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ASAP Tickets

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

ASAP Tickets® specializes in providing the cheapest flight deals from the US to Europe, Asia, Africa, India, Middle East & North Africa completed with a personalized 24/7 customer support. We’re proud to offer not just affordable options but also legit, reliable service.

With over 20 years of professional experience, ASAP Tickets has become synonymous with incredibly low discount airfares and hassle-free bookings, making us a trusted choice for travelers worldwide.

2400+ travel agents who speak in more than 25 languages are ready to do all the research and legwork to offer the exclusive negotiated deals and prices for no matter a one-way, round-trip tickets or multi-city flights. Moreover, whenever you need to cancel or change your flight, we are just a phone call away 24/7/365.

Benefit from our exclusive flight deals, discounts on over 70 partner airlines, and over 200 airlines in total. You can get the most affordable last-minute and peak-season flight deals. Without...


asaptickets.com
Founded in 2001
Wilmington, DE, United States
+255
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ASAP Tickets Reviews Summary

ASAP Tickets has a rating of 4.8 stars from 8,736 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ASAP Tickets most frequently mention customer service, travel agent and best deal. ASAP Tickets ranks 1st among Discount Travel sites.

service
1,366
quality
4,069
This company responds to reviews on average within 0 days

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Canada
1 review
0 helpful votes
Follow Luce Y.
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Excellent customer service
April 9, 2022

Vixen is my agent, thank you so much for being patience and very helpful. I will buy ticket from you for our next flight.

Date of experience: April 9, 2022
Canada
1 review
0 helpful votes
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Very good
April 9, 2022

I am happy with how House was able to accommodate my flight request for my travel to the Philippines and back home and I do hope and pray that it's a great experience using ASAP for my trip.

Date of experience: April 8, 2022
California
1 review
0 helpful votes
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Good Customer service
April 9, 2022

Mr Kai your customer service representative give me good and quality customer service. He was able to find me cheapest air fare ticket going to Philippines with good connecting flight going to Japan.

Date of experience: April 8, 2022
California
1 review
0 helpful votes
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The girl apsara helped me to book the ticket to india. She was a great person and talk very nicely and proffetionly.

Date of experience: April 8, 2022
Nevada
1 review
0 helpful votes
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ASAP Tickets
April 8, 2022

It was a perfect customer servicing I had received from ASAP Tickets agent named Hamby. Thank you indeed!

Date of experience: April 8, 2022
Washington
1 review
0 helpful votes
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Tickets to India
April 8, 2022

Excellent from the time I called to the time I received my tickets, were very interactive. Will always book thru them

Date of experience: April 8, 2022
Washington
1 review
0 helpful votes
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Horrible customer service, liars!, thieves! They will also put you on hold for ages without help. Transfer you to several departments and no one to help. Really pray they get arrested for their fraudulent behaviors.

Date of experience: April 8, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear Customer,

Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.
Your complaint is assigned a special ID: 153549
Please email this ID at [email protected]

with your booking confirmation number, and we will get in touch with you

Thank you in advance.

Colorado
1 review
0 helpful votes
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Excellent
April 8, 2022

Gavin was Very friendly, accommodating, patient and ease to understand.

Date of experience: April 7, 2022
New York
1 review
0 helpful votes
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Excellent
April 7, 2022

Manoj did an excellent job he has a lot of patience and well responsible to do his job, I will be very happy to refer him to all my relatives and friends. Keep up the good works. God Bless!

Date of experience: April 7, 2022
Michigan
1 review
0 helpful votes
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Got great deal for summer flights
April 7, 2022

Stoffel was patient, worked continuously and got a great deal that was WIN-WIN for both of us. Thanks Stoffel and keep up the good work and make more customers happy

Date of experience: April 7, 2022
Georgia
1 review
0 helpful votes
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Good understanding
April 7, 2022

Direct focus and very helpful, did not wast my time and then he worked around my plan and my fan ace was managed well I'm very happy with the transition thank you sir for your great job.

Date of experience: April 7, 2022
California
1 review
0 helpful votes
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Very satisfied.
April 7, 2022

Hidalgo B. Was very professional and helpful,
He took care of all my needs for this upcoming trip.

Date of experience: April 7, 2022
Maryland
1 review
0 helpful votes
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He dealt with 2 non-tech savvy women, giving us all the assistance we needed and more as we went thru that ASAP verification process, and for that we thank him so much!

Date of experience: April 7, 2022
Georgia
1 review
0 helpful votes
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Excellent service Tyra
April 7, 2022

She's very good at her job. She's Patiently listen to her customer.

Date of experience: April 7, 2022
North Carolina
1 review
0 helpful votes
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Santorini Greece
April 7, 2022

Vader, my travel agent was Outstanding. He was extremely patient and answered all my questions thoroughly. Vader explained flight info in great detail; on issues I hadn't thought about.

Date of experience: April 7, 2022
Texas
1 review
3 helpful votes
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They canceled my ticket without my approval after I clearly told them I was okay with the changes made by the airline.
Spoke with a customer service agent who had a nasty personality and kept over talking me.
They didn't give me any option at just few weeks for my flights that I bought months ago. So I have to start looking for a new flight.
Don't waste your money with them there are other cheap and great companies you can book from.

Date of experience: April 7, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear Customer,

Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.
Your complaint is assigned a special ID: 153543
Please email this ID at [email protected]

with your booking confirmation number, and we will get in touch with you

Thank you in advance.

Florida
2 reviews
0 helpful votes
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Very efficient
April 7, 2022

Very satisfied with the customer representative who assisted us with this booking. Would recommend asap to everyone.

Date of experience: April 7, 2022
Nebraska
1 review
0 helpful votes
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Very responsive and great price
April 7, 2022

I had difficulty in getting a itinerary planned by other travel agencies, but Abbot from ASAP tickets made the process real easy. He worked with us to get great prices and better trip than any other available options.

Date of experience: April 6, 2022
Maryland
1 review
0 helpful votes
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Excellent service
April 7, 2022

Easy to get along agent. Very accommodating and able to answer my question.

Date of experience: April 6, 2022
Minnesota
1 review
0 helpful votes
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Me and my family's flights were cancelled this Christmas due to testing positive for COVID. The airline has refunded the ASAPTICKETSfor the tickets but the have failed to give me back my money (thousands)

Don't use ASAPTICKETS! They're a sham!

Date of experience: April 6, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear Customer,

Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.
Your complaint is assigned a special ID: 152727
Please email this ID at [email protected]

with your booking confirmation number, and we will get in touch with you

Thank you in advance.