Auto Anything

The return policy and the things you ordered they never stand behind anything the company sells to you and won't you order the right parts I ordered a dull exuset kit for my ford f150 and it sounds like a Honda the original muffler system sounded better not happy at all with the company at all

Tried to return an Item I accidently purchased 2 of the same products but meant to purchase 1. Online I selected one but somehow 2 ended up in the cart and when I checked out it was too late when I noticed 2 where billed. When I tried to return one of the 2 items online the person that I chatted with (Jestine B from Customer service) refused to waive the restocking fee and they also charge a return processing fee for an Item that actual only cost $20 and is in its original packaging. She was Extremely unwilling to help and very condescending. Offered no empathy and felt like I was chatting with a robot. First- and last-time customer. I'm a contractor with commercial vehicles and would have been a great customer for a company like AutoAnything. Beware of the return policy because that's what they hit you with when you ask them to waive the fees.

Received a part that didn't match what I ordered. After about 10 emails over about 3 weeks, they decided to refund my money, minus 20% re-stock fee, and charging me for the return label. I finally contacted my credit card company to dispute the charge. That resolved the problem. It seemed like all I got was a run-around trying to get it resolved. Poor customer service. Will never do business with them again.

The name should be Never Buy Anything! My husband ordered some "custom fit" seat covers for my car. They did not fit. We were told to make pictures, several times, so it could be assessed by Auto Anything and the manufacturer. They do not offer any customer service. As a matter of fact there is no regard for the customer. What happened to. "Oh, we're sorry they didn't fit" or, "We are sorry,
We will gladly refund your money". NO, we can return the faulty seat covers, which also had a tear in the material upon opening the package! We are being penalized for something that is not our fault. After numerous phone calls, with a different customer service agent every time, we got the same song and dance. To add insult to injury, we are being charged a 20% restock fee. It is costing us over $65.00 for the restocking fee and I feel certain other "fees". Save yourself a lot of aggravation and frustration and DO NOT DO BUSINESS with Auto Anything. My husband has been a loyal customer for years - he will not be in the future!

I purchased a Broadfeet Bull Bar from AutoAnything.com in 2017. The product was sold with a lifetime warranty. In 2022, one of the brackets completely cracked at the 90 degree bend. I called customer service in to ask about a replacement. Customer service told me to call the Broadfeet manufacturer directly. The Broadfeet manufacturer told me it is AutoAnything's responsibility and to call AutoAnything. I have called AutoAnything.com approximately 15 times but customer service repeatedly suggests I call the manufacturer. Neither of these companies will help. I have asked to speak with a manager at AutoAnything.com but no response. Finally, I have offered to pay for the part and still I cannot get any help replacing the item. I have been a steady customer at AutoAnything.com for a number of years. The one time I need them to honor what they sell, there's no willingness to help. -AutoAnything still carries the item on their site with the lifetime warranty!

This company claims to have the "lowest prices guaranteed." I found way lower prices of everything I purchased and in stock on Amazon. Now, everyone knows Amazon is a major competitor and a legit website. This company used the excuse, "Amazon is a member based website, and therefore we will not honor their lower prices." Absolutely hilarious if you ask me. I am not a prime member and have never signed up as a member for Amazon. I simply place orders from their website like I do yours. This company is a joke. I urge anyone wanting to order from them to price compare on Amazon. The prices are drastically lower on Amazon. The autoanything "price match guarantee" is not worth the paper it is written on.

This company is an absolute joke. I called them to place an order on an item and I specifically asked to contact the manufacturer and make sure that the inventory is on hand and that they can send it out to me immediately. After being put on hold I was told to be reassured that the order was placed and the item would be shipped out at a certain date once that certain date passed I reached out again and was told some fake story about the manufacturer and never receiving my order and that they are working on it to get it to me as soon as possible the following day I receive an email stating that the manufacturer is sold out of this item and there is no inventory and now my shipping date is pushed out another month. Upon contacting the manufacturer directly turns out this was all some bogus lie but they made up and instead of being upfront with me and just canceling my order they chose to hold on to my money and make up stuff and blame manufacturers for the delay and lack of inventory even though that was not the case. I would never deal with this company every single person on staff makes up something to make you feel reassured but I guarantee you nothing will be done. First hand experience this is not the place you want to buy anything from. This is a screenshot of the email that they sent to me 3 weeks after my order was placed blaming the manufacturer yet this was all fabricated...

I purchased a seat cover from AutoAnything.com. I spent close to $300 for it. It is very cheaply made and we have lint everywhere so we decided not to install it and send it back. If I had seen this in person, I would not have purchased it. Description on website sounded exactly like what I want - actual product is inferior. When I contacted Autoanything.com about a return they want to charge me over $50 (20% restocking fee) plus $14.95 return label fee. I am fine paying for shipping to return this junk but I find it absolutely ridiculous that I have to pay 20% restocking fee for something that is defective. I still need a seat cover but will certainly never buy anything again from Autoanything.com. I attached photo of the LIE that they 'Offer quick, easy returns and exchanges for Hassle-free online shopping". WRONG!

Gave one star b/c they don't have a zero star. RIP OFF! Returns are ridiculous. Horrible to work with. Run away fast before you get burned!

Bought Husky floormats for a Ford Maverick Hybrid and received floormats for 2.0 ecoboost model.
The site states " fits all models" but the floor is different on a hybrid.
As of 7/28/22 Husky does not even offer mats for the hybrid.
It has been three days of dead end communication with varying responses but still no return shipping approval. The most recent response states that they have to send the information to the manufacturer.
Certainly not hassle free returns as the website claims. I hope that this ends different than it looks like it will.

Ordered seat covers, what a joke, try to figure out what goes where, big 1 for back seat tore at the seam, wouldnt replace. Wanted me to send it back and they would repair it, lmao. Cheesy clips on them, velcrow had all kin ds of fibers on it, made next to impossible to get the sides to stick together. Bug shield has no directions or hardware in box, doesnt seem like going to fit right, window visors, cheaply made, stick on, wonder how long thats going to hold, dont seem like going to very long. Spent 450 bucks, bunch of junk, no custermer service, total BS. Will not buy another thing from them

I ordered a pair of nerf bars and the driver's side nerf bar was damaged; keep in mind the box they came in was not damaged at all. They continued to go back and forth with the manufacture so I truly only had maybe a 10-day return policy because it would be 2-3 days at times that I was not contacted at all. They insisted on me sending them the SAME pictures they already had but they kept whining about the pictures not being clear, etc., etc. Save your money and only do business with a reputable company, not a company of bozos!

I would give -5 stars all day to this terrible company. Typical of the internet age, they already have your money so nothing else matters. They do not honor the prices or terms on the website, even if you call to confirm. Again they already have your money so... No need to go into detail about how i was ripped off on my order by blaming a truly reputable parts company (Belltech) I have used many times over 20+ years. My order # is *******. They already have my money, don't expect to hear back.

This place is on something they pass on the restock fee to the customers because they get charged what a load of sh#$ just get tour part off of Amazon and avoid the bs from this place I will never buy anything else from auto anything

I ordered a set of seat covers and did not like the material and wanted to return them. Their web site says free no hassle returns WRONG! They wanted $30 dollars to return them, so about 40% of item. BUYER BEWARE!

I ordered an SUV air mattress and set the shipping address to my home in Washington state. I was just notified today that it was delivered to an address (it doesn't say the street address) to a town in NY. I rechecked the shipping address on my order and it's mine. The cost hit my checking account when I ordered it 3 days ago. I tried to reach out to the company today but they are closed for the weekend. I'll reach out on Monday and if I get no satisfaction, I'll do a charge back.

Purchased a Covercraft Car cover which is defective & wanted to pay the difference to upgraded cover. Called Covercraft & they said I had to deal with Auto Anything. Auto Anything will not allow me to pay for upgrade & said I was stuck with a defective cover that does not shed water & scuffs my paint. With many options for online parts do yourself a favor & STAY AWAY from Auto Anything as their customer service will hang you out to dry. You have been warned!

Researching a particular brand of floor mats, AutoAnything came up as one of the online retailers for that brand. Offering a 10% discount on the first order, thought it would be an easy, hassle-free, and cost effective option to simply get front/rear mats (Amazon did not offer that particular mat for my vehicle).

My transaction was the most difficult, frustrating, and trouble-packed online purchase I have made EVER! The front mats were fine and the fit was taylor made however the rear set did not buckle down and did not fit as needed. I decided to initiate the return process via email; after 13 separate emails back/forth, I was finally able to get return instructions/authorization. To my surprise, the return was near half the cost of the mat themselves. The return process was almost deemed as being intentional to exhaust and frustrate where a buyer would simply give up on the return, ultimately making it easier to keep an unwanted item.

My NEGATIVE review is more of the slow customer service, poor return policy and the hidden return fees/charges. Keep in mind, 4 of the emails revolved around them asking me if the mats were in the original packaging, unused, and resalable. Yes to all three however they are still charging almost half of the mats to return. What an awful policy and customer service! My guess is that they are preying on the new customers and maximizing their profit knowing that most customers will have a one-time purchase from them. They are not in the business for repeat customers, clearly I will NEVER buy anything from them again!

I cannot stress enough for anyone from buying from Auto Anything!

I had to call five times to get my money back after they received it. The worst business ever! Stay away!