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ASAP Tickets

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

ASAP Tickets® specializes in providing the cheapest flight deals from the US to Europe, Asia, Africa, India, Middle East & North Africa completed with a personalized 24/7 customer support. We’re proud to offer not just affordable options but also legit, reliable service.

With over 20 years of professional experience, ASAP Tickets has become synonymous with incredibly low discount airfares and hassle-free bookings, making us a trusted choice for travelers worldwide.

2400+ travel agents who speak in more than 25 languages are ready to do all the research and legwork to offer the exclusive negotiated deals and prices for no matter a one-way, round-trip tickets or multi-city flights. Moreover, whenever you need to cancel or change your flight, we are just a phone call away 24/7/365.

Benefit from our exclusive flight deals, discounts on over 70 partner airlines, and over 200 airlines in total. You can get the most affordable last-minute and peak-season flight deals. Without...


asaptickets.com
Founded in 2001
Wilmington, DE, United States
+255
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ASAP Tickets Reviews Summary

ASAP Tickets has a rating of 4.8 stars from 8,721 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ASAP Tickets most frequently mention customer service, travel agent and best deal. ASAP Tickets ranks 1st among Discount Travel sites.

service
1,366
quality
4,069
This company responds to reviews on average within 0 days

We monitor reviews for authenticity

Canada
1 review
0 helpful votes
Follow Neemol C.
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Awesome service
April 18, 2022

Customer care service was awesome. Got ticket's cheaper

Date of experience: April 18, 2022
North Carolina
1 review
0 helpful votes
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Good
April 18, 2022

Problem solved! Help me with booking confirmation. Very courteous and action within 2 to 3 hrs.

Date of experience: April 18, 2022
Florida
1 review
0 helpful votes
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Gentle, polite, excellent
April 18, 2022

Pauline was very courteous, knowledgeable, friendly and to the point.

Date of experience: April 17, 2022
California
1 review
0 helpful votes
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Excelente atención
April 17, 2022

Excelente atención y trabajo con buen profesionalismo lo recomiendo gracias amigo Elicer

Date of experience: April 17, 2022
Florida
1 review
0 helpful votes
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She is polite, patient, knowledgeable and easy to understand the need of customers.

Date of experience: April 17, 2022
Florida
1 review
0 helpful votes
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Timaya was there and quick replies. This is the second trip I booked with him and answered questions quickly and booking the same. Will refer him and this company and will use in the future too. Thanks again.

Date of experience: April 17, 2022
Maryland
1 review
0 helpful votes
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Outstanding Agents
April 17, 2022

It's my second time that I've used their service for international travel, ASAPTICKET would assign you an agent who would take complete responsibility for your travel from start to finish. They will transparently arrange for any pieces that you would have missed like vaccinations, layovers, food preferences, and other restrictions. Just tell them, and they will take care of it if they can. Otherwise they'll let you know.

Date of experience: April 17, 2022
New Hampshire
1 review
0 helpful votes
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JUL/AUG sea-mnl ATB
April 17, 2022

Extremely satisfied with services rendered by EJAL, assisting in reserving my flight. Very customer-oriented in dealing with me throughout the reservation process.

Date of experience: April 16, 2022
New Jersey
1 review
0 helpful votes
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Excellent seevice
April 16, 2022

Excellent service was provided by the agent; answered all the questions professionally

Date of experience: April 16, 2022
New York
1 review
0 helpful votes
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Great
April 16, 2022

Dev was helpful, and very informative. I know we will have a wonderful time because of the service we received from Dev.

Date of experience: April 16, 2022
Florida
1 review
0 helpful votes
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Excelente. Buena atención
April 15, 2022

Exelente trato, todo el proceso fue muy profecional.

Date of experience: April 15, 2022
Texas
1 review
0 helpful votes
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This company is a joke the customer service is non existent. I bought tickets to Croatia they recommended Turkish airlines worst I've flown on inflight entertainment compared to international flights is like have 4 basic Chanel's with 1-3 episodes. I never do connects I always do nonstop. They gave me a connect that had a 2 jr lay over in Turkey. The flight from Turkey was missed because we were in route to Turkey when it arrived and left. The next flight was 8 the next morning. The reviews I read said that Turkish airline connects are the worst. We had to stay in the airport overnight they offered no accommodations the seats there are hard. I lost money on my accommodations in zabreg because we were going to another city the following day. ASAP said nothing did nothing. On the return flight the layover turned out to be 5 1/2 hrs instead of 2. We got back at midnight and customs is very slow at this time. I thought ASAP would provide a great service they charge you a tip and Don absolutely nothing no upgrade flights no courtesy calls what is the point of them. The flight I booked with them could've been done myself at the same cost they are a rip off.

Date of experience: April 15, 2022
Candice J. ASAP Tickets Rep
over a year old

Dear Customer,

Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.
Your complaint is assigned a special ID: 155713
Please email this ID at [email protected] with your booking confirmation number, and we will get in touch with you.

Thank you in advance.

Washington
1 review
0 helpful votes
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No title
April 15, 2022

Kaitlyn did a good job especially considering that my hearing is not good. I resent being asked for a tip. ASAP receives a commission plus charges a fee. Your fare quote should include your fee.

Date of experience: April 15, 2022
North Carolina
1 review
0 helpful votes
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Dissatisfied
May 15, 2022

I was misled on the layover. I was informed of a 2 hr layover in singapore and and it turns out to be 22 hrs.

Date of experience: April 15, 2022
Candice J. ASAP Tickets Rep
over a year old

Dear Customer,

Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.
Your complaint is assigned a special ID: 155709
Please email this ID at [email protected]

with your booking confirmation number, and we will get in touch with you

Thank you in advance.

Nevada
1 review
0 helpful votes
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Best of the Best
April 15, 2022

Tracy knew what we were looking for and within an hour the booking was completed.

Date of experience: April 15, 2022
California
1 review
0 helpful votes
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Great experience
April 15, 2022

I really appreciate the way Ms Lana is always available to answer my questions. She's helpful, kind and very professional in her dealings with us.

Date of experience: April 15, 2022
Pennsylvania
1 review
0 helpful votes
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Good job!
April 15, 2022

Very helpful! Work hard, even after his working time, took care

Date of experience: April 14, 2022
New York
1 review
0 helpful votes
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Plane Tickets
April 15, 2022

Had a wonderful experience getting my travel tickets, Valentin was very helpful!

Date of experience: April 14, 2022
California
1 review
0 helpful votes
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Excellent Customer Service
April 15, 2022

Krisanta is very professional and knowledgeable with her job. She gave us an options that meet with our budget. We are very satisfied with her customer service.

Thank you so much!

Date of experience: April 14, 2022
Texas
1 review
0 helpful votes
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Excellent
April 14, 2022

It was very pleasant and Mr. Skip made me feel like family.

Date of experience: April 14, 2022