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Shop luxury watches for men and women at Ashford.com. All high end watches are listed with discount pricing and come with a 2 yr. Warranty and FREE shipping!
The company enjoys a strong reputation for offering quality products at competitive prices, particularly in the watch and sunglasses categories. Customers frequently commend the ease of the shopping experience, fast shipping, and reliable communication throughout the purchasing process. However, concerns arise regarding the return policy for international buyers and occasional issues with packaging. Some customers also express dissatisfaction with the fraud prevention measures, which can hinder transactions. Overall, while the company excels in product selection and customer satisfaction, addressing return policies and enhancing fraud protection could further improve the customer experience.
This summary is generated by AI, based on text from customer reviews
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This watch is stunning! Seems well made and the price on Ashford.com was unbeatable. Will definitely be buying from them again.
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Thanks so much for the awesome review! We’re thrilled to hear you’re happy with your experience.
We really appreciate you taking the time to leave us a review, thank you for your kind words!
Great service, the watch shipped fast, will use this company again.
We really appreciate you taking the time to leave us a review, thank you for your kind words!
Very straight forward and found what I was looking for at a great price, will use this site again.
Fast shipping and very nice products.
This was my first visit, I I'll be back
Thanks so much for the awesome review! We’re thrilled to hear you’re happy with your experience.
Just came in for a visit, checking out Luminox men's watches.
I ended up buying a Bear Grilli's Luminox watch and a beautiful necklace for my wife.
There is big issue with return policy, you need to pay the freight and other things, where the vendor don't change anything
Thank you for your feedback. We’d love the opportunity to resolve this—please contact us at [email protected]
Same problem in the last order, but I resolved it by calling them, and they were helpful 🙏
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
As described - a seamless process from ordering to received. Would definitely order again
Thanks so much for the awesome review! We’re thrilled to hear you’re happy with your experience.
Was trying to zero in on a specific style. Found exactly what I wanted and they were on their way
Thanks so much for the awesome review! We’re thrilled to hear you’re happy with your experience.
Overall, a good experience, needed a pair of sunglasses. Quick to replace a pair that broke and these fit the bill.
First time customer and satisfied. My order was received in a good time.
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
Me gustó mucho, lo compraría nuevamente. Tal como lo esperé. Lo recomiendo
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
Shopping experience was fine. Shipping speed was acceptable and item packed well
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
Website was easy to navigate. Can't believe I got this watch at this price.
Thanks so much for the awesome review! We’re thrilled to hear you’re happy with your experience.
Thanks so much for the awesome review! We’re thrilled to hear you’re happy with your experience.
Seamless transaction. Great product. Quick shipping. Thanks
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
I ordered sunglasses and i got it the next day. Very fast. Very good
We really appreciate you taking the time to leave us a review, thank you for your kind words!
Amazing experience would definitely purchase from Ashford again
Thanks so much for the awesome review! We’re thrilled to hear you’re happy with your experience.
We really appreciate you taking the time to leave us a review, thank you for your kind words!
Watch don't work. Sending back for exchange. It is really nice outside of that.
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
We really appreciate you taking the time to leave us a review, thank you for your kind words!
Answer: Honestly i doubt anything is every review i red about ashford was negative at some point so i do no recomend purchasing anything from them :(
Answer: I believe it would be foolish to deal with this outfit, you do not get a Manufacturers warranty and there are too many complaints about them.
Answer: Hello, Thank you for your question. Regrettably, due to carrier restrictions, we are not able to ship to the Kingdom of Saudi Arabia.
Answer: Hello, The model number is based on the size which results in differences from the Gucci to the physical shades.
Answer: Hello Dario, Thank you for your question. Yes, all of our products are 100% authentic. They come with all the original materials given by the manufacturer. Please let us know if there is anything else we can assist with.
Answer: We get great deals from our suppliers and do our best to pass this discounts to our customers!


We really appreciate you taking the time to leave us a review, thank you for your kind words!