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ASAP Tickets® specializes in providing the cheapest flight deals from the US to Europe, Asia, Africa, India, Middle East & North Africa completed with a personalized 24/7 customer support. We’re proud to offer not just affordable options but also legit, reliable service.
With over 20 years of professional experience, ASAP Tickets has become synonymous with incredibly low discount airfares and hassle-free bookings, making us a trusted choice for travelers worldwide.
2400+ travel agents who speak in more than 25 languages are ready to do all the research and legwork to offer the exclusive negotiated deals and prices for no matter a one-way, round-trip tickets or multi-city flights. Moreover, whenever you need to cancel or change your flight, we are just a phone call away 24/7/365.
Benefit from our exclusive flight deals, discounts on over 70 partner airlines, and over 200 airlines in total. You can get the most affordable last-minute and peak-season flight deals. Without...
ASAP Tickets has a rating of 4.8 stars from 8,721 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ASAP Tickets most frequently mention customer service, travel agent and best deal. ASAP Tickets ranks 1st among Discount Travel sites.
We monitor reviews for authenticity
They helped and explained to me good in what I needed to do!
In these uncertain times, it is great to be able to count on someone reliable such as Thalia!
Dear Olga, we are really glad that you loved your experience with Thalia! She is truly an experienced and qualified agent.
Our goal is the total satisfaction of our customers and to provide a positive experience.
We look forward to hearing from you again :)
Good. Had to bargain but still didn't get the right price coz of the inclusion of the travel care services
Dear Judith, thank you very much for your review, your opinion is important to us.
We regret that it wasn't possible to find a more convenient price for you; unfortunately, prices are set by the airline. Also, TCS can't be included without your consent.
We hope that you will choose us again in the future and we will do our best not to disappoint, but to impress you! :)
I was on asap Sunday yesterday woke up ready to purchase only to find out my my password had bn changed
Dear Customer,
Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.
Your complaint is assigned a special ID: 157409
Please email this ID at [email protected]
with your booking confirmation number, and we will get in touch with you
Thank you in advance.
Hamby provided excellent service to me, he went above and beyond to help me, I really appreciate his services.
Dear Jacqueline, we are glad that you loved your experience with Hamby.
He is an experienced agent and will be happy to know about your appreciation.
Hope that you will continue to choose our services in the future :)
Very professional and went above and beyond for me she made things very simple and enjoyable she deserves a raise
Thank you, Brandon, for your high appreciation!
Your feedback means a lot to us, and we're thrilled to meet your expectations.
Looking forward to hearing from you again :)
They are fast to book but hard to get them make a change…………………………………………………………….,,,,,,,,,,,,,,,,,,,,,,,
Dear Customer,
Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.
Your complaint is assigned a special ID: 157407
Please email this ID at [email protected]
with your booking confirmation number, and we will get in touch with you
Thank you in advance.
Sheriff was pleasure to work with and iam thankfull i got my ticket cheaper than other booking agency
Dear Omar, we are thrilled that you loved your experience with Sheriff; he is truly an experienced agent.
Thanks for your kind words and we look forward to hearing from you again.
Dear Ali, thank you for this review. Every new trial is already an experience and we're glad yours wasn't so bad.
J. P. Morgan — "The first step towards getting somewhere is to decide that you are not going to stay where you are."
Looking forward to hearing from you again!
Good customer service … the consultant was so patient with me, with all my questions
Thanks, Lilibeth, for your appreciation! We are working hard to make sure we have good Customer Service:)
Looking forward to your next experience to amaze you more!
Thank you, dear Nana, for your high appreciation and devotion! We are thrilled that you loved your experience and we look forward to hearing from you again in the future.
I would give my agent and customer service 5 stars- but company policy not to refund excess payment from original purchase ended up costing me $100 over the ticket price. There was an issue with fake ticketing on the web. Given the circumstances ASAP should have made an exception. Otherwise customer service was exceptional.
I called ASAP Tickets and got a quote. The agent was very polite. However, I was able to find a cheaper flight with better amenities by buying from the carrier. I let the agent know we had purchased tickets and no longer needed his help. He continued to call and email until I asked to be removed from his list. He stopped calling but then I started getting emails from a second agent and now a third agent. Asap tickets will not leave me alone. I will never call again and I would never recommend them to anyone.
Dear Customer,
Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.
Your complaint is assigned a special ID: 157405
Please email this ID at [email protected]
with your booking confirmation number, and we will get in touch with you
Thank you in advance.
It was a good experience, all except the price. It's not Ishtar's fault but at least he tried very hard to get me the best pricing possible. Thank you, Ishtar!
Dear Lourdes, thank you for the review, your opinion is very important to us.
We do our best to meet the expectations of our customers, but the prices are set only by the airline.
Anyway, we're here to help you travel nicely and as cheaply as possible :)
The agent was polite, knowledgeable and provided excellent customer services
Dear Fernand, we are thrilled that you loved your experience!
Thanks for your kind words and we look forward to hearing from you again.
The travel agent is very polite and knowledgeable and detailed oriented in her field. Took her time and explain every bit of information to me. I RECOMMEND anyone traveling overseas to use ASAPTICKET.
Thank you so much for your kind words, Godwin!
We are working hard to provide excellent service to our Customers.
We are here to help you to travel nicely and cheaply!
Very helpful and patient. He tried very hard to be available
Dear Anne Marie,
We do try to always be available for our Customers!
We are happy to help you with your trip any time, night or day!
Ms Essence had provided me a great customer service. She very helpful and very clear on her instructions. Good Job, Essence!
Thanks for the awesome review, Maria!
We are working hard to make sure we have good Customer Service. We are glad it hit the mark for you!
Cheers to the new travels!
Service great Chreskle very helpful to me, I will like to contact her for my next trip back
Dear Tenneh,
We would love to book your next trip for you!
Your opinion is very important for us!
Chreskle makes a great part of our Team!
River you are awesome, you take care of your clients, I don't have enough words to show my feelings to you. Thank you so much
Thank you so much, Parth!
River is one of a kind!
So happy that we hit the mark for you!
Looking forward to book for you soon!
Answer: Thank you for your question. An email confirmation with the e-ticket will follow shortly, if it hasn't already. Be sure to check your spam folder. For any additional information, please do not hesitate to contact your personal travel agent or our Customer Service department. Thank you.
Answer: We are accredited by ARC/IATA, but not by CLIA, and we do not currently sell cruises. Our main activity are discounted air fares. Thank you.
Answer: To get a quote please email us at [email protected] or call one of our travel experts at 650 263 1714. We are open 24/7 so feel free to contact us anytime. Thank you!
Answer: Yes, the price quoted is the price to be paid. Additional perks may be available for purchase on the credit card authorization form, but they require the customer's input to be charged and activated.


Dear Hilda, we are glad we were able to meet your expectations.
Thanks for your kind words and high appreciation.
Looking forward to hearing from you again.