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Shop luxury watches for men and women at Ashford.com. All high end watches are listed with discount pricing and come with a 2 yr. Warranty and FREE shipping!
The company enjoys a strong reputation for offering quality products at competitive prices, particularly in the watch and sunglasses categories. Customers frequently commend the ease of the shopping experience, fast shipping, and reliable communication throughout the purchasing process. However, concerns arise regarding the return policy for international buyers and occasional issues with packaging. Some customers also express dissatisfaction with the fraud prevention measures, which can hinder transactions. Overall, while the company excels in product selection and customer satisfaction, addressing return policies and enhancing fraud protection could further improve the customer experience.
This summary is generated by AI, based on text from customer reviews
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Website was easy to navigate. Can't believe I got this watch at this price.
Thanks so much for the awesome review! We’re thrilled to hear you’re happy with your experience.
Seamless transaction. Great product. Quick shipping. Thanks
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
I ordered sunglasses and i got it the next day. Very fast. Very good
We really appreciate you taking the time to leave us a review, thank you for your kind words!
Amazing experience would definitely purchase from Ashford again
Thanks so much for the awesome review! We’re thrilled to hear you’re happy with your experience.
We really appreciate you taking the time to leave us a review, thank you for your kind words!
Watch don't work. Sending back for exchange. It is really nice outside of that.
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
We really appreciate you taking the time to leave us a review, thank you for your kind words!
I don't know what to say, it is first time. I need to validate if it is authentic
Thanks so much for the awesome review! We’re thrilled to hear you’re happy with your experience.
No sure if this is authentic will compare with the store
Great! Easy site to navigate. Tons of products to choose from.
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
So far it's been fairly easy. I wish you had the option available too see the glasses on your face
Overall this was a pleasant experience but it was unclear that I was actually using Venmo since it showed PayPal at the end of the
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
Legit brands, great prices and fast shipping! I will definitely be using them again for future purchases.
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
Direct, simple, quick. Multiple options in the same model I wanted and pleased with the purchase. Thanks!
Thanks so much for the awesome review! We’re thrilled to hear you’re happy with your experience.
Great communication and price. They want more characters so…..
Thanks so much for the awesome review! We’re thrilled to hear you’re happy with your experience.
Great merchandise as described, great price and speedy shipping services with excellent packaging.
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
Ordered a 35mm Tissot PRX Digital, as the listing said it came with an 8" bracelet. It didn't... it was barely 7 1/2". It also wasn't working, so I guess the battery died. I returned it (their return process was simple and they paid for shipping back) and I'm now just waiting for the refund to my credit card. Seems funny how they take your money in seconds, but it takes weeks to refund it. They just must hate to let it go. When I get my refund I'll say it was a good experience... but they should check the functionality of the watch before they ship it... and get the spec right. Just sayin'.
I like the low prices, but it's hard to tell if I'm getting the best deal with all the different coupons and offers. Simplify this and just give us your lowest price and cut out the nonsense.
Lots of options from amazing brands and great prices, too! Delivery is fast and payment is secure.
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
Easy ordering and quick shipping. I have had prior experience with Ashford.
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
Answer: Honestly i doubt anything is every review i red about ashford was negative at some point so i do no recomend purchasing anything from them :(
Answer: I believe it would be foolish to deal with this outfit, you do not get a Manufacturers warranty and there are too many complaints about them.
Answer: Hello, Thank you for your question. Regrettably, due to carrier restrictions, we are not able to ship to the Kingdom of Saudi Arabia.
Answer: Hello, The model number is based on the size which results in differences from the Gucci to the physical shades.
Answer: Hello Dario, Thank you for your question. Yes, all of our products are 100% authentic. They come with all the original materials given by the manufacturer. Please let us know if there is anything else we can assist with.
Answer: We get great deals from our suppliers and do our best to pass this discounts to our customers!


Thanks so much for the awesome review! We’re thrilled to hear you’re happy with your experience.