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Shop luxury watches for men and women at Ashford.com. All high end watches are listed with discount pricing and come with a 2 yr. Warranty and FREE shipping!
The company enjoys a strong reputation for offering quality products at competitive prices, particularly in the watch and sunglasses categories. Customers frequently commend the ease of the shopping experience, fast shipping, and reliable communication throughout the purchasing process. However, concerns arise regarding the return policy for international buyers and occasional issues with packaging. Some customers also express dissatisfaction with the fraud prevention measures, which can hinder transactions. Overall, while the company excels in product selection and customer satisfaction, addressing return policies and enhancing fraud protection could further improve the customer experience.
This summary is generated by AI, based on text from customer reviews
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My order was returned back because I wasn't home each time ups make the delivery. I'm old customer who has never had any issues with my package.
I think Ashford shouldn't put a severe restriction on a packages, where by ups Managers can't help change the option for the customer to receive their Items.
Fast shipping and the choice of payment
I bought the exact same frames last week and they were defective (scratch on one corner) reached out to customer service and they were able to resolve the issue for me.
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
The watch arrived quickly, in its original box with a manual. I had to sign for it and that was good. It works perfectly so far
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
Highly recommended especially when purchasing any Swatch Group time piece - Hamilton, Tissot, Mido, etc. They come with a full manufacturer's warranty which is important to me.
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
Always fair and sometime incredible prices on beautiful time pieces. The fact that that are an Authorized dealer for the Swatch Group (Mido, Tissot, Hamilton, etc) is a HUGE bonus.
I saw this skeleton watch on sale and bought it. As with every watch, I don't wear it for a while, but observe how accurate it is for a few days.
This was excellent (only 20-30 seconds fast a day) but it just stopped working.
I'm hopeful that Ashford will correct the issue.
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
Ashford routinely offers the best pricing even if the selection seems a tad limited.
The customer service appears to be…responsive.
They shipped an extra item that I didn't order. They recognized their error, and asked for a return. I then had to return it, and required me to pack and travel to UPS to drop it off.
Last order, invicta yellow band watch came in a timely matter. Pleasantly surprised at the speed of delivery and wuality and value!
Thanks so much for the awesome review! We’re thrilled to hear you’re happy with your experience.
This was my first purchase and I chose ashford because they had the best price I could find for what I was looking for. My order shipped right away and arrived sooner than I expected. 5 stars!
Thanks so much for the awesome review! We’re thrilled to hear you’re happy with your experience.
Watches ordered in the past were authentic and brand new, they are still working fine after so many years of use. Satisfied online shopping experiences.
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
Always find great products for a very fair price. Smooth transactions and when I needed some assistance, they responded and situated everything within 72 hours. Will be back.
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
Everything arrives on time and well packaged. Only wish I would receive an invoice with my transaction.
It was very shortly after I had purchased the watch that I had received shipping information. When I got it the watch was well packaged and looked absolutely amazing.
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
The shipping and delivery time was a little longer than expected but it's ok or wasn't in a rush. I like the way they were packaged that prevented the sunglasses to get damaged during transit.
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
Really good experience with Ashford. Amazing selection, even better prices that meant I bought two watches for less than the price of one on all the other sites I looked at. Quick and secure delivery and the watches are amazing quality. I would recommend them to anyone and will be buying again.
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
The Maui Jim sunglasses I purchased from Ashford.com were over 50% less than any other supplier and I received my order faily fast as well.
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
SOLO TENGO UNA SUGERENCIA, EN ESTA OCASIÓN YA ME COBRARON LOS IMPUESTOS, ESPERO QUE LA PAQUETRÍA NO ME COBRE MAS PORQUE UPS SIEMPRE ME PONE CARGOS DE MAS PARA PODERME ENTREGAR MI PEDIDO Y NUNCA COINCIDE LA CANTIDAD, ENTIENDO QUE EN ESTA OCASION YA TODO ESTA PAGADO Y LA MENSAJERIA YA NO ME COBRE MAS IMPUESTOS.
Thanks so much for the awesome review! We’re thrilled to hear you’re happy with your experience.
I ordered a Tissot Chemi des Tourelles, everything perfect thanks.
Now is my second order, 2 sunglasses hope to be fine with it.
Thanks
Thanks so much for the awesome review! We’re thrilled to hear you’re happy with your experience.
I expect to receive the watch exactly as the description and on time.
Thanks in advance for your service
Delivery was very fast, customer support as well, and the glasses look very new, truly untouched and original! The price was the most affordable comparing to other sites. I am impressed and very satisfied! Thanks a lot!
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
Second order from Ashford. Item arrived quickly and well-packaged. Excellent prices on an expansive inventory. Definitely recommend checking this site before buying elsewhere.
Thanks so much for the awesome review! We’re thrilled to hear you’re happy with your experience.
Ashford usually has the best prices out there for new stock versions of an item. The buying experience as a non-US buyer is extremely well managed, with all relevant taxes for your jurisdiction rolled into the list price in your currency. Delivery is done through DHL with full tracking visibility. Strongly recommend as a solid purchasing experience.
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
Couldn't recommend the Ashford buying experience more highly. Ordered easily in my own currency with all taxes and duties built into the price and the watch was with me inside a week with DHL express tracked shipping. Packaging is careful for delicate items and items are as represented. Wouldn't hesitate to purchase from here again soon.
The shopping and checkout process was super easy with Apple Pay. The watch was delivered on time and without issue. Very pleased with the service!
We really appreciate you taking the time to leave us a review, thank you for your kind words!
They always have quality products for decent prices, and they get everything shipped to you in a reasonable amount of time and are very detailed.
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
They shipped my order in a timely manner and were informative.
Answer: Honestly i doubt anything is every review i red about ashford was negative at some point so i do no recomend purchasing anything from them :(
Answer: I believe it would be foolish to deal with this outfit, you do not get a Manufacturers warranty and there are too many complaints about them.
Answer: Hello, Thank you for your question. Regrettably, due to carrier restrictions, we are not able to ship to the Kingdom of Saudi Arabia.
Answer: Hello, The model number is based on the size which results in differences from the Gucci to the physical shades.
Answer: Hello Dario, Thank you for your question. Yes, all of our products are 100% authentic. They come with all the original materials given by the manufacturer. Please let us know if there is anything else we can assist with.
Answer: We get great deals from our suppliers and do our best to pass this discounts to our customers!


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