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ASAP Tickets

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

ASAP Tickets® specializes in providing the cheapest flight deals from the US to Europe, Asia, Africa, India, Middle East & North Africa completed with a personalized 24/7 customer support. We’re proud to offer not just affordable options but also legit, reliable service.

With over 20 years of professional experience, ASAP Tickets has become synonymous with incredibly low discount airfares and hassle-free bookings, making us a trusted choice for travelers worldwide.

2400+ travel agents who speak in more than 25 languages are ready to do all the research and legwork to offer the exclusive negotiated deals and prices for no matter a one-way, round-trip tickets or multi-city flights. Moreover, whenever you need to cancel or change your flight, we are just a phone call away 24/7/365.

Benefit from our exclusive flight deals, discounts on over 70 partner airlines, and over 200 airlines in total. You can get the most affordable last-minute and peak-season flight deals. Without...


asaptickets.com
Founded in 2001
Wilmington, DE, United States
+255
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ASAP Tickets Reviews Summary

ASAP Tickets has a rating of 4.8 stars from 8,721 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ASAP Tickets most frequently mention customer service, travel agent and best deal. ASAP Tickets ranks 1st among Discount Travel sites.

service
1,366
quality
4,069
This company responds to reviews on average within 0 days

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South Dakota
1 review
0 helpful votes
Follow Olya K.
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Good service
July 29, 2022

Buying tickets was easy. My ticket was last minute, hard to find. But it was found, purchased and all seems good so far

Date of experience: July 28, 2022
Candice J. ASAP Tickets Rep
over a year old

Thank you for your time and rating Olya, we are thrilled to know that your experience with us was smooth and pleased. We are looking forward to assist you with your future trips.

Pennsylvania
1 review
0 helpful votes
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Excellent customer service.
July 29, 2022

The associate is very knowledgeable and helpful, he was able to provide multiple options for me to choose from.

Date of experience: July 28, 2022
Candice J. ASAP Tickets Rep
over a year old

Dear Femi,
We appreciate this kind rating from you and we can only hope to be able to assist you with future trips. Thank you.

Maryland
1 review
0 helpful votes
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Good Service
July 28, 2022

Agent was very patient with the process. He explained the details very well

Date of experience: July 28, 2022
Candice J. ASAP Tickets Rep
over a year old

We are grateful that you took the time out to leave us a review! We hope to work with you again soon.

Wyoming
1 review
0 helpful votes
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Helpful
July 28, 2022

I got a quick email and phone quote, which saved us about $30 per ticket

Date of experience: July 28, 2022
Candice J. ASAP Tickets Rep
over a year old

Thank you so much for this 5-star review! We're thrilled to hear of your positive experience.

Alabama
1 review
0 helpful votes
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Aziz
July 28, 2022

Aziz was pleasant and very helpful. He walked me through the booking process and called me back when my bank blocked the transaction.

Date of experience: July 28, 2022
Candice J. ASAP Tickets Rep
over a year old

Dear Candy,

We're very happy you enjoyed your booking experience with Agent Aziz. We hope to see you again soon!

Washington
1 review
0 helpful votes
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I was hospitalized right before my trip and they did not refund my money like they said they would. When you book with them, they encourage you to buy insurance (I bought insurance) and on the description it says "change your trip at no cost, refund available if hospitalized right before trip, etc. (i was hospitalized and provided doctors note). At first i wanted to change my trip dates, but they were charging me $1,000+ to change my trip and when i provided the doctors note they ignored me and have not responded to any of my emails or calls. No refund. I don't even have a credit with them. I lost $1500... The insurance they encourage you to buy to "feel protected" is all a lie. Do not book with them. They also use a third party agency to handle their calls and majority of the people i talked to had broken english.

+1
Date of experience: July 27, 2022
Candice J. ASAP Tickets Rep
over a year old

Dear Customer,

Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.
Your complaint is assigned a special ID: 179119
Please email this ID at [email protected]

with your booking confirmation number, and we will get in touch with you

Thank you in advance.

Louisiana
1 review
0 helpful votes
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The agent was very knowledgeable.
July 27, 2022

The agent was compassionate, easy to talk with, and very helpful.

Date of experience: July 27, 2022
Candice J. ASAP Tickets Rep
over a year old

Thank you so much for this review! We hope to work with you in the future soon again.

Florida
1 review
0 helpful votes
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He is very patient and attentive to what I need. Answers all my questions.

Date of experience: July 27, 2022
Candice J. ASAP Tickets Rep
over a year old

Dear Melita,

Thank you for the kind and positive words! We're glad you enjoyed booking with us.

Canada
1 review
0 helpful votes
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Very helpful.
July 27, 2022

Agent is very patient and answers all of my questions. He is very good on finding a good deal as well.

Date of experience: July 26, 2022
Candice J. ASAP Tickets Rep
over a year old

We are very glad to see that you appreciated our deals, Thank you for 5 stars review.

Texas
1 review
0 helpful votes
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Travel booking
July 26, 2022

Agent helped us with getting cheap fare for our dates and smooth booking process via payment options.

Date of experience: July 26, 2022
Candice J. ASAP Tickets Rep
over a year old

Thank you so much for taking the time to leave us a 5 star rating!
We're very happy you were left satisfied with our service.

Philippines
1 review
0 helpful votes
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Not so happy
August 25, 2022

Didn't even notify us about the health form to fill up at the Toronto airport. We wasted over 2 hours just to fill up and kept on freezing and start over again. Also, we tried to cancel our parents flight but won't allow us compared to Expedia allowed my sister in law to canceled her aunt booking.
Am very dissatisfied and disappointed

Date of experience: July 26, 2022
Candice J. ASAP Tickets Rep
over a year old

Dear Customer,

Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.
Your complaint is assigned a special ID: 177415
Please email this ID at [email protected]

with your booking confirmation number, and we will get in touch with you

Thank you in advance.

Florida
1 review
0 helpful votes
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Great Service!
July 26, 2022

Jules was great and efficient! Great service! Happy to have come across this wonderful ticketing agency.

Date of experience: July 26, 2022
Candice J. ASAP Tickets Rep
over a year old

We are very grateful for your 5-star review. Thank you for sharing such kind words!

Illinois
1 review
0 helpful votes
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Musical flights, great service
July 26, 2022

When an airline canceled one of our flights home, customer service representatives provided timely and appropriate options to ensure the integrity of our trip was not compromised. I continue to be impressed with the service ASAP tickets provides.

Date of experience: July 26, 2022
Candice J. ASAP Tickets Rep
over a year old

Dear Kevin,
We're very glad that we were able to assist you in a satisfactory manner!
Hopefully we see you again soon.

California
1 review
0 helpful votes
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Trip to Karachi
July 26, 2022

Amir was very helpful. He listen my request and find a better deal.

Date of experience: July 25, 2022
Candice J. ASAP Tickets Rep
over a year old

Thank you so much for taking the time to leave us a 5 star rating.
Agent Amir will be most happy to hear of your positive review!

California
1 review
0 helpful votes
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Expedient, caring
July 26, 2022

Didn't think I was gonna book today, just started to send my feelers out, but then I was offered a sweet deal without pushiness

Date of experience: July 25, 2022
Candice J. ASAP Tickets Rep
over a year old

We are incredibly grateful that you took the time out to leave us a 5-Star review!
We're glad to hear that you were offered a suiting deal.

Georgia
1 review
0 helpful votes
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Minor abuse
August 25, 2022

I paid for a ticket for my 13 year old today. He was not permitted on the plan. After Paying 150 for the Airline to supply a buddy to ride with him. After I Re booked his flight and was forced to pay an additional 180 bucks for what not sure... Now I need Help to apply that 150 to the August 1st Rebooked flight... Please help this company has already cheated me out of 180 additional dollars and I would really like for Eagle the rep to be Re-trained because I clearly stated that my grandson was only 13 and he booked us a evening flight and wasted my day taking him to the airport only to be turned around. THis could have been avoided if the Asap employee did not schedule a 13-year-old to travel late at night... please help...

Date of experience: July 25, 2022
Candice J. ASAP Tickets Rep
over a year old

Dear Customer,

Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.
Your complaint is assigned a special ID: 176855
Please email this ID at [email protected]

with your booking confirmation number, and we will get in touch with you

Thank you in advance.

Nevada
1 review
0 helpful votes
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Ticket booking
July 24, 2022

Midas give me excellent assistance for my booking

Thank you

Date of experience: July 24, 2022
Candice J. ASAP Tickets Rep
over a year old

Dear Maria,
Thank you for the positive feedback!

Arizona
1 review
0 helpful votes
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Great job
July 24, 2022

Hennessey is my favorite person to work with i wish there was more than travel she could assist me with

Date of experience: July 23, 2022
Candice J. ASAP Tickets Rep
over a year old

Dear Harry,
Thank you! Your positive feedback is much appreciated.

Cabo Verde
1 review
0 helpful votes
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Rescue
July 23, 2022

I missed my flight and was stuck in Cape Verde
This was already a stressful trip due to unforeseen events. I had looked high and low for a deal that I could afford and was out of options then Mr Decosta who had originally booked my trip out of nowhere calls and put me on a flight……. I'm so grateful for his attention and care…. It's nice to find such emphatic human

Date of experience: July 23, 2022
Candice J. ASAP Tickets Rep
over a year old

Dear Eugenia,
Thank you very much for sharing your review. We love hearing from our customers.

Florida
1 review
0 helpful votes
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Excelent
July 23, 2022

Excelent@+@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@####@@@@@@@@#@@@@@@@@@@@@@@@@@@@@ excelent

Date of experience: July 23, 2022
Candice J. ASAP Tickets Rep
over a year old

Dear Teody,
Thanks for sharing your review with our community. It means a lot to us.