Check out our latest communities fighting
AI scams on Reddit and Facebook

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Shop luxury watches for men and women at Ashford.com. All high end watches are listed with discount pricing and come with a 2 yr. Warranty and FREE shipping!
The company enjoys a strong reputation for offering quality products at competitive prices, particularly in the watch and sunglasses categories. Customers frequently commend the ease of the shopping experience, fast shipping, and reliable communication throughout the purchasing process. However, concerns arise regarding the return policy for international buyers and occasional issues with packaging. Some customers also express dissatisfaction with the fraud prevention measures, which can hinder transactions. Overall, while the company excels in product selection and customer satisfaction, addressing return policies and enhancing fraud protection could further improve the customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I received my most recent purchase - a Hamilton Khaki Field Chronograph - within 2 days of purchase and with a full 2-year manufacturer's warranty. The watch was brand new and was reasonably priced. Ashford is a great company to do business with, and this is the fifth watch I have purchased from them.
I ended up returning the first watch I bought and buying a different one. The process was straightforward and I received my refund for the first watch.
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
This is my first time at Ashford shop., and is cery easy to buy and the customer service, response and communication is very good. Thank you!
Greettings from Mexico
We really appreciate you taking the time to leave us a review, thank you for your kind words!
Ware wurde sehr schnell geliefert und war komplett in Ordnung๐๐ผ๐๐ผ
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
Using the Ashford site was really effortless. Once I found the watch I wanted, I choose the payment method and the order was processed. It was at my doorstep within a few days. Perfect!
We really appreciate you taking the time to leave us a review, thank you for your kind words!
Though it was hassle-free to order and receive the watch, later I found that the watch was priced slightly lower at another website.
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
Package was shipped quickly. Price was very good. Just be sure to read the return policy before opening or touching the watch. Wish there were more stock photos for this particular model.
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
The watch was already running when arrived. When buying a quartz watch you'll expect a full loaded battery and start the watch yourself.
I don't know if this watch have been running for years or days. I don't know how much battery left. (This is not good when selling a watch)
Putting this problem aside, i love the model and I recommend the watch.
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
Very disappointing experience. I purchased a Michael Kors watch just a couple of days ago, and one of the crystals has already come loose and is now inside the dial. This happened under normal use, which is completely unacceptable for a premium-priced product.
This is not the level of quality or quality control I would expect from a brand like Michael Kors. I am now concerned about potential damage to the internal movement and the overall durability of the watch.
Extremely dissatisfied and would not recommend based on this experience.
Thank you for your feedback. Weโd love the opportunity to resolve thisโplease contact us at [email protected]
Purchased this watch for my son for Christmas. He described to me what he wanted and I felt I found it and with a great price with Ashford. It wasn't until he opened that I knew I was right.
Thanks so much for the awesome review! Weโre thrilled to hear youโre happy with your experience.
Llego bien rรกpido y la calidad es exelente.
Thanks so much for the awesome review! Weโre thrilled to hear youโre happy with your experience.
Process took a week or so to ship and assuming it was due to holiday rush. Tracking was on package, it came as indicated with no damage in original Luminox container (perfect to protect the watch inside too!)& had no issues!
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
Third attempt! The watch is a duplicate so I need a return authorization and a printable return label to return it for a refund...
The online instruction for order placement and return was extremely clear. And, once the order was placed, the tracking communication was on point. And, finally appreciate the secure delivery.
We really appreciate you taking the time to leave us a review, thank you for your kind words!
Sogar mit Versand war es gรผnstiger und kam sicher an
We really appreciate you taking the time to leave us a review, thank you for your kind words!
๐๐ฝ๐๐ฝ๐๐ฝ๐๐ฝ๐๐ฝ๐๐ฝ๐๐ฝ๐๐ฝ๐๐ฝ๐๐ฝ๐๐ฝ๐๐ฝ๐๐ฝ๐๐ฝ๐๐ฝ๐๐ฝ๐๐ฝ๐๐ฝ๐๐ฝ๐๐ฝ
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
The products are of excellent quality, and some items feel like incredible bargains. I am very impressed with the high standards and the great value they offer. I will definitely shop here again
We really appreciate you taking the time to leave us a review, thank you for your kind words!
I fell in LOVE with this exact same Swarovski Heart on ShopLC but I lost the Auction. So I decided to see if it was out there somewhere else & was lucky enough to find it on Ashford's website at 1/2 the price! Couldn't believe my luck so I immediately bought it. It arrived promptly in it's Original Swarovski boxes, undamaged & sparkling like the stars! I couldn't be happier & would buy from Ashford again, without hesitation.
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
Good deal especially w/discount coupon. Thank you.
ะัะตะบัะฐัะฝัะน ะผะฐะณะฐะทะธะฝ, ัะธัะพะบะธะน ะฐััะพััะธะผะตะฝั, ะพัะปะธัะฝัะต ัะตะฝั.
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
ะัะต ะพัะตะฝั ะฟัะพััะพ, ะพัะพัะผะปะตะฝะธะต ะทะฐะฝัะปะพ ะผะตะฝััะต ะผะธะฝััั.
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
Answer: Honestly i doubt anything is every review i red about ashford was negative at some point so i do no recomend purchasing anything from them :(
Answer: I believe it would be foolish to deal with this outfit, you do not get a Manufacturers warranty and there are too many complaints about them.
Answer: Hello, Thank you for your question. Regrettably, due to carrier restrictions, we are not able to ship to the Kingdom of Saudi Arabia.
Answer: Hello, The model number is based on the size which results in differences from the Gucci to the physical shades.
Answer: Hello Dario, Thank you for your question. Yes, all of our products are 100% authentic. They come with all the original materials given by the manufacturer. Please let us know if there is anything else we can assist with.
Answer: We get great deals from our suppliers and do our best to pass this discounts to our customers!
Gain trust and grow your business with customer reviews.
Claim your free account
Gain trust and grow your business with customer reviews.
Claim your free account
Thanks so much for the awesome review! Weโre thrilled to hear youโre happy with your experience.