On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
ASAP Tickets® specializes in providing the cheapest flight deals from the US to Europe, Asia, Africa, India, Middle East & North Africa completed with a personalized 24/7 customer support. We’re proud to offer not just affordable options but also legit, reliable service.
With over 20 years of professional experience, ASAP Tickets has become synonymous with incredibly low discount airfares and hassle-free bookings, making us a trusted choice for travelers worldwide.
2400+ travel agents who speak in more than 25 languages are ready to do all the research and legwork to offer the exclusive negotiated deals and prices for no matter a one-way, round-trip tickets or multi-city flights. Moreover, whenever you need to cancel or change your flight, we are just a phone call away 24/7/365.
Benefit from our exclusive flight deals, discounts on over 70 partner airlines, and over 200 airlines in total. You can get the most affordable last-minute and peak-season flight deals. Without...
ASAP Tickets Reviews Summary
ASAP Tickets has a rating of 4.8 stars from 8,721 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ASAP Tickets most frequently mention customer service, travel agent and best deal. ASAP Tickets ranks 1st among Discount Travel sites.
We monitor reviews for authenticity
Winter is an excellent and very helpful travel agent... she even gave us a very reasonable quote in our flight by coordinating with airline company to accommodate our schedule as per our request... I would recommend ASAP to my friends when booking for flights elsewhere...
You were a great help thank you very much for your help and I will talk to you soon again
Have tried to work wtih staff on this site, and NEAL is best! You cannot find a better friend to help with ASAP Tickets! I am SURE of this and REALLY value Neal!
Denver was excellent, thorough and made sure we got the right information.
I tried an agent here because my relative seemed to have some success with getting decent tickets, and the agent is friendly enough, but even though I was assured that making the jump to buy the tickets was refundable within the first 24 hours, it turns out I found not only a much better price through the actual website, when I went to cancel through ASAP, I was told only the ticket was refundable, and that the Travel Care fee ($279 for both of us...) was used to cancel the tickets, even though the actual company has a 24 hour cancellation policy, so there shouldn't have been any penalty fee that the travel care was needed for in order to cover the cancellation as he claimed. All I was told was that it was out of his hands. I had reasonable reason to doubt that they actually had my best interest in mind.
Update: An ASAP representative reached out to me to resolve the issue and gave me a full refund, so I'm updating to 3 stars. It may have been my particular agent, so I do appreciate them trying to help resolve the issue.
Dear Customer,
Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.
Your complaint is assigned a special ID: 154799
Please email this ID at [email protected]
with your booking confirmation number, and we will get in touch with you
Thank you in advance.
Fannie was very patient and helpful in addressing our travel needs
I wanted to buy a ticket, they kept me on hold for 12+ hours, and then they increased the price for $100. It completely scam agency please don't fall for it
Dear Customer,
Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.
Your complaint is assigned a special ID: 154791
Please email this ID at [email protected]
with your booking confirmation number, and we will get in touch with you
Thank you in advance.
Pleasant dependable and helpful
Enjoy dealing with Ann
Pleasant, thorough and professional. My agent, Willow did an excellent job in booking my flight.
It went well and good. He helped me with the process for long hours. He was patient and reiable. He is trustworthy.
My agent Rasheeda is very helpful and so patient to all my questions, concerns and requests. She also made me feel that she is always available for me.
Purchased 3 tix with protection. 2 hours later, after discovering some things about what I'd booked that didn't work for me, I asked for a refund. It took a couple days, but after they couldn't find another flight for me that met my needs, they refunded my money. I appreciate that they did right by me.
Fast intelligent service. Staff member very friendly and professional. Always looking for the best way to make the customer happy with the outcome.
Vixen is my agent, thank you so much for being patience and very helpful. I will buy ticket from you for our next flight.
I am happy with how House was able to accommodate my flight request for my travel to the Philippines and back home and I do hope and pray that it's a great experience using ASAP for my trip.
Mr Kai your customer service representative give me good and quality customer service. He was able to find me cheapest air fare ticket going to Philippines with good connecting flight going to Japan.
The girl apsara helped me to book the ticket to india. She was a great person and talk very nicely and proffetionly.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Customer,
Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.
Your complaint is assigned a special ID: 154803
Please email this ID at [email protected]
with your booking confirmation number, and we will get in touch with you
Thank you in advance.