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ASAP Tickets

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

ASAP Tickets® specializes in providing the cheapest flight deals from the US to Europe, Asia, Africa, India, Middle East & North Africa completed with a personalized 24/7 customer support. We’re proud to offer not just affordable options but also legit, reliable service.

With over 20 years of professional experience, ASAP Tickets has become synonymous with incredibly low discount airfares and hassle-free bookings, making us a trusted choice for travelers worldwide.

2400+ travel agents who speak in more than 25 languages are ready to do all the research and legwork to offer the exclusive negotiated deals and prices for no matter a one-way, round-trip tickets or multi-city flights. Moreover, whenever you need to cancel or change your flight, we are just a phone call away 24/7/365.

Benefit from our exclusive flight deals, discounts on over 70 partner airlines, and over 200 airlines in total. You can get the most affordable last-minute and peak-season flight deals. Without...


asaptickets.com
Founded in 2001
Wilmington, DE, United States
+255
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ASAP Tickets Reviews Summary

ASAP Tickets has a rating of 4.8 stars from 8,721 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ASAP Tickets most frequently mention customer service, travel agent and best deal. ASAP Tickets ranks 1st among Discount Travel sites.

service
1,366
quality
4,069
This company responds to reviews on average within 0 days

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California
1 review
0 helpful votes
Follow Tupou N.
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Thank you Apple for your help really appreciate it!

Date of experience: May 2, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear Tupou, we are pleased you were satisfied with Apple. Thank you for your appreciation and kind words.
We look forward to hearing from you again.

Georgia
1 review
0 helpful votes
Follow marfe P.
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We're thankful to Mr. Demon we save some $$ for our airline tickets.
Your the best!

Date of experience: May 2, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear Marfe, we are so glad that you loved your experience with Damon. He will be happy to know about your appreciation. Thank you for your kind words.

Utah
2 reviews
1 helpful vote
Follow david j.
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These guys showed up in a Google search for cheap tickets. I went to buy and it made me enter my email address and my phone number. Then it said I couldn't purchase and a travel agent would contact me shortly.

I got a call from a "travel agent" who proceeded to put me on hold. Came back with a couple prices 200 dollars higher than they advertised. When I was like wtf? She put me on hold again. After 30 minutes I decided to terminate the call. This was when my phone started blowing up with the agent trying to call me back. It was late at night past my bedtime so I had to block the agent in order to get some sleep.

The agent then sent me several emails quoting different prices. I went to buy one on the link it had, and guess what, I couldn't purchase, I had to call my agent. In the meantime, the amount of spam emails I am getting is starting to go through the roof. This is great because I hadn't given my email out online for at least 6 months.

At their site I put my dates in again and it returns a price much lower than what the agent quoted. The agent called me again. I said I wanted the fare they were advertising, and once again the agent ignored it, even though I emailed her a screenshot, she only wanted to talk about the more expensive one. Altogether I spent over 1 hour trying to buy a ticket and finally realized my time is worth more than the savings.

I disconnected the call and proceeded to fill out "unsubscribe forms" from all the spam emails for the next 30 minutes.

This agency is a joke.

Date of experience: May 2, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear Customer,

Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.
Your complaint is assigned a special ID: 159043
Please email this ID at [email protected]

with your booking confirmation number, and we will get in touch with you

Thank you in advance.

Pennsylvania
1 review
0 helpful votes
Follow George Appiah M.
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Best Deal ASAP
May 2, 2022

I called for a ticket and I was amazed. Within a couple of minutes my ticket was issued with a great deal and no hassle. Agent Damon treated me with respect and patience. Awesome service. Every one needs to experience the best deals and offers.

Date of experience: May 2, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear George, we are so happy that you enjoyed your experience. Damon is a very qualified and experienced agent. Thank you for your kind words and appreciation. We look forward to hearing from you again.

Illinois
1 review
0 helpful votes
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Great customer service
May 2, 2022

Jasper worked with me to get the best deal. Had patience and cared about my requirements for the flight.

Date of experience: May 2, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear Stefania, we are glad that Jasper was the right person for you.
Thank you so much for your appreciation!
We look forward to hearing from you again.

Canada
1 review
0 helpful votes
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Review
June 1, 2022

My travel companion did the booking so I had limited experience with the booking agent and that was only to give her my middle name over the phone. Hardly something on which to write a review.

Date of experience: May 2, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear Customer,

Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.
Your complaint is assigned a special ID: 159037
Please email this ID at [email protected]

with your booking confirmation number, and we will get in touch with you

Thank you in advance.

Ohio
1 review
0 helpful votes
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Dave
May 2, 2022

Very polite-efficient-accurate and good price/connections

Date of experience: May 2, 2022
Candice J. — ASAP Tickets Rep
over a year old

Thank you so much, Dave, for your kind words and high appreciation! We look forward to hearing from you again.

New York
1 review
0 helpful votes
Follow Anant V.
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Great Agent and excellent customer service by following up promptly on the booking

Date of experience: May 1, 2022
Candice J. — ASAP Tickets Rep
over a year old

Thanks a lot, Anant, for your kind words and appreciation! We look forward to hearing from you again.

Nevada
1 review
0 helpful votes
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Great Service
May 1, 2022

Thank you Abhay for your great service. You are very much appreciated. You really help me out all the way.

Date of experience: May 1, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear Michell, thank you so much for taking the time to leave us this amazing review.
We are thrilled that you loved your experience with Abhay.

Maine
1 review
0 helpful votes
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Excellent!
May 1, 2022

The agent, helped to find the best price, patient responded to all my questions. Very much recommend

Date of experience: May 1, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear Christine, thank you very much for your kind words and high appreciation! We look forward to serving you again.

Virginia
1 review
0 helpful votes
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Outstanding service
May 1, 2022

My experience was effortless and I felt all my needs were taken care of. All my followup questions were answered quickly. My agent was cordial and professional. He made sure I was comfortable before I left and I was. I would recommend ASAP to all my family and friends looking for this type of service. Great job!

Date of experience: May 1, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear Merlita, thank you so much for taking the time to leave us this amazing review.
We hope that you will continue to choose our services in the future and we will do our best not to disappoint, but to continue to impress you.

New Jersey
1 review
0 helpful votes
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Great Service with ASAP always
May 1, 2022

Worked with Woodrow - very helpful and ensuring the best services at all times for the best price and value

Date of experience: May 1, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear Customer, thank you so much for your appreciation! We are very glad that you loved your experience with Woodrow!

New Jersey
1 review
0 helpful votes
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Very helpful staff assisted me. Will most likely recommend this staff to friends & family again.

Date of experience: May 1, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear Eleanor, our goal is the total satisfaction of our customers and to provide a positive experience, and it seems we have achieved it.
Thank you for your kind words and we look forward to hearing from you again!

Arizona
1 review
0 helpful votes
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Pawan took the time to accommodate my travel needs and stayed patient with me as I changed dates and times, always coming up with options based on my budget and schedule.

Date of experience: April 30, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear Robert, thanks a lot for your appreciation! We are thrilled that you loved your experience. Pawan is truly a very professional agent. We look forward to hearing from you again!

California
1 review
0 helpful votes
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Mr.
May 1, 2022

Abdul is super to work with. Very professional and did a great job for us.

Date of experience: April 30, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear Luigi, we are glad that you loved your experience. Abdul is a really good member of our team!

New Jersey
1 review
0 helpful votes
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My interaction with Sophie
April 30, 2022

Sophie explained everything so well. She understands company products very well.
She is a great asset to the company!

Date of experience: April 30, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear Geoffrey, Sophie is indeed a very good member of our team; we are so happy that you were satisfied with her! Thanks for your kind words and we look forward to hearing from you again.

Illinois
1 review
0 helpful votes
Follow AureaSusan N.
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Ann Nacario is a good listener despite of stressful job she has. For short, she has all the qualities & qualifications required of the job and deserve to be promoted: honest, kind, fast worker, very good listener, patience to deal a very hard, picky customers like me. For sure Ann is considered an asset to your company.

Date of experience: April 30, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear AureaSusan, thank you so much for taking the time to leave us this amazing review! We are so glad that Ann was the right person for you and you were so satisfied with her. She will be happy to know about your appreciation.

Nevada
1 review
0 helpful votes
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Good service
April 30, 2022

Coco, helped me booking my tickets, he was very patient, went above and beyond, fantastic service, he is an asset to your company! Thank you, Coco!

Date of experience: April 30, 2022
Candice J. — ASAP Tickets Rep
over a year old

Thank you a lot, Maria, for this amazing review! We are thrilled that you loved your experience with Coco! He is truly a very qualified and experienced agent.

California
1 review
0 helpful votes
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ASAP Ticket
April 30, 2022

That is several times we choose ASAP tickets for traveling. Ronnie was our agent, he is great and serious and tried to find for us a reasonable price and good and easy traveling. We are happy to work with him.

Date of experience: April 29, 2022
Candice J. — ASAP Tickets Rep
over a year old

Thank you, Zara!
We are glad you enjoyed your experience!
We will be more than happy to book many more trips for you!

California
1 review
0 helpful votes
Follow Mermelene P.
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Even as if we will not get the ticket booking with her, she was still composed and very kind.
She should get a raise!

Date of experience: April 29, 2022
Candice J. — ASAP Tickets Rep
over a year old

Thank you, Mermelene!
We highly appreciate your review, Bhavna truly is a very nice person and professional agent.
Looking forward to seeing you soon!