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business logo of Ashford

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From the business

Shop luxury watches for men and women at Ashford.com. All high end watches are listed with discount pricing and come with a 2 yr. Warranty and FREE shipping!


ashford.com
Founded in 1997
FAIRFIELD, NJ, United States
Sponsored message from Ashford
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Ashford Reviews Summary

The company enjoys a strong reputation for offering quality products at competitive prices, particularly in the watch and sunglasses categories. Customers frequently commend the ease of the shopping experience, fast shipping, and reliable communication throughout the purchasing process. However, concerns arise regarding the return policy for international buyers and occasional issues with packaging. Some customers also express dissatisfaction with the fraud prevention measures, which can hinder transactions. Overall, while the company excels in product selection and customer satisfaction, addressing return policies and enhancing fraud protection could further improve the customer experience.

This summary is generated by AI, based on text from customer reviews

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18,730 reviews

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Maryland
1 review
0 helpful votes
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I just had bad experience with the delivery.
February 22, 2026
Updated review

My order was returned back because I wasn't home each time ups make the delivery. I'm old customer who has never had any issues with my package.
I think Ashford shouldn't put a severe restriction on a packages, where by ups Managers can't help change the option for the customer to receive their Items.

Date of experience: February 12, 2026
Ashford W. Ashford Rep
1 month ago

Thank you for your feedback. We’d love the opportunity to resolve this—please contact us at [email protected]


Fast shipping and the choice of payment
February 12, 2026
Previous review

Fast shipping and the choice of payment

Date of experience: February 1, 2026
Canada
1 review
0 helpful votes
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Good customer service
February 21, 2026

I bought the exact same frames last week and they were defective (scratch on one corner) reached out to customer service and they were able to resolve the issue for me.

Date of experience: February 11, 2026
Ashford W. Ashford Rep
2 months ago

Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.

New York
1 review
0 helpful votes
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Arrived promptly
February 19, 2026

The watch arrived quickly, in its original box with a manual. I had to sign for it and that was good. It works perfectly so far

Date of experience: February 9, 2026
Ashford W. Ashford Rep
2 months ago

Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.

Michigan
1 review
0 helpful votes
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Excellent company to do business with.
February 18, 2026
Updated review

Highly recommended especially when purchasing any Swatch Group time piece - Hamilton, Tissot, Mido, etc. They come with a full manufacturer's warranty which is important to me.

Date of experience: February 8, 2026
Ashford W. Ashford Rep
2 months ago

Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.


Great Prices and Service
January 25, 2026
Previous review

Always fair and sometime incredible prices on beautiful time pieces. The fact that that are an Authorized dealer for the Swatch Group (Mido, Tissot, Hamilton, etc) is a HUGE bonus.

Date of experience: January 15, 2026
California
1 review
0 helpful votes
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A beautiful watch, sadly it stopped working.
February 18, 2026
Updated review

I saw this skeleton watch on sale and bought it. As with every watch, I don't wear it for a while, but observe how accurate it is for a few days.

This was excellent (only 20-30 seconds fast a day) but it just stopped working.

I'm hopeful that Ashford will correct the issue.

Date of experience: February 8, 2026
Ashford W. Ashford Rep
2 months ago

Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.


Ashford routinely offers the best pricing even if the selection seems a tad limited.

The customer service appears to be…responsive.

They shipped an extra item that I didn't order. They recognized their error, and asked for a return. I then had to return it, and required me to pack and travel to UPS to drop it off.

Date of experience: January 29, 2026
Colorado
1 review
0 helpful votes
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Last order, invicta yellow band watch came in a timely matter. Pleasantly surprised at the speed of delivery and wuality and value!

Date of experience: February 7, 2026
Ashford W. Ashford Rep
2 months ago

Thanks so much for the awesome review! We’re thrilled to hear you’re happy with your experience.


Need better confirmation
January 1, 2026
Previous review

Need better confirmation

Date of experience: December 22, 2025
North Carolina
1 review
0 helpful votes
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Great prices!
February 17, 2026

This was my first purchase and I chose ashford because they had the best price I could find for what I was looking for. My order shipped right away and arrived sooner than I expected. 5 stars!

Date of experience: February 7, 2026
Ashford W. Ashford Rep
2 months ago

Thanks so much for the awesome review! We’re thrilled to hear you’re happy with your experience.

California
1 review
0 helpful votes
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Satisfied experiences from Ashford
February 17, 2026

Watches ordered in the past were authentic and brand new, they are still working fine after so many years of use. Satisfied online shopping experiences.

Date of experience: February 7, 2026
Ashford W. Ashford Rep
2 months ago

Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.

Florida
1 review
0 helpful votes
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Always a smooth experience and nice products
February 17, 2026
Updated review

Always find great products for a very fair price. Smooth transactions and when I needed some assistance, they responded and situated everything within 72 hours. Will be back.

Date of experience: February 7, 2026
Ashford W. Ashford Rep
2 months ago

Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.


Great company with nice products
February 7, 2026
Previous review

Everything arrives on time and well packaged. Only wish I would receive an invoice with my transaction.

Date of experience: January 27, 2026
Missouri
1 review
0 helpful votes
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Fast shipping and quality product
February 16, 2026

It was very shortly after I had purchased the watch that I had received shipping information. When I got it the watch was well packaged and looked absolutely amazing.

Date of experience: February 6, 2026
Ashford W. Ashford Rep
2 months ago

Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.

New York
1 review
0 helpful votes
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Happy with my purchase
February 16, 2026

The shipping and delivery time was a little longer than expected but it's ok or wasn't in a rush. I like the way they were packaged that prevented the sunglasses to get damaged during transit.

Date of experience: February 6, 2026
Ashford W. Ashford Rep
2 months ago

Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.

Virginia
1 review
0 helpful votes
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Really good experience with Ashford. Amazing selection, even better prices that meant I bought two watches for less than the price of one on all the other sites I looked at. Quick and secure delivery and the watches are amazing quality. I would recommend them to anyone and will be buying again.

Date of experience: February 6, 2026
Ashford W. Ashford Rep
2 months ago

Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.

Alabama
1 review
0 helpful votes
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Super affordable
February 16, 2026

The Maui Jim sunglasses I purchased from Ashford.com were over 50% less than any other supplier and I received my order faily fast as well.

Date of experience: February 6, 2026
Ashford W. Ashford Rep
2 months ago

Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.

Mexico
1 review
0 helpful votes
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ME ENCANTA COMPRAR EN AASHFORD
February 15, 2026

SOLO TENGO UNA SUGERENCIA, EN ESTA OCASIÓN YA ME COBRARON LOS IMPUESTOS, ESPERO QUE LA PAQUETRÍA NO ME COBRE MAS PORQUE UPS SIEMPRE ME PONE CARGOS DE MAS PARA PODERME ENTREGAR MI PEDIDO Y NUNCA COINCIDE LA CANTIDAD, ENTIENDO QUE EN ESTA OCASION YA TODO ESTA PAGADO Y LA MENSAJERIA YA NO ME COBRE MAS IMPUESTOS.

Date of experience: February 4, 2026
Ashford W. Ashford Rep
2 months ago

Thanks so much for the awesome review! We’re thrilled to hear you’re happy with your experience.

Mexico
1 review
0 helpful votes
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I ordered a Tissot Chemi des Tourelles, everything perfect thanks.
Now is my second order, 2 sunglasses hope to be fine with it.
Thanks

Date of experience: February 4, 2026
Ashford W. Ashford Rep
2 months ago

Thanks so much for the awesome review! We’re thrilled to hear you’re happy with your experience.


I expect to receive the watch exactly as the description...
January 26, 2026
Previous review

I expect to receive the watch exactly as the description and on time.
Thanks in advance for your service

Date of experience: January 15, 2026
Sweden
1 review
0 helpful votes
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Happy with purchase!
February 13, 2026

Delivery was very fast, customer support as well, and the glasses look very new, truly untouched and original! The price was the most affordable comparing to other sites. I am impressed and very satisfied! Thanks a lot!

Date of experience: February 3, 2026
Ashford W. Ashford Rep
2 months ago

Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.

Indiana
1 review
0 helpful votes
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Second order from Ashford. Item arrived quickly and well-packaged. Excellent prices on an expansive inventory. Definitely recommend checking this site before buying elsewhere.

Date of experience: February 1, 2026
Ashford W. Ashford Rep
2 months ago

Thanks so much for the awesome review! We’re thrilled to hear you’re happy with your experience.

Australia
1 review
0 helpful votes
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Excellent options, prices and delivery
February 9, 2026
Updated review

Ashford usually has the best prices out there for new stock versions of an item. The buying experience as a non-US buyer is extremely well managed, with all relevant taxes for your jurisdiction rolled into the list price in your currency. Delivery is done through DHL with full tracking visibility. Strongly recommend as a solid purchasing experience.

Date of experience: January 30, 2026
Ashford W. Ashford Rep
2 months ago

Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.


Great experience, good prices and quick delivery
September 4, 2025
Previous review

Couldn't recommend the Ashford buying experience more highly. Ordered easily in my own currency with all taxes and duties built into the price and the watch was with me inside a week with DHL express tracked shipping. Packaging is careful for delicate items and items are as represented. Wouldn't hesitate to purchase from here again soon.

Date of experience: August 26, 2025
Michigan
1 review
0 helpful votes
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Great!
February 9, 2026

The shopping and checkout process was super easy with Apple Pay. The watch was delivered on time and without issue. Very pleased with the service!

Date of experience: January 18, 2026
Ashford W. Ashford Rep
2 months ago

We really appreciate you taking the time to leave us a review, thank you for your kind words!

Pennsylvania
1 review
0 helpful votes
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Quality products
February 9, 2026
Updated review

They always have quality products for decent prices, and they get everything shipped to you in a reasonable amount of time and are very detailed.

Date of experience: January 30, 2026
Ashford W. Ashford Rep
2 months ago

Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.


Fast Service
February 5, 2026
Previous review

They shipped my order in a timely manner and were informative.

Date of experience: January 26, 2026