Auto Anything

I have two items both the same thing. The first one was not a tuner so I arranged to return it and buy a Diablo Tuner. Not only did I receive the Diablo Tuner, I also received another Pulsar LT. I was supposed to get a return label, but instead got charged for another part I didn't even want. I would of gave no stars but unfortunately I could not. I always had good luck purchasing from their website until I had to finally return something. I will be contacting the BBB if I do not receive them by March 24,2023. If you buy something from them make sure it is right, or you will play hell getting it back. So dissappointed!

I foolishly ordered from this company before I checked reviews. Right off the bat, it seemed fishy. I was told there was going to be an unexpected delay "because of their manufacturer." They strung me along for 3 weeks claiming it was "in process" with the manufacturer. Finally I called the manufacturer (Race Ramps) while I was on chat with Auto Anything scammer Rochelle. At first, I didn't tell scammer Rochelle I was on the line with the manufacturer. She gave me a PO number that she said would be in the manufacturer's system along with my name and shipping information. As expected the manufacturer did not have any record of the order or any record of my name. I told scammer Rochelle I was on the line with the manufacturer and they didn't have any record of this order number and they didn't have my name in their system. I asked scammer Rochelle who she communicated with at Race Ramps about my order and she of course said she "couldn't share" that information. Of course Auto Anything ran my credit card 3 weeks earlier so now I'm having to dispute the transaction with my credit card company. $300 down the drain with these scammers because I didn't check the reviews! Read the reviews, you will see the same experiences over and over. It's a scam!

Loved my money, has fought me to refund my money for a wheel they had returned to their warehouse by FedEx! Had to file complaint through Amazon. They were told by amazon to cancel the order 1 whole business day before shipping! Horrible company!

This place is a joke. They are quick to take the $ but they make it very difficult to get a refund and blame it on the distributors which is a lie. They put you on hold hoping you will hang up after being on hold for over an hour.
I'll never ever order anythign from here ever again!

Lousy, TX based Auto Anything website is enticing with decent selection of seat covers & pricing, however it's all downhill after that. As a first time customer, I paid nearly $500 for seat covers & expedited shipping. The expedited shipping date came & went, zero delivery or updates. A week later I received an email stating item Out-Of-Stock with a new stretched out delivery ETA. I called to cancel the order & the Rep said no problem since his screen showed it hadn't yet been shipped. 3 days later I received a new delivery ETA stating item shipped! It eventually arrived badly damaged and wet so of course I refused the delivery, sent back to sender. I then had the worst time on the phone with the Auto Anything Rep just trying to get a refund. The Rep wanted a picture of the damaged attempted delivery and for me to fill out Refund Request paperwork for an item I never accepted and that shouldn't have been sent anyway after I called,& received cancellation confirmation,...Ughhh! I'm told it's under return / refund request review. I am still awaiting my nearly $500 refund! BTW my card statement used for payment states AA-M4 Acquisition Company not Auto Anything, very shady!

Ordered saddleman seat covers for a Ford Maverick.The plastic piece that connects the straps broke and ordered a replacement then I got covid so by the time I tried to install the covers it was past 30 days.They didn't fit well at all but was told since it was past 30 days they wont do anything.Wont order from them again.

This company sent me the wrong item and then wont take it back. If I could leave less then one star I would

So after receiving no mounting hardware as advertised, the company followed up with the enclosed email pic, now they respond saying basically your out of luck go buy your own hardware... we made a mistake. Typical for this company... stay away

I have purchased thousands of dollars of auto parts from Auto Anything ov er the years.
I ordered a part for my SUV which I ended up selling before the part arrived. Cost of product was $116.
Contacted them to return this brand new unopened part still in their box. They informed me that I would only be getting $70 back on my return. Auto Anything is retaining 40% of the purchase price! No local auto parts stores has this policy! Contacted "Customer Service" and they would rather lose a customer for life than adjust an unfair policy. BTW Auto Anything policy states "Items may be subject to 20% restocking fee...which is misleading. "May be means it could be, not all are subject".
I understand this if its a custom order or if it had been installed...shame on you Auto Anything...I will spend my money elsewhere. I urge anyone reading this to the same!

I was very pleased with both orders I placed. The first were mats for my Alfa. They fit great no issues and I received them in less than one week. My second order was just one week ago and I already received the cargo mat. Great service and they answered my questions about the cargo mat. I am very happy and will order again in the future. JJS

PRODUCT CAME DAMAGED + DELIVERED 4 DAYS LATE. DON'T DO ANY BUSINESS WITH THIS COMPANY. SUBMITTED A CLAIM AND THEY NEVER GOT BACK TO ME. F'ING PURE GARBAGE. I KNOW IT'S NOT THEIR FAULT FOR THE SHIPMENT DAMAGE BUT THEIR CUSTOMER SERVICE/CLAIM IS SUPER SLOW. THEY DO NOT KEEP THEIR WORD WHATSOEVER SO NEVER DO BUSINESS WITH THESE GUYS AGAIN.

Sure, wish I would have read the reviews before ordering from auto anything. Order a set of MoRryde steps I called them to make sure they came with all the hardware needed and the handrail they said yes. Steps show up with no handrail or hardware. Contacted Auto anything they called MoRryde they were told that it was extra for those items. So now they tell me that it will be $92.00 to get what I was told comes with the steps. They still are advertising them with the handrail and with no disclaimer

I don't recommend doing business with auto anything they advertise no hassle free returns which is a lie, they charge shipping and restocking fees which are very high. When you return an item they don't tell you about the shipping and restocking fees they just apply them. Do yourself a favor and do business with a reputable company. I would not recommend this place to a friend or anyone else.

Ordered a set of floor mats that showed in stock. Received notification several days later that the ship date was delayed by 1 month. Once the second ship date came around I received a notice saying sorry, factory discontinued this item. This place is just a fly by night broker. Use Amazon, Walmart, or just some guy on the street with a sign. All would be better options.

DO NOT USE THIS WEBSITE ITS A SCAM. I ordered a lebra bra from them on 12/01 and paid for shipping 5-7 business days. Called after 7 days and they said that the product should arrive by 12/12. Called on 12/12 and they said that they are having issues and the product will be shipped out on 12/20 (almost 2 weeks after the purchase was made) so i asked to cancel the order - which they submitted. Next day I receive an email saying they cant cancel because the product has been shipped out, so i go to the chat bot and ask a rep. And she tells me that the product hasnt been yet shipped out but will be today or tomorrow. - Another lie from them in the email that means saying that they cant cancel. This company is definitely a good look out to sue.

There's bad experiences, and then there's Auto Anything (which is an absolute joke). I'll keep this simple, but if anyone is looking into car parts, I'd suggest anywhere else but here.

I was ordering brake rotors for my vehicle and actually thought I was getting a good deal, but after putting in my payment information and submitting my payment, I was charged a different balance. To me, this is absolutely NOT OKAY, and I thought if they do this to their customers, then they don't deserve to have any business of mine.

Not even five minutes after placing my order I attempted to cancel, and to no surprise, days later I was told they couldn't cancel my order because it had already "shipped." Funny enough, when I checked, it was only a shipping label created, and my item wasn't even shipped yet. I thought, "no big deal, I'll just return it when it arrives," but obviously it's never that easy, at least not with Auto Anything.

Once my item arrived I called their customer service, explained to them the whole situation, and still was told I would have to pay a 20% restocking fee. I told them that's not okay that I have to pay a fee for something that wasn't my fault, and how doing something like that to a customer is very, very wrong. The representative asked for me to send them screenshots (which I had), and were so kind to admit it was a price issue and that they'd make it a 15% restocking fee instead of 20%. Their return policy states that if it was a mistake on their end, which is exactly what happened, restocking fees would be waived. What an absolute joke.

I'm going to attach these same screenshots for people to see (part numbers and quantity will be the same). This is just normal practice for them, as they don't care whatsoever about their customers. Anyone is better off elsewhere.

*UPDATE*
The return has been successfully delivered, and still no refund, so now I have to go back to emailing and figuring things out. Honestly, if you're reading this review, do yourself a favor and stay away. I was told I'd get a full refund, but no refund has been given as of 12/06/22.

I'm not sure where to start considering the experience was horrible from the press of a pay now button.
I ordered seat covers at 9:15 on Friday 11/25, for my husband for Christmas. I ordered them through the website and the total cost was $586 with free shipping. I paid and received a confirmation for the amount of $654! Of course I was not understanding why I was charged almost $70 more than I approved. I then received an email at 9:19 confirming my order and the unapproved amount. I called this company at 9:28 to speak to a representative but all he could do was tell me that the difference was for taxes. He would not refund me the difference. Keep in mind the tax was already included with the $586 total. Due to the fact I was overcharged and not given a reasonable explanation, I asked them to cancel the order. At 9:43 I received an email stating that a cancel request had been sent. At 5:40 I receive an email saying my items have shipped; however, only a label has been made and that was at 4:04. That is 6.5 hours AFTER I requested cancellation. On 11/25 at 10:00pm, I received an email stating my cancellation was put in too late that the items have already shipped. On 11/26 at 12:04, I then received an email stating that my order will be slightly longer to ship due to delays with FedEx. I have called everyday since the order (except Sunday because they are closed) and asked to speak to a supervisor. No one has allowed me to speak to a supervisor. They have also stated that because the items have shipped (even though they have confirmed they haven't, only a label has been created) I will have to wait to receive the items. Once I receive the items, I can call them for a return approval and pay a 20% restocking fee. I believe that this company thinks I will get tired of the run around and once I receive the item, I won't want the hassle to return it. They are sadly mistaken.
I went and placed the order again today the exact same way I did when I ordered. I took a picture to upload but the file was too big. The total came out to $543.49 before taxes and free shipping. It doesn't take a math genius to know that there is not $110.58 in taxes on this amount.
The crappiest thing is now I have to buy my husband something else while my $654 is tied up on an item I cancelled only 15 minutes after placing the order.