On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Shop luxury watches for men and women at Ashford.com. All high end watches are listed with discount pricing and come with a 2 yr. Warranty and FREE shipping!
Ashford Reviews Summary
The company enjoys a strong reputation for offering quality products at competitive prices, particularly in the watch and sunglasses categories. Customers frequently commend the ease of the shopping experience, fast shipping, and reliable communication throughout the purchasing process. However, concerns arise regarding the return policy for international buyers and occasional issues with packaging. Some customers also express dissatisfaction with the fraud prevention measures, which can hinder transactions. Overall, while the company excels in product selection and customer satisfaction, addressing return policies and enhancing fraud protection could further improve the customer experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Ashford lives up to the hype and delivers quality luxury watches at incredibly reduced prices.
Excellent! Beautiful watch. Great selection of watches offered by Ashford
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
Can never find another seller as good as Ashford. Great prices and the best service.
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
Quick and good very nice and just what I ask for would definitely shop again
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
Shipping took longer than expected and did not receive a notice when product shipped
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
Always here for discounted accessories so my experiences have been really good.
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
Good as expected. Very satisfied. Decided to switch it up from round style watches I typically prefer and this beauty won over my heart.
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
A good watch—stylish, reliable, and comfortable for daily wear. The design is sleek yet classic, making it versatile for both casual and formal settings. Timekeeping is accurate, and the build quality feels solid. Overall, it's a worthwhile purchase for anyone looking for a dependable and attractive timepiece.
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
I wish there was a try on filter so I would be able to see if the glasses were too small or too for my face. Other then that It was fast, cheap and good quality.
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
Excellent items and excellent service I'll buy again from them!
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
Everything went smoothly! I had absolutely no issues. Delivery was also a breeze.
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
Beautiful pear of glasses. I would definitely purchase again from Ashford!
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
I had a good experience. I placed the order and it came in a timely fashion.
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
Smooth and fast! Great price and easy shopping experience!
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
Great price, easy website to navigate
Good Day, Is there any way possible for me to get a larger band for this watch? The standard issued band (22mm) is a bit small for me. Do you have the same band in a 24 or 26mm?
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
Price was low, but support really sucks. The person I dealt with was super lazy and basically told me to go find the manual for my (expensive) watch by myself. If it were my company, I'd send them home and find a better worker.
Great price but selection was lower than Id like.
I have ordered from Ashford many times and their service has always been excellent.
Thanks so much for the awesome review! We’re thrilled to hear you’re happy with your experience.
Good quality product, and fast delivery service. Ease of use on their website. I can't complain. The packaging was great too
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
SmartCustomer for Business
Gain trust and grow your business with customer reviews.
Claim your free account
We really appreciate you taking the time to leave us a review, thank you for your kind words!