Auto Anything

Check out our latest communities fighting
AI scams on Reddit and Facebook

Our reviews monitored for authenticity

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Read more about our Review Guidelines and the process we have against fake reviews.

Auto Anything Reviews Summary

Auto Anything has 372 customer reviews and ranks 805th in the Auto Parts category. Common review topics include customer service, auto anything.

Write a review
Reviews that mention popular topics
Massachusetts
2 reviews
5 helpful votes
Follow D B.
Unfollow D B.
Share Review
Report Review

AutoAnything was a pleasure to deal with. The rep knew her stuff concerning the exhaust system I was inquiring about. It was the best pricing I could find on the Net. Coupled with the promotion codes and no shipping or tax. This was a sweet deal.
When I compare this experience with what I went through with CarID, its like night and day. Thanks AutoAnything - now I know where to go for auto parts online.

Date of experience: June 9, 2016
Canada
3 reviews
3 helpful votes
Follow Craig S.
Unfollow Craig S.
Share Review
Report Review
Return policy money maker
May 23, 2016

Well order a bug guard for my mini van told them what I wanted even the part number. Said not the shirt stubby one wanted full length. Well for the short stubby one for like $60.00. Ok not bad price but still going rate, sny way to return it for the one I wanted would cost me half that price an no where in the area they sent me to ship back was around where I was. So they take your order ship the wrong item over price for shipping it back. Have to jump through hoops just to find out they don't have the one you want. Their names states it all. AUTO but ANY THING. No way never again. Now have 2 will get the one I want later from dealer.

Date of experience: May 23, 2016
New Jersey
1 review
1 helpful vote
Follow Nicole B.
Unfollow Nicole B.
Share Review
Report Review
Awful customer service
April 21, 2016

I stupidly have ordered from Auto Anything several times and each time it gets worse. I've waited months, yes months, for a product after the expected delivery date. When I called to find out where it is they told me it would be arriving soon. Apparently soon means two more weeks. I ordered it in advance for Christmas, and it came after Valentines day. That should have been my first clue. Then I tried to return something, still brand new in the box, and the guy on the phone said "Sorry there's nothing we can do" and hung up. Word of advice, don't order anything from them, unless you plan on it happening on their time, and to their convenience.

Date of experience: April 21, 2016
California
4 reviews
8 helpful votes
Follow Timothy Z.
Unfollow Timothy Z.
Share Review
Report Review

Ordered two sets of Lund Floor Liners. One for my 2010 Honda Accord Coupe EX-L V6 and the other set for a 2014 Subaru Outback 3.6R Limited. Excellent product, laser cut to fit each car precisely. I couldn't be happier! I recommend AutoAnthing highly and will be a lifelong customer. Thank you for the exceptional customer service.

Tim Zdrale / Lakewood, Co

Date of experience: April 16, 2016
Pennsylvania
1 review
3 helpful votes
Follow Nick M.
Unfollow Nick M.
Share Review
Report Review
HORSE $#*! BUSINESS
March 29, 2016

$#*! these $#*!s! I purchased rims for my truck and prior too had a convo with the parts rep as he was promising me that everything would be great and would work fine. First off the $#*! showed up 2 weeks late. The rim was very nice indeed. However the factory tpms sensor would not fit on them like he said they would. The $160 wheel lug install kit that he told me would fit the rim do not. The nuts are too long and barely fit inside of the holes. They actually scored the bottom of the lug hole. Also they stick out so far the center cap won't fit on the rim due to clearance issues. So i called them up expressing this and they try and sell me lug nuts that will fit. ARE YOU $#*!ING KIDDING ME! Not only do they try and sell me more $#*! but they will not take the $#*! back and or refund me anything. After their own guy told me all the $#*! works. I even screen shotted it and sent them the convo. Never again will I purchase anything from them I suggest everyone avoids this $#*! hole company.

Date of experience: March 28, 2016
California
10 reviews
63 helpful votes
Follow Henry J.
Unfollow Henry J.
Share Review
Report Review
Do not waste your money at AutoAnything
January 11, 2016

Order #******* paid in full, in advance. According to the site 4 to 5 days to your door, and free shipping. It seems that once AutoAnything gets their money all work stops. I placed my order on the 7th of January 2016, I didn't get a tracking number and had to wait until the 11th to call their offices, only to find out that not only did they not place the order, the item is in Pennsylvania. At minimum I will lose 2 weeks because these folks will not deliver what they promise. You will be promised everything over the phone, and they don't deliver. Henry

Date of experience: January 11, 2016
Arizona
2 reviews
8 helpful votes
Follow Kevin B.
Unfollow Kevin B.
Share Review
Report Review
Middleman and not honest about customer reviews
November 19, 2015

I ordered Coverking seat covers via Autoanything based on the customer reviews. I received the covers and they are lower than JC Whitney or WalMart quality. Not even close to fitting. Autoanything took my photos, will screw around and I doubt that I will get a refund.

But what made me blow up is that in order to provide a review, you email it to their customer service. So none of the real reviews are making it through to shoppers. It's a scam.

Date of experience: November 18, 2015
Utah
1 review
6 helpful votes
Follow Benjamin H.
Unfollow Benjamin H.
Share Review
Report Review
Terrible Experience
November 18, 2015

I feel that I have been robbed by Auto Anything. I purchased "custom made" seat covers for my truck. When the seat covers arrived they did not fit on the back seat. They are not custom at all for the truck. When I called to return them they said they would not take them back because it had been over 30 days since the transaction. I will never buy anything from them again. They need to stand by the products they sell. This 30 day policy is a complete joke. Auto Anything is a complete joke.

Date of experience: November 17, 2015
Virginia
1 review
2 helpful votes
Follow Lj R.
Unfollow Lj R.
Share Review
Report Review
Do not do business with AutoAnything!
November 2, 2015

Do not purchase anything from this Internet Company. They just transport from one company to another and hide behind "they don't manufacture anything". You have 30 days. I purchased a tent ahead of time because of all of the negative reviews stating that there were missing parts. I used it this weekend (43 days after receipt) and it is either defective or not good quality, pieces were coming off while putting it together and generally concerned me that it would not withstand multiple uses. I called for instructions to return and was quickly told 30 days no exceptions, over and over. They don't care if it is defective, they don't care about your opinion; they don't have space to return anything. Upon requesting a supervisor, the long wait is for the rep to come back and say go online and state your concern. After I insisted on speaking to a supervisor I received a sarcastic supervisor that is not interested in helping with a return only to tell you rules are rules. Oh and mock the reviews that are online, very unprofessional. I didn’t realize that a company would not stand behind a product that they sold. The 30 day return is for an unused product so regardless you get what you get, no exceptions.

Date of experience: November 2, 2015
Arizona
1 review
3 helpful votes
Follow Gabe B.
Unfollow Gabe B.
Share Review
Report Review
Worst experience ever
October 20, 2015

I ordered a car bra for my car, specifically requested no opening for license plate, my state does not require to have a front license plate. They sent me a bra with an opening for the front, one ripped section in the part that goes in the hood and to top it off the hood part also does not align flush with the hood. I spoke to several customer service people, held the line for a long time in between. I was told to take pictures, send tem in and they will evaluate if they will honor a full refund with the warranty... hello! What is wrong with this Company,
They sent the WRONG piece. I will NEVER order one screw from this place. It is incredible the audacity they have to treat customers like this.

Date of experience: October 20, 2015
Washington
1 review
1 helpful vote
Follow Jennifer S.
Unfollow Jennifer S.
Share Review
Report Review
Please save yourself the hassle and go somewhere else!
October 19, 2015

Absolutely terrible. I wish I would have seen these reviews before spending over $1k with them. I bought a Hullavator and crossbar kit in August to be able to transport a kayak. I used their online fit guide AND live chatted with a rep to double check and make sure that I had the correct parts for my vehicle and that everything would work together properly. I was assured that they would. I ordered my kayak in September and it arrived in the beginning of October, delivered to REI. I put the fit kit and crossbars on top of my Edge. Only once I tried to install the Hullavator did I learn that the crossbars were too short and I could not attach the Hullavator. I contacted Auto Anything via live chat and the customer service rep stated that they definitely needed to exchange the crossbars even though it was out of their exchange window because it was their error. He told me that I had to call back during normal business hours and that they would take care of that. I have the chat transcript saved. So I called on Monday or Tuesday and was told that I was stuck with the crossbars that I had because I was past the exchange window. I advised them that I spoke with a rep about this via live chat and that he agreed that they should be exchanged. I asked to speak to a manager and the manager told me that they had to contract Thule to see if they could make an exception. He said it would take one or two days. It's been a week. Oh, and I had to spend $60 to rent a box truck to bring my kayak home, which was just great. I honestly just want to return everything and get my money back for everything at this point because I am so irritated with this company. I want to exchange these crossbars for the ones that are the correct fit for the hullavator at NO additional cost to me, with the exception being if the longer bars cost a little more. I will pay the difference for that, but I they need to make this right and pay for S&H. Regardless, I won't be using this place again. What poor service.

Date of experience: October 19, 2015
Washington
1 review
2 helpful votes
Follow Sharon T.
Unfollow Sharon T.
Share Review
Report Review
NEVER EVER BUY FROM THIS DISHONEST COMPANY
October 17, 2015

It does not get any worse than this company. Ordered a Tonneau Cover for my pickup. On the Chat transcript it was promised One day out of the shop and for $24.95 over-night Fes Ex shipping. Drove 6 hours to get it and of course... it never arrived. Chatted, and chatted, phoned, etc. etc. Was not given name and contact info for CEO or Manager. Told it would ship in another 5 to 7 days. Would not honor their word. Would not make a wrong right... and on and on it went. Would not agree to ship it to my hometown. NEVER EVER BUY FROM THIS COMPAY They are LIARS and do not try to rectify their mistakes.

Date of experience: October 16, 2015
Florida
1 review
0 helpful votes
Follow c m.
Unfollow c m.
Share Review
Report Review

Bought the ntro-Tech Automotive Ultimate Reflector Car Sun Shade for 2015 Nissan Rouge.
They advertise a custom fit, but you have to keep to 2 panels closed for it to fit. Hardly a custom fit. They dont let customers post reviews, because I tried. I assume they are all fake.
Beware!

Date of experience: October 10, 2015
New York
1 review
2 helpful votes
Follow JAMES A.
Unfollow JAMES A.
Share Review
Report Review
TERRIBLE
September 3, 2015

SO I PURCHASED A SET OF PIAA LIGHTS AND BRACKETS FOR MY WRANGLER. PAID EXTRA FOR OVER NIGHT SHIPPING AND OF COURSE I ONLY RECEIVED ONE THE NEXT DAY. THE OTHER CAME THE DAY AFTER. ALSO I SEE ON THEIR WEB A PRICE GUARANTEE BUT WHEN I CALLED THEM TO MATCH A CHEAPER PRICE I SAW ON AMAZON THEY TOLD ME THEY WON'T MATCH THE RETAILERS ON AMAZON ONLY AMAZON ITSELF WHICH MEANS SALES TAX THAT I DIDN'T PAY BECAUSE I'M OUT OF STATE. THE OTHER RETAILER WAS ALSO FROM CALIFORNIA AND THE PRICE WAS 15 ON THE LIGHTS AND 12 ON THE BRACKETS LESS. ANOTHER PRICE MATCH SCAM. SHAME ON YOU AUTO ANYTHING. I WOULD HAVE BEEN A GOOD CUSTOMER FOR YOU.

Date of experience: September 3, 2015
California
1 review
1 helpful vote
Follow matt p.
Unfollow matt p.
Share Review
Report Review
Car cover coming unstitched, no support for it!
August 20, 2015

I paid $350 for a car cover through autoanything.com and after one wash the stitching started to come undone. I contacted customer support with multiple pictures and they told me I would need to ship the product back at my own expense, then they would take 5-10 days to evaluate whether or not they would issue a replacement, and then I must pay for shipping back to me. So I have been sent a defective product and now I must leave my car uncovered for a month while they decide if they will even fix my problem.

Date of experience: August 20, 2015
New Jersey
1 review
4 helpful votes
Follow Karen H.
Unfollow Karen H.
Share Review
Report Review
Terrible customer service!
August 15, 2015

I bought seat covers for my camaro spending over $200. I couldn't put them on myself so I paid $100 for an auto service company to put them on. The driver side will not stay tucked in. I called customer service and was told to take pictures of it. They then proceeded to tell me that I needed to return them (at my expense) and they would "fix" them to make them right. Then I would have to pay someone again to put them on. I just wanted a refund! I tried to talk to a supervisor but they told me they would tell me the same thing. When I demanded to speak to someone, they put me on hold and I hung up after 15 minutes. I would never buy anything from them again.

Date of experience: August 14, 2015
Florida
1 review
2 helpful votes
Follow Maria V.
Unfollow Maria V.
Share Review
Report Review
DO NOT BUY ANYTHING HERE
August 13, 2015

Stay away from this website. After you do your purchase you do not know that a nightmare is just starting. I ask question thru the the chat live, by phone and email about my car specs and I got wheels that were not compatible with my car, they sell whatever they want to, and then you have to see how install a product that is not made for your car. The customer service is awful, sales department even worst. Their solution is " take the wheel and go to every tire shop in your area to find out what you need to install them, we cannot help you". In addition. If you pay for an overnight shipping they will send the package next business day, and they send you the wrong part and you have to pay and spend time for their mistakes. DO NOT BUY ANYTHING HERE is a best name for autoanything for sure.

Date of experience: August 13, 2015
Ohio
1 review
2 helpful votes
Follow Thulfiqar A.
Unfollow Thulfiqar A.
Share Review
Report Review
I don't recommend it AT ALL
August 7, 2015

I've ordered a catalytic converter for 400$ with over night shipping for 20$ in April of 2015, for Buick rendezvous 2004 federal emission, first thing I was told it comes with a brand new oxygen sensor " didn't find it " when I called about it they said no we didn't say that and our sale manger reviewing the phone record to check, I knew it wldn't be there. But it's not a biggie I still got the old one. The part I ordered it shld been DIRECT FIT that means I don't have to do any modification to it just simply remove the old one and install the new one that didn't work with the one I got.
The neck pipe where it gets bended to meet the catalytic was way different than the original one so?
I had to cut the CC's pipes from both sides " in and out " and install it on the old one.
Next time I'll get the commercial part and still can save 300$ at least not even mentioning the additional labor. Don't let'em fool you out by direct fit cuz it's not gonna fit

Date of experience: August 7, 2015
Illinois
1 review
4 helpful votes
Follow picka t.
Unfollow picka t.
Share Review
Report Review
Scam website
May 30, 2015

This is a scam company. They claim to have product in stock then defer shipping for 1 month hoping eventually customer will give up on asking for a refund. Customer service is not reachable.

I ordered on 5/21. Received email saying estimated shipping is on 5/27-5/29 (red flag already, everyone ships next day in 2015)

On 5/29 I receive email saying shipping is moved forward to 6/18 now. What is funny, looking at the product on their website it is saying it ships on 6/3.

Please do not shop at this scam business www.autoanything.com

Date of experience: May 29, 2015
New Hampshire
1 review
0 helpful votes
Follow paul c.
Unfollow paul c.
Share Review
Report Review
Dressed up my new Ram
May 28, 2015

Order some chrome for the front and a nice tri-fold for my new Ram 1500 and it came quick and it is greal looking on the truck. I will definitely use them in the future

Date of experience: May 28, 2015