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ASAP Tickets

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

ASAP Tickets® specializes in providing the cheapest flight deals from the US to Europe, Asia, Africa, India, Middle East & North Africa completed with a personalized 24/7 customer support. We’re proud to offer not just affordable options but also legit, reliable service.

With over 20 years of professional experience, ASAP Tickets has become synonymous with incredibly low discount airfares and hassle-free bookings, making us a trusted choice for travelers worldwide.

2400+ travel agents who speak in more than 25 languages are ready to do all the research and legwork to offer the exclusive negotiated deals and prices for no matter a one-way, round-trip tickets or multi-city flights. Moreover, whenever you need to cancel or change your flight, we are just a phone call away 24/7/365.

Benefit from our exclusive flight deals, discounts on over 70 partner airlines, and over 200 airlines in total. You can get the most affordable last-minute and peak-season flight deals. Without...


asaptickets.com
Founded in 2001
Wilmington, DE, United States
+255
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ASAP Tickets Reviews Summary

ASAP Tickets has a rating of 4.8 stars from 8,721 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ASAP Tickets most frequently mention customer service, travel agent and best deal. ASAP Tickets ranks 1st among Discount Travel sites.

service
1,366
quality
4,069
This company responds to reviews on average within 0 days

We monitor reviews for authenticity

Canada
1 review
14 helpful votes
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Worst agency ever!
June 9, 2022

People, you need to run away from this agency. They would like to keep calling when you're booking your flight and charges you for the TIP on the end. Then, they're going to cancel your flight and charge you with 550$ even if I don't wNna cancel my ticket voluntarily. Now, it's almost a month of calling this agency every single day but same sh*t there going to tell you. If you don't want stress and headache, run away.!

Date of experience: May 10, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear Customer,

Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.
Your complaint is assigned a special ID: 160819
Please email this ID at [email protected]

with your booking confirmation number, and we will get in touch with you

Thank you in advance.

California
1 review
0 helpful votes
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Exquisite
May 10, 2022

Agent ALMOND was Perfect Super Knowledgeable and Detail Information
Mostly Friendly Open to Get Along
On Top of the Travel Needs
Highly Recommended Agent Almond and A Model to Follow

Date of experience: May 10, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear Amando, we are thrilled that you loved your experience; Almond is indeed a very qualified and skilled agent.
Thank you for your kind words and high appreciation. We will be pleased to serve you again.

Wisconsin
1 review
0 helpful votes
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Changing times
June 9, 2022

I purchased tickets for a bit more money than others as it did not have a long layover and the next day I find they change my schedule and give me a 12 hour layover.

Date of experience: May 10, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear Customer,

Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.
Your complaint is assigned a special ID: 160815
Please email this ID at [email protected]

with your booking confirmation number, and we will get in touch with you

Thank you in advance.

Ohio
1 review
0 helpful votes
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Ticket
May 10, 2022

This was one of the most enjoyable experiences booking a flight. The rep worked to find me a great deal on a ticket.

Date of experience: May 10, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear Jay, we really appreciate you taking the time to share this amazing review with us. We look forward to working with you again!

Arizona
1 review
0 helpful votes
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Superb Service@
May 10, 2022

We've worked with several o line assistances albeit your online assistant named Tulip, provided us unusually wonderful service and we were left with feelings of happy, pleasure and an extraordinary sense of heart felt JOY!

Date of experience: May 10, 2022
Candice J. — ASAP Tickets Rep
over a year old

Hi, Charles! We are so glad you like Tulip’s work! We’ll pass along the kind words. Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us.

Pennsylvania
1 review
0 helpful votes
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Customer service.
May 10, 2022

Pleasant and accommodating. Always updating me of all my options.

Date of experience: May 9, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear Samson, thank you very much for your positive feedback! We are happy to assist you to the best standards.

Montana
1 review
0 helpful votes
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Enjoyable experience
May 10, 2022

Fatima was very sweet, politely persistent, and professional.

Date of experience: May 9, 2022
Candice J. — ASAP Tickets Rep
over a year old

Thank you, Max, for your positive feedback! We will be happy to keep assisting you in the future too.

Pennsylvania
1 review
0 helpful votes
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Tickets to the Philippines
May 10, 2022

Saul was a great help. I'm very thankful. He walked me thru everything.

Date of experience: May 9, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear Christopher, we really appreciate you taking the time to share your rating with us. We strive to provide the best service.

Florida
1 review
0 helpful votes
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Excellent
May 9, 2022

Dealing with Lopez is an absolute pleasure. Not only is he patient, but also knowledgeable, professional and willing to work with me on several flights and locations. I highly recommend Lopez.

Date of experience: May 9, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear Rachelle, we are thrilled that you loved your experience with Lopez. Thank you for your positive feedback! We will be happy to keep assisting you in the future too.

Canada
1 review
0 helpful votes
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Good service
May 9, 2022

Jeff has been really helpful. He took out time to find options that works for me. Really appreciate the help!

Date of experience: May 8, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear Customer, we really appreciate you taking the time to share this review with us. We look forward to working with you again!

Delaware
1 review
0 helpful votes
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Ginger was great!
May 8, 2022

My agent Ginger was patient and thorough. She was knowledgeable and friendly. She got me the flight I needed to make my trip.

Date of experience: May 8, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear Tony, thank you very much for your feedback! We are happy to assist you to the best standards.

Turkiye
1 review
0 helpful votes
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First time worst service ever, I will never go back or recommend anyone, I purchase my ticket for me and my wife the lady was so anxious just to book the ticket but when I had a problem and issue in Turkey's support she left me hanging after talking to her she never called back nor she does anything to me I have to deal with the airline, the airline charge me $50 or your Asian wanna charge me $250 per ticket plus the airline what a rip off. I don't deal with scammers or unprofessional

Date of experience: May 8, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear Customer,

Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.
Your complaint is assigned a special ID: 160323
Please email this ID at [email protected]

with your booking confirmation number, and we will get in touch with you

Thank you in advance.

California
1 review
0 helpful votes
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Uttam has been fantastic and he was bang on target to understand my requirements and got back to me with the best available options in less than 30 mins and closed the transaction much faster than that!

Date of experience: May 7, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear Sairam, thank you for this amazing feedback. Uttam is indeed a very qualified and skilled agent. We will be happy to assist you with your future bookings.

California
1 review
0 helpful votes
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Love love ASAP Tickets
May 7, 2022

Was looking for a cheaper ticket considering the times and ASAP ticket representatives always come through!

Date of experience: May 7, 2022
Candice J. — ASAP Tickets Rep
over a year old

Hello, Tawfeek, thank you for your review! We strive to exceed the expectations.

Ohio
1 review
0 helpful votes
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Wonderful agent
May 7, 2022

Schenker was an excellent agent. He went over and beyond to assist me in getting the best deal for my flight tickets. Took a long time to finalize it, but he got everything smoothed out.

Date of experience: May 7, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear Frida,
Thank you for your review! We strive to provide the best service. Schenker will be happy to know about your appreciation!

California
1 review
1 helpful vote
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I had the most horrible experience of my life! Initially I saw the ad that you could purchase tickets from asaptickets.com at a very cheap price. An agent(Siegle M) immediately called me and gave different quotes(nothing like what was shown in the ad). The price was not so different from cheapoair or other popular websites. Still I went ahead and booked through them and got a confirmation as well as I thought it was convenient. When I did not receive my e-tickets even after 48 hours after confirmation email, I started following up. The agent who had enthusiastically worked with me while purchasing the tickets was now off for 2 full days and no other agent would help with my query. That's when the nightmare began. After 3 days, the agent came back from his so called "rest day" and said my initial flight from Bangalore to London from British airways had been affected and started offering me schedules that did not work with my travel dates. After none of those schedules(different dates and longer flight durations and layovers) worked for me, I asked for a refund. Please note that I had purchased travel care for 800+ USD to protect myself from financial loss if I decided to change my schedule. They canceled my tickets after messing around for 5 full days(when I could have got much better deals elsewhere) and ALSO kept my ENTIRE travel care amount. They are a big scam! Please be careful with such money hogging fraud companies. It's your hard earned money.

I would give them negative stars if I could. They are not worth even a single star. They are just fraud!

Date of experience: May 7, 2022
India
2 reviews
0 helpful votes
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Smiley
May 7, 2022

Smiley did a great job under stressful conditions as our connection was very poor.

Date of experience: May 6, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear Lynnea, thanks so much for sharing your experience with Smiley. We are thrilled that you were satisfied with the services we provide. We’re here for you anytime!

Texas
1 review
0 helpful votes
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This is my first time booking a ticket with ASAP, my experiences from day to finished it was owesome, so helpful and patience travel agent, totally recommendable travel agents ASAP Tickets booking.

Date of experience: May 6, 2022
Candice J. — ASAP Tickets Rep
over a year old

Thank you so much, dear Gina, for taking the time to leave us this fantastic review. We are delighted that you enjoyed your experience with our agents. Our goal is the total satisfaction of our customers and to provide a positive experience, and it seems we have achieved it.

Texas
1 review
0 helpful votes
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Completely satisfied. The agent was dedicated and determined to stay with me till the end

Date of experience: May 6, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear Christopher, we are thrilled that you enjoyed your experience with your agent. Thank you so much for your kind words and high appreciation!

Texas
1 review
0 helpful votes
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ASAP Tickets
May 6, 2022

Bart was a real good n friendly cust service agent... very personable n is customer service oriented...

Date of experience: May 6, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear John, thank you for taking the time to share this positive rating! We will make sure to share this with Bart and hope you'll come back to us again.