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business logo of Ashford

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From the business

Shop luxury watches for men and women at Ashford.com. All high end watches are listed with discount pricing and come with a 2 yr. Warranty and FREE shipping!


ashford.com
Founded in 1997
FAIRFIELD, NJ, United States
Sponsored message from Ashford
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Ashford Reviews Summary

The company enjoys a strong reputation for offering quality products at competitive prices, particularly in the watch and sunglasses categories. Customers frequently commend the ease of the shopping experience, fast shipping, and reliable communication throughout the purchasing process. However, concerns arise regarding the return policy for international buyers and occasional issues with packaging. Some customers also express dissatisfaction with the fraud prevention measures, which can hinder transactions. Overall, while the company excels in product selection and customer satisfaction, addressing return policies and enhancing fraud protection could further improve the customer experience.

This summary is generated by AI, based on text from customer reviews

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18,582 reviews

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New York
1 review
0 helpful votes
Follow Chris P.
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I received my most recent purchase - a Hamilton Khaki Field Chronograph - within 2 days of purchase and with a full 2-year manufacturer's warranty. The watch was brand new and was reasonably priced. Ashford is a great company to do business with, and this is the fifth watch I have purchased from them.

Date of experience: January 4, 2026
Ashford W. โ€” Ashford Rep
2 months ago

Thanks so much for the awesome review! Weโ€™re thrilled to hear youโ€™re happy with your experience.

California
1 review
0 helpful votes
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Easy shopping experience
January 14, 2026

I ended up returning the first watch I bought and buying a different one. The process was straightforward and I received my refund for the first watch.

Date of experience: January 4, 2026
Ashford W. โ€” Ashford Rep
2 months ago

Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.

Mexico
1 review
0 helpful votes
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Excelent experience
January 14, 2026
Updated review

This is my first time at Ashford shop., and is cery easy to buy and the customer service, response and communication is very good. Thank you!
Greettings from Mexico

Date of experience: January 4, 2026
Ashford W. โ€” Ashford Rep
2 months ago

We really appreciate you taking the time to leave us a review, thank you for your kind words!


EXCELENTE!
January 1, 2026
Previous review

EXCELENTE!

Date of experience: December 22, 2025
Austria
1 review
0 helpful votes
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Immer wieder gerne
January 14, 2026

Ware wurde sehr schnell geliefert und war komplett in Ordnung๐Ÿ‘๐Ÿผ๐Ÿ‘๐Ÿผ

Date of experience: January 4, 2026
Ashford W. โ€” Ashford Rep
2 months ago

Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.

Michigan
1 review
0 helpful votes
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Great selection and easy process
January 14, 2026

Using the Ashford site was really effortless. Once I found the watch I wanted, I choose the payment method and the order was processed. It was at my doorstep within a few days. Perfect!

Date of experience: January 4, 2026
Ashford W. โ€” Ashford Rep
2 months ago

We really appreciate you taking the time to leave us a review, thank you for your kind words!

Canada
1 review
0 helpful votes
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Mido Men's Watch
January 14, 2026

Though it was hassle-free to order and receive the watch, later I found that the watch was priced slightly lower at another website.

Date of experience: November 11, 2025
Ashford W. โ€” Ashford Rep
2 months ago

Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.

Massachusetts
1 review
0 helpful votes
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Quick delivery, good price
January 14, 2026

Package was shipped quickly. Price was very good. Just be sure to read the return policy before opening or touching the watch. Wish there were more stock photos for this particular model.

Date of experience: January 4, 2026
Ashford W. โ€” Ashford Rep
2 months ago

Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.

Canada
1 review
0 helpful votes
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The watch was already running when arrived. When buying a quartz watch you'll expect a full loaded battery and start the watch yourself.
I don't know if this watch have been running for years or days. I don't know how much battery left. (This is not good when selling a watch)

Putting this problem aside, i love the model and I recommend the watch.

Date of experience: January 4, 2026
Ashford W. โ€” Ashford Rep
2 months ago

Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.

Tennessee
1 review
0 helpful votes
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Defective
January 14, 2026

Very disappointing experience. I purchased a Michael Kors watch just a couple of days ago, and one of the crystals has already come loose and is now inside the dial. This happened under normal use, which is completely unacceptable for a premium-priced product.
This is not the level of quality or quality control I would expect from a brand like Michael Kors. I am now concerned about potential damage to the internal movement and the overall durability of the watch.
Extremely dissatisfied and would not recommend based on this experience.

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Date of experience: January 4, 2026
Ashford W. โ€” Ashford Rep
2 months ago

Thank you for your feedback. Weโ€™d love the opportunity to resolve thisโ€”please contact us at [email protected]

West Virginia
1 review
0 helpful votes
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Purchased online~ very pleased.
January 14, 2026

Purchased this watch for my son for Christmas. He described to me what he wanted and I felt I found it and with a great price with Ashford. It wasn't until he opened that I knew I was right.

Date of experience: December 27, 2025
Ashford W. โ€” Ashford Rep
2 months ago

Thanks so much for the awesome review! Weโ€™re thrilled to hear youโ€™re happy with your experience.

Texas
1 review
0 helpful votes
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Me encanto
January 14, 2026

Llego bien rรกpido y la calidad es exelente.

Date of experience: January 4, 2026
Ashford W. โ€” Ashford Rep
2 months ago

Thanks so much for the awesome review! Weโ€™re thrilled to hear youโ€™re happy with your experience.

Florida
1 review
0 helpful votes
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Great service!
January 14, 2026
Updated review

Process took a week or so to ship and assuming it was due to holiday rush. Tracking was on package, it came as indicated with no damage in original Luminox container (perfect to protect the watch inside too!)& had no issues!

Date of experience: December 22, 2025
Ashford W. โ€” Ashford Rep
2 months ago

Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.


Quick and easy!
December 23, 2025
Previous review

Quick and easy!

Date of experience: December 12, 2025
Illinois
1 review
0 helpful votes
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Duplicate watch
January 14, 2026

Third attempt! The watch is a duplicate so I need a return authorization and a printable return label to return it for a refund...

Date of experience: January 4, 2026
New Hampshire
1 review
0 helpful votes
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Best online experience
January 14, 2026
Updated review

The online instruction for order placement and return was extremely clear. And, once the order was placed, the tracking communication was on point. And, finally appreciate the secure delivery.

Date of experience: January 4, 2026
Ashford W. โ€” Ashford Rep
2 months ago

We really appreciate you taking the time to leave us a review, thank you for your kind words!


So far, so goodโ€ฆ
December 10, 2025
Previous review

So far, so goodโ€ฆ

Date of experience: November 30, 2025
Germany
1 review
0 helpful votes
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Best price
January 14, 2026

Sogar mit Versand war es gรผnstiger und kam sicher an

Date of experience: January 4, 2026
Ashford W. โ€” Ashford Rep
2 months ago

We really appreciate you taking the time to leave us a review, thank you for your kind words!

Ohio
1 review
0 helpful votes
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๐Ÿ‘๐Ÿฝ๐Ÿ‘๐Ÿฝ๐Ÿ‘๐Ÿฝ๐Ÿ‘๐Ÿฝ๐Ÿ‘๐Ÿฝ๐Ÿ‘๐Ÿฝ๐Ÿ‘๐Ÿฝ๐Ÿ‘๐Ÿฝ๐Ÿ‘๐Ÿฝ๐Ÿ‘๐Ÿฝ๐Ÿ‘๐Ÿฝ๐Ÿ‘๐Ÿฝ๐Ÿ‘๐Ÿฝ๐Ÿ‘๐Ÿฝ๐Ÿ‘๐Ÿฝ๐Ÿ‘๐Ÿฝ๐Ÿ‘๐Ÿฝ๐Ÿ‘๐Ÿฝ๐Ÿ‘๐Ÿฝ๐Ÿ‘๐Ÿฝ

Date of experience: January 4, 2026
Ashford W. โ€” Ashford Rep
2 months ago

Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.

Viet Nam
1 review
0 helpful votes
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This website is fantastic
January 14, 2026
Updated review

The products are of excellent quality, and some items feel like incredible bargains. I am very impressed with the high standards and the great value they offer. I will definitely shop here again

Date of experience: January 4, 2026
Ashford W. โ€” Ashford Rep
2 months ago

We really appreciate you taking the time to leave us a review, thank you for your kind words!


I feel that's so great
December 20, 2025
Previous review

I feel that's so great

Date of experience: December 10, 2025
Alabama
1 review
0 helpful votes
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Lots of Beauty, so little Price.
January 14, 2026
Updated review

I fell in LOVE with this exact same Swarovski Heart on ShopLC but I lost the Auction. So I decided to see if it was out there somewhere else & was lucky enough to find it on Ashford's website at 1/2 the price! Couldn't believe my luck so I immediately bought it. It arrived promptly in it's Original Swarovski boxes, undamaged & sparkling like the stars! I couldn't be happier & would buy from Ashford again, without hesitation.

Date of experience: January 4, 2026
Ashford W. โ€” Ashford Rep
2 months ago

Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.


Good deal especially w/discount coupon
December 26, 2025
Previous review

Good deal especially w/discount coupon. Thank you.

Date of experience: December 16, 2025
Estonia
1 review
0 helpful votes
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ะœะฐะณะฐะทะธะฝ
January 14, 2026
Updated review

ะŸั€ะตะบั€ะฐัะฝั‹ะน ะผะฐะณะฐะทะธะฝ, ัˆะธั€ะพะบะธะน ะฐััะพั€ั‚ะธะผะตะฝั‚, ะพั‚ะปะธั‡ะฝั‹ะต ั†ะตะฝั‹.

Date of experience: January 4, 2026
Ashford W. โ€” Ashford Rep
2 months ago

Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.


ะ’ัะต ะพั‡ะตะฝัŒ ะฟั€ะพัั‚ะพ, ะพั„ะพั€ะผะปะตะฝะธะต ะทะฐะฝัะปะพ ะผะตะฝัŒัˆะต ะผะธะฝัƒั‚ั‹.

Date of experience: December 19, 2025
Israel
1 review
0 helpful votes
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January 14, 2026

.../...

Date of experience: January 4, 2026
Ashford W. โ€” Ashford Rep
2 months ago

Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.