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Shop luxury watches for men and women at Ashford.com. All high end watches are listed with discount pricing and come with a 2 yr. Warranty and FREE shipping!
The company enjoys a strong reputation for offering quality products at competitive prices, particularly in the watch and sunglasses categories. Customers frequently commend the ease of the shopping experience, fast shipping, and reliable communication throughout the purchasing process. However, concerns arise regarding the return policy for international buyers and occasional issues with packaging. Some customers also express dissatisfaction with the fraud prevention measures, which can hinder transactions. Overall, while the company excels in product selection and customer satisfaction, addressing return policies and enhancing fraud protection could further improve the customer experience.
This summary is generated by AI, based on text from customer reviews
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I've bought at least a few dozen watches from Ashford over the past several years, and I've received consistently excellent service. The prices have been very good, and shipping times have been short. I can't recall any case of disappointment or frustration.
I received my order in a timely manner, and all items were exactly as described. Very satisfied.
Good prices on their watches. Delivery is quick. Highly recommend! I will continue to buy from them.
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
Bought a watch for husband at Xmas and he keeps getting all kinds of compliments. I'm returning to buy another one.
I use to own a Carrera sunglasses and loved it until it got stolen. Trying to replace it, but can't seem to find the exact one. Hope I can get use to this new one.
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
A great experience awaits you when you peruse the great selection available at fantastic prices for stylish well made eyewear.
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
Great company to deal with. Ordered many items over the years and never disappointed.
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
I was searching for a new pair of Maui Jim sunglasses and came across the style that I was looking for at Ashford for considerably less than anywhere else. Great glasses, great response, and shipping was quick.
We really appreciate you taking the time to leave us a review, thank you for your kind words!
The ordering was easy, the shipping was communicated well. The watches arrived carefully packed and undamaged. I will never pay retail again!
We really appreciate you taking the time to leave us a review, thank you for your kind words!
I am new to watch collecting and found your site through a YouTube recommendation. I was pleasantly surprised and impressed with the variety of watches at all different price points. I will definitely shop with you again.
I always shop with Ashford, great experience every time, great top notch products, speedy delivery to Australia, 5 star
Thanks so much for the awesome review! We’re thrilled to hear you’re happy with your experience.
Always great service and super fast delivery, highly recommended
The watch face was too big. Returning it was a simple process. Ordering again was easy and the payment options are why I'm able to get the watch.
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
It's a beauty... Iove the watch... looks like it's worth way more than what I paid...
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
Ashford has the best selection of watches among other jewelry and glasses I have ever seen.
I have shopped with them for years and yet to be disappointed. I strongly recommend this company. You will not be disappointed.
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
The Maui Jim sunglasses are great! The sunglass case that came with it is too small and won't stay closed with the sunglasses in it. I call Maui Jim customer service and he acknowledged the issue and apologized but they don't make a larger case.
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
This was my first time purchasing from Ashford and will definitely visit them for future needs.
Thanks so much for the awesome review! We’re thrilled to hear you’re happy with your experience.
I returned the watch yesterday via FedEx. I had written earlier that it was simply too big for my wrist.
Your service to date has been excellent. Thank you. Len K.
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
Great experience overall. The prices are very competitive, the products are high quality, and everything arrived quickly with fast, reliable shipping. It's nice to find a place that delivers good value without sacrificing quality. I'll definitely be ordering from them again.
We really appreciate you taking the time to leave us a review, thank you for your kind words!
I will purchase more watches from this vendor. Prices on certain models are more than competive and the customer service and punctual shipping was on point.
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
I broke my frames that were the exact same pair, but paid over $200 in store for them. I was so upset that I would potentially have to drop that kind of money again, but found these for a fraction of the price! Shipping was as promised and they're exactly what I anticipated. I loved how much care they took with wrapping them up to keep them secure during shipment. I would absolutely order from here again.
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
Answer: Honestly i doubt anything is every review i red about ashford was negative at some point so i do no recomend purchasing anything from them :(
Answer: I believe it would be foolish to deal with this outfit, you do not get a Manufacturers warranty and there are too many complaints about them.
Answer: Hello, Thank you for your question. Regrettably, due to carrier restrictions, we are not able to ship to the Kingdom of Saudi Arabia.
Answer: Hello, The model number is based on the size which results in differences from the Gucci to the physical shades.
Answer: Hello Dario, Thank you for your question. Yes, all of our products are 100% authentic. They come with all the original materials given by the manufacturer. Please let us know if there is anything else we can assist with.
Answer: We get great deals from our suppliers and do our best to pass this discounts to our customers!


We really appreciate you taking the time to leave us a review, thank you for your kind words!