Auto Anything

On June 24,2013 I ordered a set of Romik side steps for a 2013 Tundra. I received a last date to ship of July 1. After no ship confirmation I called them, only to be told the item is on back order with a possible release date of July 12th. Upon requesting to cancel the order and creidt my card back the charges I was told the will have to file a request with the provider of the product and see if they will allow this order to be cancelled. WTF, the order wont be released for 10 more days at the earliest and they may not allow the order to be cancelled? This is ridiculous. I won't be ordering from Autoanything again.

I had a very positive experience with AutoAnything. I ordered a front and rear sway bar in two separate orders on a Tuesday and received one sway bar Saturday. However, the other wont be here until Tuesday... so I am not sure why there is such a big difference in delivery time when they were ordered the same day.

I also enjoyed the discount I got on my first purchase! With that being said, the product I bought also qualified for a mail in rebate to the manufacture of the product so I called their customer support to make sure that they products they ship out come in the factory box so I could get the UPC code.

I am very happy/impressed with my purchase so far! If I come across any problems for the 2nd half of my order I will report back.

UPDATE* I ordered the other product a couple weeks after the first and had the same great experience! I didn't have any issues with the mail in rebates either. Satisfied!:)

Sorry to hear about everyone elses negative experience.

Just had the worst customer service experience I've had in awhile. Ordered some nerf bars for my truck from AutoAnything. They sent the wrong ones. Had a nice conversation the other day, and agreed to pay extra to have the right ones sent immediately. Expected them by now. Checked the order status and found they were "awaiting payment." Not good, but what's even worse, when I called, the CSR was very rude. Either learn to deal with your mistakes, or get out of business!

I purchased a light kit from www.autoanything.com which is supplied to them by PlasmaGlow 1325 N. Melba Ct. Gilbert, AZ *******. The light kit carried a 12 month warranty, and after it was purchased and installed (professionally), it lasted just 30 days after installation. The individual LED's started to burn out after the first 30 days. I contacted www.autoanything.com and they did nothing about replacing the defective light kit. They were sent pictures showing the burnt out LED's. They did nothing to issue an "RA", nothing. I contacted PlasmaGlow and they issued me an "RA". But here's the catch, they wanted me to remove the light kit without damaging same, as it would void their warranty (12 months) and return to them for inspection. The light kit consists of two thin film strips, containg LED filaments which illiminate, and which are attached to the hedlight housings of the vehicle with an attached adhesive, manufactured by 3-M and as 3-M states, this is a permanent adhesive. Well, to remove these strips is impossible without damaging them in some way, therefore damaging the product and thus voiding the warranty. This warranty is therefore a non-warranty due to the impossibility of remeoving these film strips from the headlight housing. To better describe these lights, they prodice an Audi headlight like image when on. I sent pictures of the failed head lights, but all to no avail. There are not a lot of dollars involved here, it is however the principle of the thing, and the warranty that really is not a warranty. These items were to be covered by a 12 month warranty, but the warranty is imposssible to comply with. Therefore there is a non-warranty at play here, which I belieive may be illegial, under any common sense warranty plan and consumer protection issue. So, as a result to my experience, I suggest to anyone and everyone reading this, do not purchase anything from either www.autoanything.com or plasmaglow.com if you expect an intelligent and workable warranty. I am also reporting this to the Attorney Generals Office, Div. Of Consumer Protection.

*********STAY AWAY FROM THIS COMPANY!***************
*****************POOR POOR POOR!********************
*******Very Unprofessional! Very Deceiving Company!*******
******************** RIP OFF! **********************
I purchased a covercraft HD Car cover from this company with the understanding that it could be returned if it leaks. I explained to the 'Sales guy' that I live in Florida and I need a tough cover for hard rain. He pushed the HD model saying if I'm not satisfied I could return it for my money back. HE LIED!
This cover is a CHEAP one layer COVER that leaks at the seams.
After removing the cover there were small puddles throughout.
I contacted them and they said it wasn't refundable. I mentioned to listen the recorded sale for his mistake saying it can be returned. They said they would and told me to wait three days or so. Assuming they denied my refund and they never returned any phone call.
Unacceptable! I paid almost 300 dollars for a something I could have purchased on ebay for $30. Do not use AutoAnthing!
Do not make the mistake I did and many others. I should've read their outstanding poor reviews first! You are warned!
There is no negative scale to rate this company!
If you are a representative of AutoAnything reading this, refund me my money in full and I will be happy to change this review to a positive experience.