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ASAP Tickets

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

ASAP Tickets® specializes in providing the cheapest flight deals from the US to Europe, Asia, Africa, India, Middle East & North Africa completed with a personalized 24/7 customer support. We’re proud to offer not just affordable options but also legit, reliable service.

With over 20 years of professional experience, ASAP Tickets has become synonymous with incredibly low discount airfares and hassle-free bookings, making us a trusted choice for travelers worldwide.

2400+ travel agents who speak in more than 25 languages are ready to do all the research and legwork to offer the exclusive negotiated deals and prices for no matter a one-way, round-trip tickets or multi-city flights. Moreover, whenever you need to cancel or change your flight, we are just a phone call away 24/7/365.

Benefit from our exclusive flight deals, discounts on over 70 partner airlines, and over 200 airlines in total. You can get the most affordable last-minute and peak-season flight deals. Without...


asaptickets.com
Founded in 2001
Wilmington, DE, United States
+255
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ASAP Tickets Reviews Summary

ASAP Tickets has a rating of 4.8 stars from 8,721 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ASAP Tickets most frequently mention customer service, travel agent and best deal. ASAP Tickets ranks 1st among Discount Travel sites.

service
1,366
quality
4,069
This company responds to reviews on average within 0 days

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California
1 review
0 helpful votes
Follow ARLEEN Q.
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Midas went an extra mile assisting me in my search for our urgent flights to the Philippines. He did excellent job highly recommendable.

Date of experience: April 29, 2022
Candice J. ASAP Tickets Rep
over a year old

Thanks a lot, Arleen!
We are so glad that Midas was a perfect match for you! We work hard to meet expectations like yours.
Looking forward to seeing you soon!

Arizona
2 reviews
0 helpful votes
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Great service
April 29, 2022

From start to finish this was such an easy venture. I managed to deal wit this by email only - very satisfied with service and price - a lot cheaper than normal web prices

Date of experience: April 29, 2022
Candice J. ASAP Tickets Rep
over a year old

Donald, Thank you so much!
We really appreciate you taking the time out to share your experience with us!
We work hard to make sure our Customer Service hits the point for every single customer.|
Looking forward to booking for you again!

New York
1 review
0 helpful votes
Follow CHITA D.
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Very satisfied
April 29, 2022

Mr. Deangelo has been amazing and very helpful in booking our flight, he did his best in getting the best deal.

Date of experience: April 29, 2022
Candice J. ASAP Tickets Rep
over a year old

Dear Chita, we are so glad that Deangelo was the right person for you and you!
Thank you for the awesome review and we hope that you will continue to choose our company in the future.
Looking forward to hearing from you again!

California
1 review
2 helpful votes
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The initial set up was OK, but when the airlines started changing flight dates, the refused to work with the airlines, their agents miss-represented and just denied any flight conflicts were happening and then refused to answer any questions relative to what actions they were taking. They totally, ignored their customer and claimed they were operating at the direction of the customer. I will strongly advise anyone meet during my travels to avoid this company. We took out the travel insurance ($195.00) but that was worthless, they even requested a payment during a previous inquiry of $4300. 00 to make a travel change which the airlines then did for nothing.

Date of experience: April 29, 2022
Candice J. ASAP Tickets Rep
over a year old

Dear Customer,

Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.
Your complaint is assigned a special ID: 158401
Please email this ID at [email protected]

with your booking confirmation number, and we will get in touch with you

Thank you in advance.

California
1 review
0 helpful votes
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Ticket Purchase
April 29, 2022

Well done by my agent Zamora. She was very patient and accommodating. I was relaxed and confident while waiting for her search of my desired inclusive dates and my choice of the different airlines presented to me. She gave different quotations of different airlines, different dates and different prices of the specifications I gave her. She was refered to me by my good friend and I already referred to my sister-in-law and I will highly recommend her to my friend and relatives.

Date of experience: April 29, 2022
Candice J. ASAP Tickets Rep
over a year old

Thank you so much, Raquel!
We're so glad that you found a perfect Match with Zamora!
We’d love to continue providing great service to awesome customers like you. Thanks again!

Thailand
1 review
0 helpful votes
Follow ROSE F.
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Cliff handled all the details of my booking with much care and attention.
I would definitely recommend him.

Date of experience: April 29, 2022
Candice J. ASAP Tickets Rep
over a year old

Thank you, Rose!
We really appreciate you taking the time out to share your experience with us — and we agree, that Cliff is truly a gem to have on our team!

Florida
1 review
0 helpful votes
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Extent
April 29, 2022

Need help for my granddaughter ticket Ayra was very helpful booked the same ticket she did the best for me

Date of experience: April 28, 2022
Candice J. ASAP Tickets Rep
over a year old

Thank you, Iman!
We are glad our agents managed to find the best possible options for you!
We will be glad to book your next trip!

Michigan
1 review
0 helpful votes
Follow Youssoupha F.
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Great Job
April 29, 2022

Eagle is Very Professional. He did a Great Job finding me a very affordable flight ticket. Thank You!

Date of experience: April 28, 2022
Candice J. ASAP Tickets Rep
over a year old

Youssoupha, Thank you so much!
Eagle indeed is a great agent:)
Can't wait to book for you again!

Florida
1 review
0 helpful votes
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Europe
April 29, 2022

This is not the first time I used your services. Everything went nice and smoothly and I will be back again.

Date of experience: April 28, 2022
Candice J. ASAP Tickets Rep
over a year old

Thank you, Susan!
Our main goal is to make the booking process as smooth and pleasant as possible!
We look forward to working with you again in the future!

California
1 review
0 helpful votes
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Pérdida de tiempo
May 29, 2022

Compre un pasaje. Estuve todo el tiempo que eso requiere y un poco más. Por fin termino el trámite. Lo pague. Me llego una confirmación. Y al rato empezó el drama. Que la aerolínea había subido el precio. Primero 30 dólares, después 70 y al final no se cuanto. Por lo tanto me quede después de largo tiempo sin nada más que un sabor amargo.

Date of experience: April 28, 2022
Candice J. ASAP Tickets Rep
over a year old

Dear Customer,

Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.
Your complaint is assigned a special ID: 158131
Please email this ID at [email protected]

with your booking confirmation number, and we will get in touch with you

Thank you in advance.

New York
1 review
0 helpful votes
Follow CHINELO X.
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Five Star Service Rate
April 28, 2022

The best experience with a booking agent that I have ever had in all my many years of travel and airline booking. Never had a booking agent as caring, dedicated, and proficient. If all your travel agents are like the one I had, ASAP Tickets is uncontestably the best.

Date of experience: April 28, 2022
Candice J. ASAP Tickets Rep
over a year old

Chinelo, Thank you so much!
We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!

California
1 review
0 helpful votes
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Awesome Customer Service!
April 28, 2022

I am so stressed out because I don't know where to buy the ticket for a flight to Manila. I don't know what or who to trust, and where I can get the most reasonable price. Good thing somebody told me ASAP Tickets. I'm glad I called ASAP.

Date of experience: April 28, 2022
Candice J. ASAP Tickets Rep
over a year old

Dear Carmelita,
We are so glad you found us!
We are always here to help you with your flight:)
Cheers for the new beginnings!

New Jersey
1 review
0 helpful votes
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Best way to buy overseas flights
April 28, 2022

I've used ASAP several times over the years with great results, though the phone system makes it hard to get in touch with the agents I had previously dealt with.

Date of experience: April 28, 2022
Candice J. ASAP Tickets Rep
over a year old

Thank you, Eric!
We do have very nice options for international flights, but also take a look at domestic ones!
Hope to book your next flight soon :)

Canada
1 review
0 helpful votes
Follow MARIAFE F.
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Excellent
April 28, 2022

Best agent I got very helpful, polite, & lots of patience, I will mention the name Aurora. Most of the agents that I spoked even my past bookings they all nice, I remember another agent her Name is Roseville.

Date of experience: April 28, 2022
Candice J. ASAP Tickets Rep
over a year old

Thank you so much, Mariafe!
Our agents indeed are the nicest ones, especially Aurora and Roseville!
We’re so happy you loved your experience and can’t wait to have you back for your next trip!

Nevada
1 review
3 helpful votes
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Bad experience with ASAP TICKETS
May 28, 2022

I had a Very bad experience! We bought tickets for 2.5k each and they could not even preserve seats for us, specially for my old mother! I suggest you buy tickets on the airline's website. No to ASAP tickets again!

Date of experience: April 28, 2022
Candice J. ASAP Tickets Rep
over a year old

Dear Customer,

Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.
Your complaint is assigned a special ID: 158125
Please email this ID at [email protected]

with your booking confirmation number, and we will get in touch with you

Thank you in advance.

Massachusetts
1 review
0 helpful votes
Follow Jen L.
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Glad I found this service she did a great job finding me tickets at a cheaper price but still great airlines and flight times. Agent had to go back and forth many times to get help on my clarification questions.

Date of experience: April 28, 2022
Candice J. ASAP Tickets Rep
over a year old

Thank you for such a thoughtful review, Jen!
We do have great discounts for group travel. We are glad that the agent was able to find the best option available!
And, you're right, it's always great to ask questions!

Maryland
1 review
0 helpful votes
Follow shahnaz L.
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Mrs. Rukia
April 28, 2022

Mrs. Rukia is one the best customer service she has a lot of patient to talk to me and gave a lot her time to me

Date of experience: April 28, 2022
Candice J. ASAP Tickets Rep
over a year old

Dear Shahnaz, we are glad that Rukia was the right person for you and you are satisfied with her work; she will be glad to know about your appreciation!
Thank you for taking the time to leave us your review.
If you'll need such services again, we are here to help you to travel nicely and cheaply! :)

California
1 review
0 helpful votes
Follow Claire L.
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Awesome Customer Service
April 28, 2022

I had a great extra experience booking my sister and my mom's flight. Blessary was very patient looking for the best flight, suitable to what we need.

Date of experience: April 27, 2022
Candice J. ASAP Tickets Rep
over a year old

Dear Claire, we are thrilled that you loved your experience with Blessary; she is truly a professional agent.
We hope that you will continue to choose our services in the future and we will do our best not to disappoint, but to continue to impress you. :)

Maryland
1 review
0 helpful votes
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So helpful!
April 27, 2022

Very prompt and helpful! The agent is really nice and so attentive to my requests.

Date of experience: April 27, 2022
Candice J. ASAP Tickets Rep
over a year old

Thank you a lot, Rosemarie, for your high appreciation!
We hope that you will continue to choose us in the future and we will do our best not to disappoint, but to continue to impress you.

California
1 review
0 helpful votes
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Rocky is the best
April 27, 2022

He has a Purple Heart when it comes to helping customers

Date of experience: April 27, 2022
Candice J. ASAP Tickets Rep
over a year old

Dear Confido, we are very glad that you loved your experience with Rocky; she will be happy to read what you wrote!
Thanks for your kind words and we look forward to hearing from you again. :)