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From the business
ASAP Tickets® specializes in providing the cheapest flight deals from the US to Europe, Asia, Africa, India, Middle East & North Africa completed with a personalized 24/7 customer support. We’re proud to offer not just affordable options but also legit, reliable service.
With over 20 years of professional experience, ASAP Tickets has become synonymous with incredibly low discount airfares and hassle-free bookings, making us a trusted choice for travelers worldwide.
2400+ travel agents who speak in more than 25 languages are ready to do all the research and legwork to offer the exclusive negotiated deals and prices for no matter a one-way, round-trip tickets or multi-city flights. Moreover, whenever you need to cancel or change your flight, we are just a phone call away 24/7/365.
Benefit from our exclusive flight deals, discounts on over 70 partner airlines, and over 200 airlines in total. You can get the most affordable last-minute and peak-season flight deals. Without...
ASAP Tickets Reviews Summary
ASAP Tickets has a rating of 4.8 stars from 8,721 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ASAP Tickets most frequently mention customer service, travel agent and best deal. ASAP Tickets ranks 1st among Discount Travel sites.
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Good telephone manners, follow up and result. Ready to introduce you to others. Thanks
Thank you so much, dear Panos, for sharing your impression!
We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime!
They are money hungry thieves that will stop at nothing to get your money. I bought a ticket with a protection plan, and they didn't add the protection plan and therefore they used that excuse to not grant me my full refund. They have this rule that you can cancel within 24 hours of purchasing ticket. I called them within 24 hours multiple times, but the agent (Hennessy) refused to help and told me she would follow up in 30 minutes and never called back. Their supervisor is also useless and did not help at all, and they purposely do not add a protection plan even though I filled out a form and gave my credit card information. Stay away from this company! They have expensive rates but they are not transparent about them.
Dear Customer,
Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.
Your complaint is assigned a special ID: 160321
Please email this ID at [email protected]
with your booking confirmation number, and we will get in touch with you
Thank you in advance.
Very helpful, gave detailed information, fast service
Dear Elsie, thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime!
Mr Nobel is prompt and courteous and insures the travels gets exactly what they want.
Dear Per Ankh, we are very grateful for your 5-star review. Nobel will be glad to know about your appreciation!
We recently experienced a bad situation. International booking had a 2hour window in between flights but because the first flight/plane was late by an hour we were not able to board the 2nd flight. We were told we are no show. That situation is not due to our fault but of the 1st airline that was late. We called asaptickets thinking our PROTECTION PLAN will be ideal for this situation and we were refused. We ended up buying tickets at 2x the price. Staff is only friendly when booking but when there is an issue with money you are at a loss. Next time use other company or make sure you allot times for situation like flight delay and other things.
Dear Customer,
Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.
Your complaint is assigned a special ID: 159767
Please email this ID at [email protected]
with your booking confirmation number, and we will get in touch with you
Thank you in advance.
Dear Gil,
Thank you for your review! We strive to provide the best service.
Excellent service, hope to get a lot better rate on our next flight ticket.
Hello, Joventina, thank you for your review! We strive to exceed the expectations.
Will was very very patience with me. He is all the way customer service and very helpful. A lot of an agent was calling me to give me a good deal. But i decided to go to Will because he was with me all the way.
Dear Marietta, we are thrilled to receive such a great rating. Thank you for your loyalty and appreciation. Will is a great member of our team and he will be very glad to read your review! We look forward to hearing from you again.
He was very friendly understanding and patience with me. Will use him again in the future
Dear Deon, thanks so much for sharing your experience with us.
We are glad that you are satisfied with your agent!
We hope to see you again soon.
My agent was Bolivar, and he was very great at finding cheap rates and followed up every step of the way throughout the entire process. I enjoyed my interaction with him and he helped with the booking. I will definitely recommend ASAP Tickets and plan on using them again in the future.
Dear Tai, thanks so much for sharing your impression with us. We are glad that you liked your experience with Bolivar. He is truly a very professional agent. We hope to see you again soon!
They gave me a ticket that was not valid. I was supposed to have a connecting flight between ANA airlines and JetStar airlines. When I got to the airport, the staff would not let me board as ANA airlines and JetStar airlines are not allowed for connecting flights, I have called ASAP tickets immediately and they were unable to help me. I tried calling them repeatedly and they all told me to wait for 24-48 hours. It has now been more than 48 hours and they're telling me to wait more. They won't even rebook my tickets and are now telling me to pay more for the fare differences. Why should I pay more when it was their fault on why I was unable to travel. Furthermore, they would not even give me a refund, they only want to give me a voucher. There customer service sucks as well, especially their employees, Givenchy and Migoro, they lied to me and made me wait for them to contact me. They never did and ignored my calls. DO NOT BOOK HERE EVER if you don't to waste your time and money!
Dear Customer,
Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.
Your complaint is assigned a special ID: 159047
Please email this ID at [email protected]
with your booking confirmation number, and we will get in touch with you
Thank you in advance.
Prateek was awesome in listening to what my needs were and finding something that I liked. He was SO patient with me and I am grateful! Wonderful experience!
Dear Briana, we are extremely happy that you liked your experience; he will be very glad to know about your appreciation!
Thanks for your kind words and we look forward to hearing from you again.
Jude was so excellent with his work that, you will want to buy even more air ticket though u need one. He is super patient, friendly and very professional. Jude helped me to save abt 400$. What a bingo.
Dear Thomas, we are so pleased to know that you enjoyed your experience. Jude is indeed a great agent; he will be happy to know about your appreciation.
We look forward to hearing from you again!
Can't say enough good things about Caroline and the whole process! Was our first time using ASAP which was recommended by a friend and will definitely use again and will save Caroline's number for the future!
Dear Rebecca, thank you very much for such kind words. We are so glad that you loved your experience with Caroline; she will be pleased to know about your appreciation!
We look forward to hearing from you again.
Well, I truly had a wonderful time dealing with my future travel and finding the right flight for me for my trip with the outstanding assistance of Ritz Mabuhay. His service is exceptional and commendable.
He is an amazing and awesome travel agent. Two enthusiastic thumbs up. Bravo, ASAP Tickets!
Thank you so much, dear Nestor, for your high appreciation and this amazing review!
We are very happy you loved your experience with us.
Our goal is the total satisfaction of our customers and to provide a positive experience, and it seems we have achieved it.
Spoke with Giovanni and he was friendly and explained my options for my flight to the philipines which saved me money and time. I am very happy with Giovanni and would recommend him to my friends and employees
Dear Frank, we are really glad you were satisfied with Giovanni; he is truly a very experienced and qualified agent! We look forward to hearing from you, your friends and employees:)
Thank you so much for your kind words and for recommending us.
Much much easier to have her as my new travel agent.
Dear Rainalyne, we are thrilled that you loved your experience with Eilish!
Thanks for your kind words and we look forward to hearing from you again.
First, I'd like to thank my friend Marie "Shilon" Mercado who works for ASAP Tickets for sharing with me the information on booking my future int'l. Flight/s with the latter.
As she was on a day off when I have to book one, without any delay, she referred me to her very good friend/colleague named, Xelee.
Xelee delivered an exceptional service in getting my desired flight itinerary at a very good deal. It's so reassuring when she mentioned that the beauty in booking your flight/s with them is, in the event of any flight issues, ASAP Tickets is just a phone call away to assist you at once.
Once again, thanks much Marie "Shilon" and Xelee for your exemplary service! All the best to the entire ASAP Tickets team!
Dear Jocelyn, thank you so much for taking the time to leave us this amazing review!
Shilon and Xelee are really professional agents and you are very lucky to have such friends:)
We are thrilled that you loved your experience with them; they will be very happy to read your review.
Thanks again for your kind words and high appreciation!
Ador was very patience and very knowledgeable to his booking my mom traveling from Birmingham to California.
Dear Rosario, we are glad you enjoyed your experience with us!
Thank you for your kind words and high appreciation.
We will be pleased to serve you again.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Dexter, thank you so much for this 5-star review. We are so glad that you enjoyed your experience with our agent. We look forward to hearing from you again.