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ASAP Tickets

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

ASAP Tickets® specializes in providing the cheapest flight deals from the US to Europe, Asia, Africa, India, Middle East & North Africa completed with a personalized 24/7 customer support. We’re proud to offer not just affordable options but also legit, reliable service.

With over 20 years of professional experience, ASAP Tickets has become synonymous with incredibly low discount airfares and hassle-free bookings, making us a trusted choice for travelers worldwide.

2400+ travel agents who speak in more than 25 languages are ready to do all the research and legwork to offer the exclusive negotiated deals and prices for no matter a one-way, round-trip tickets or multi-city flights. Moreover, whenever you need to cancel or change your flight, we are just a phone call away 24/7/365.

Benefit from our exclusive flight deals, discounts on over 70 partner airlines, and over 200 airlines in total. You can get the most affordable last-minute and peak-season flight deals. Without...


asaptickets.com
Founded in 2001
Wilmington, DE, United States
+255
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ASAP Tickets Reviews Summary

ASAP Tickets has a rating of 4.8 stars from 8,721 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ASAP Tickets most frequently mention customer service, travel agent and best deal. ASAP Tickets ranks 1st among Discount Travel sites.

service
1,366
quality
4,069
This company responds to reviews on average within 0 days

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Texas
1 review
0 helpful votes
Follow Alain K.
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Excellent!
August 2, 2022

Inga is a star! Very polite and very helpful. Her patience was really on full display and she really went all out to cater to my needs. I enjoyed the experience.

Date of experience: August 2, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear Alain K, it’s always amazing to hear that we’ve been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the chance to serve you.

New York
1 review
0 helpful votes
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Great service
August 2, 2022

Above and beyond service from Lazar.
Will call again if needed to travel.

Date of experience: August 2, 2022
Candice J. — ASAP Tickets Rep
over a year old

Hello ANN C,
We’re so happy to hear from you!
Thank you for reaching out and providing us with valuable feedback.
Have a wonderful day!

Texas
2 reviews
0 helpful votes
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Queenbee helped with last min reservation to my permanent residence in Nevada. I needed 3 tickets for my daughters and I. I appreciate her calling me back and helping me find affordable flights. I explained and she delivered I wish I could have given a bigger tip Queenbee because she is absolutely amazing.

Date of experience: August 2, 2022
Candice J. — ASAP Tickets Rep
over a year old

Thank you for the review! Your feedback is much appreciated and helps our team improve.

California
1 review
0 helpful votes
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Excellent service
August 2, 2022

TOSHIRO, our travel expert agent is awesome. He help & assist us from beginning to end. I like & admire his persistence, & overall excellent service.
Thank you, TOSHIRO

Date of experience: August 1, 2022
Candice J. — ASAP Tickets Rep
over a year old

Hello Buenaflor U,
We are very glad hearing your experience with us. Your feedback is highly appreciated.
Thank you for sharing and for choosing us.

District of Columbia
1 review
0 helpful votes
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Excellent
August 2, 2022

We got a good customer service from Tatsumi the travel agent. Helped all the way to make sure we get the good Fare. Knowledgeable and Courteous!

Date of experience: August 1, 2022
Candice J. — ASAP Tickets Rep
over a year old

Hello Denis N,
Thank you for this touching note. It has been our absolute pleasure to serve you, and we hope that you return soon.
Sincerely,

Arizona
2 reviews
0 helpful votes
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So helpful
August 2, 2022

The service I received was wonderful. My agent was kind, helpful and very professional. I definitely would recommend them to others.

Date of experience: August 1, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear Deborah W, I’m happy to hear that our team provided you with excellent service. I’ll make sure that they receive your feedback. I’m sure it will make their day!
Kind Regards,

New Jersey
1 review
0 helpful votes
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Service is very satisfactory
August 1, 2022

This review is with regards my experience with your agent in the booking of the account inasmuch as the trip itself is still forthcoming. The product was adequately explained by Jabez and was handled with due courteousness, patience and diligence from the time of application, follow ups, product orientation and booking of the account. This is my second time with ASAPTICKETS, the first time of which was several years ago. I am expecting that coming back to Asaptickets will be equally a rewarding experience.

Date of experience: August 1, 2022
Candice J. — ASAP Tickets Rep
over a year old

Hello Alicia P,
Thank you for this touching note. It has been our absolute pleasure to serve you, and we hope that you return soon.
Sincerely,

North Carolina
1 review
0 helpful votes
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Competent and engaging staff
August 1, 2022

Awesome, helpful, the representative was patient, she offered solution and proactively engaged with me.

Date of experience: August 1, 2022
Candice J. — ASAP Tickets Rep
over a year old

Thank you for the review! Your feedback is much appreciated and helps our team improve.

California
2 reviews
0 helpful votes
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DESERVES COMMENDATION
August 1, 2022

KHABIB WAS VERY HELPFUL. HE PROVIDED ME WITH ALL THE NECESSARY INFORMATION I NEED. HE WAS VERY PATIENT AND ANSWERED ALL MY QUESTIONS AND INQUIRIES. EXCELLENT JOB!

Date of experience: August 1, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear Melissa X, I’m happy to hear that our team provided you with excellent service. I’ll make sure that they receive your feedback. I’m sure it will make their day!

Colorado
1 review
0 helpful votes
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Genesis
August 1, 2022

Genesis was very patient and helpful. He also followed up with me on the next day as promised to complete our booking.

Date of experience: August 1, 2022
Candice J. — ASAP Tickets Rep
over a year old

Hello GALE S,
We’re so happy to hear from you!
Thank you for reaching out and providing us with valuable feedback.
Have a wonderful day!

Minnesota
1 review
0 helpful votes
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Great work and the great work
August 1, 2022

When I start working with her on phone she was so humble and nice she did so much better helping we are happy from her side and I think it took more the two week to find our family tickets. Still she pashent with us. thankyou so much one again. God bless you.

Date of experience: August 1, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear Warris I, I’m happy to hear that our team provided you with excellent service. I’ll make sure that they receive your feedback. I’m sure it will make their day!

Virginia
1 review
0 helpful votes
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Great Experience
August 1, 2022

Very easy to work with. Explain in detail. Mr Zoren Legaspi help me a lot in getting my ticket,. He is very courteous and patiently listening to my requirements. One happy customer.

Date of experience: July 31, 2022
Candice J. — ASAP Tickets Rep
over a year old

Hello Honorio G,
We are very glad hearing your experience with us. Your feedback is highly appreciated.
Thank you for sharing and for choosing us.

South Carolina
1 review
0 helpful votes
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I needed to cancel my ticket to Bulgaria. I call to ASAP and the first person I spoke to, redirected me to my agent Vasso *******0849. He asked for the confirmation number and transferred my call to 3rd person. The 3rd person asked me again for the confirmation number and told me that their cancellation team will call me very soon. Nobody called. All of those 3 people were absolutely useless. On the next day I called again. I got the explanation that their team is working on my ticket cancellation and they will call me back on the next day. ASAP needs 3 to 4 days to cancel a ticket. For other agencies takes 15 minutes maximum. Conclusion: ASAP people are disrespectful to their job, to themselves and to the customers. They do not have professional knowledge and skills to do the job in a timely manner. They are totally irresponsible to the customers. They need to work a lot on their professional skills and ethics. How this is possible? Is there in ASAP some employee who can cancel my ticket? Thanks!
Sonnya Papov

Date of experience: July 31, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear Customer,

Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.
Your complaint is assigned a special ID: 179123
Please email this ID at [email protected]

with your booking confirmation number, and we will get in touch with you

Thank you in advance.

Florida
1 review
0 helpful votes
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Voltaire went the extra mile I'm what turned out to be extremely complicated on my end BB d. He was patient, professional and always spoke kindly.

Date of experience: July 31, 2022
Candice J. — ASAP Tickets Rep
over a year old

Thanks so much for sharing your feedback about our service.
We’re glad to hear that our team’s performance exceeded your expectations, and we’ll make sure that Voltaire receives the recognition he deserves. Thank you again,, Karen have a great day!

New York
1 review
0 helpful votes
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Great service
July 30, 2022

Great rep patient kind caring great job hard worker accommodating

Date of experience: July 29, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear Robin,
It is our deepest pleasure to receive such a rating and kind words from you. We look forward to assist you with future trips. Thank you

Ohio
1 review
0 helpful votes
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Good
July 29, 2022

Good good good good good good good good good good good

Date of experience: July 29, 2022
Candice J. — ASAP Tickets Rep
over a year old

Esteemed Thaer,
We are grateful for this kind rating and we hope to assist you with future trips as soon as possible.

Virginia
1 review
0 helpful votes
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Great Service
July 29, 2022

I am happy and Satisfied with Mr. Ranger for his support n services. He deserves a promotion and upgrade.

Date of experience: July 29, 2022
Candice J. — ASAP Tickets Rep
over a year old

Thank you very much for this rating Prakash. Your can be sure that Ranger will be notified about this review and will be very happy to know that his services are appreciated accordingly.

Minnesota
1 review
0 helpful votes
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Lied to
August 28, 2022

When I purchased my ticket I was told that the seat was upgraded to economy comfort. That was a lie. I would like to resolve this issue but can't get customer service to call me back.

Date of experience: July 29, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear Customer,

Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.
Your complaint is assigned a special ID: 179121
Please email this ID at [email protected]

with your booking confirmation number, and we will get in touch with you

Thank you in advance.

Oklahoma
1 review
0 helpful votes
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Excellent Service
July 29, 2022

Bubbles is very patient and offer exceptional and professional services. Very satisfied.

Date of experience: July 29, 2022
Candice J. — ASAP Tickets Rep
over a year old

We are amazed to receive this rating from you Valerie and agent Bubbles will be thrilled to receive a notification of it. Thank you

Texas
1 review
0 helpful votes
Follow Abanseka T.
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Herbert is the best customer Service agent I have ever encountered. His service was excellent best, he made sure I could get a flight in relation to the budget I had. He treated me like a king. And I will definitely be using ASAP flight ticket and also refer people to it

Date of experience: July 28, 2022
Candice J. — ASAP Tickets Rep
over a year old

It is our pleasure to learn that you are satisfied with our services Abanseka, and we are grateful for your rating. Agent Herbet will be notified about your feedback and you can be sure that he will receive needed praise for this.