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Shop luxury watches for men and women at Ashford.com. All high end watches are listed with discount pricing and come with a 2 yr. Warranty and FREE shipping!
The company enjoys a strong reputation for offering quality products at competitive prices, particularly in the watch and sunglasses categories. Customers frequently commend the ease of the shopping experience, fast shipping, and reliable communication throughout the purchasing process. However, concerns arise regarding the return policy for international buyers and occasional issues with packaging. Some customers also express dissatisfaction with the fraud prevention measures, which can hinder transactions. Overall, while the company excels in product selection and customer satisfaction, addressing return policies and enhancing fraud protection could further improve the customer experience.
This summary is generated by AI, based on text from customer reviews
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Very fast shipping, item arrived perfectly with no issues and as described. Will gladly be doing business with them again. Packing was a bit subpar inside the shipping box considering the price of the watch and how extremely poorly some carriers handle packages, but it arrived undamaged. That would be my only suggestion, as I also worked 15+ years handling shipping fragile luxury goods priced well north of $10k.
Seguros y rápidos al momento de enviar sus productos
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
Watch is legit as expected & it really suprised me that I didn't need to pay any additional duties. Exactly like what the CS told me
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
Had noticed good quality products from a ashford but was hesitant because some of the items look too good to be true. But very pleased the service.
We really appreciate you taking the time to leave us a review, thank you for your kind words!
Easy to scroll and shop and excellent products at very competitive prices.
Perfecta, rápida atención y rápido envio
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Fácil de comprar, con buenos descuentos.
Easy tracking once issued. Might be good to have a status in days between order confirmation and courier handover. Wondered what was happening after a few days of no movement.
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I highly recomend Ashford, I have purchased several times from them, product comes as promissed, in a timely fashion, and top quality.
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
Ashford was great and delivered a brand-new watch with a completed warranty card (did not expect that!). The watch quickly developed a problem, but that isn't Ashford's fault.
We really appreciate you taking the time to leave us a review, thank you for your kind words!
My order was returned back because I wasn't home each time ups make the delivery. I'm old customer who has never had any issues with my package.
I think Ashford shouldn't put a severe restriction on a packages, where by ups Managers can't help change the option for the customer to receive their Items.
Thank you for your feedback. We’d love the opportunity to resolve this—please contact us at [email protected]
Fast shipping and the choice of payment
I bought the exact same frames last week and they were defective (scratch on one corner) reached out to customer service and they were able to resolve the issue for me.
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
I've purchased half a dozen watches through Ashford and only had one issue regarding a purchase. That issue was due to the fact Ashford didn't stock Gevril/Gv2 and they shipped from Gevril's warehouse. Also Ashford is a authorized dealer for some quality Swiss brands and your not stuck with a second party warranty buying through a AD.
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The watch arrived quickly, in its original box with a manual. I had to sign for it and that was good. It works perfectly so far
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Highly recommended especially when purchasing any Swatch Group time piece - Hamilton, Tissot, Mido, etc. They come with a full manufacturer's warranty which is important to me.
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
Always fair and sometime incredible prices on beautiful time pieces. The fact that that are an Authorized dealer for the Swatch Group (Mido, Tissot, Hamilton, etc) is a HUGE bonus.
I saw this skeleton watch on sale and bought it. As with every watch, I don't wear it for a while, but observe how accurate it is for a few days.
This was excellent (only 20-30 seconds fast a day) but it just stopped working.
I'm hopeful that Ashford will correct the issue.
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
Ashford routinely offers the best pricing even if the selection seems a tad limited.
The customer service appears to be…responsive.
They shipped an extra item that I didn't order. They recognized their error, and asked for a return. I then had to return it, and required me to pack and travel to UPS to drop it off.
Last order, invicta yellow band watch came in a timely matter. Pleasantly surprised at the speed of delivery and wuality and value!
Thanks so much for the awesome review! We’re thrilled to hear you’re happy with your experience.
This was my first purchase and I chose ashford because they had the best price I could find for what I was looking for. My order shipped right away and arrived sooner than I expected. 5 stars!
Thanks so much for the awesome review! We’re thrilled to hear you’re happy with your experience.
Watches ordered in the past were authentic and brand new, they are still working fine after so many years of use. Satisfied online shopping experiences.
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
Always find great products for a very fair price. Smooth transactions and when I needed some assistance, they responded and situated everything within 72 hours. Will be back.
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
Everything arrives on time and well packaged. Only wish I would receive an invoice with my transaction.
It was very shortly after I had purchased the watch that I had received shipping information. When I got it the watch was well packaged and looked absolutely amazing.
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
The shipping and delivery time was a little longer than expected but it's ok or wasn't in a rush. I like the way they were packaged that prevented the sunglasses to get damaged during transit.
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
Answer: Honestly i doubt anything is every review i red about ashford was negative at some point so i do no recomend purchasing anything from them :(
Answer: I believe it would be foolish to deal with this outfit, you do not get a Manufacturers warranty and there are too many complaints about them.
Answer: Hello, Thank you for your question. Regrettably, due to carrier restrictions, we are not able to ship to the Kingdom of Saudi Arabia.
Answer: Hello, The model number is based on the size which results in differences from the Gucci to the physical shades.
Answer: Hello Dario, Thank you for your question. Yes, all of our products are 100% authentic. They come with all the original materials given by the manufacturer. Please let us know if there is anything else we can assist with.
Answer: We get great deals from our suppliers and do our best to pass this discounts to our customers!
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Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.