/24/22 pushing the ship date back to 2/3/22. I told them to cancel my order. They informed me that they would send the request to the vendor. They said this request is not a guarantee that the order would be cancelled. I clarified that my cancellation was not a request and that I am to be refunded immediately. To be clear, I ordered a tailgate insert for an F250. This is not a complex part or request. Given my experience, and other's comments on this company, I'll never order from these folks again. Life is too short.

This company does not stand by their products! They do not work with you
They keep 20% restocking fee which is ridiculous. Their products are cheap!

Like most other reviews on here and other websites. This company sucks in every way possible. With so many really bad reviews, mostly shipping problems. It becomes clear they don't stock much. Just a poorly managed middle man. Ordered seat covers 12/18/21. New delivery date 1/18/22 who knows. Best way to put them out of business contact suppliers and let them know how their name is being dragged through the mud by these people. I guess if I had so many complaints I would turn off the phone to.

Purchased Fifth hitch from them at recommendation of their parts specialist was told if it did not fit or work return would not be a problem. Got the product and then found out it would not fit in my truck. Was then told after i contacted they did not accept returns on this item. Had to threaten to sue in small claims and they finally took the return but my fees were almost 1/3 of the cost of the item a little over $400. Do not use these people they lie and will do anything to to sell a product.

It must not bother this company that they have an overall 1 star rating. I should have read reviews first. I ordered a rotor & brake kit for a 2018 Rav4.2 front rotors 2 back rotors & brake pads. When I recieved them all 4 rotors were the same size. The vehicle has different size rotors for the front & back. The rotors fit the front but did not fit the back. I had to buy the back rotors locally to get the job done. You can't call the company you have to "Live Chat" which is horrendous. So I chatted with "Jay" & explained the situation & he told me to send pics of old & new rotors (Which I did) 2 weeks & no reply.
So I chatted with "Rochelle" & again explained the situation & she seen where"Jay" previously did indeed ask for photos. She said I would receive an email within 24 hours addressing the situation well it's been 48 hours & yes no email. This company is a joke look elsewhere & stay away.