Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Andy's Auto Sport

Andy's Auto Sport

2.0

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Andy's Auto Sport?
grey stargrey stargrey stargrey stargrey star

Andy's Auto Sport Reviews Summary

Andy's Auto Sport has a rating of 2 stars from 239 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Andy's Auto Sport most frequently mention customer service, body kit and carbon fiber. Andy's Auto Sport ranks 776th among Auto Parts sites.

service
9
value
9
shipping
8
returns
6
quality
9

We monitor reviews for authenticity

GB
1 review
1 helpful vote
Follow Joanne G.
Unfollow Joanne G.
Share Review
Report Review

Don't order of these! I waited two weeks for the wrong part to come! The number on the website is blag! Asked them to phone me threw alive chat they said no! I asked for address to send my part back, they gave it! Sent it back with a note, never got the right on back and no refund! I don't think they can talk english as they blank your emails

Date of experience: May 27, 2017
Washington
1 review
0 helpful votes
Follow Brian R.
Unfollow Brian R.
Share Review
Report Review

Ordered headlights from Andy's autosport. The parts took longer than expected to get to me, some unforeseen hiccup at the supplier. The customer service was great and got me taken care of. Thanks for the help Eric.

Date of experience: May 18, 2017
North Carolina
1 review
3 helpful votes
Follow David c.
Unfollow David c.
Share Review
Report Review

Ordered my part the 13th supposed to ship out the 18th supposed to get the 26th did not show up then get an email 20 minutes later sent is not in stock going to give me a refund see how long that'll take

Date of experience: April 26, 2017
Georgia
1 review
2 helpful votes
Follow Joanne G.
Unfollow Joanne G.
Share Review
Report Review

Deceptive advertising
April 20, 2017

Horrible customer service, spacers came without bolts, picture shows with bolts.
NEVER ORDER FROM THEM AGAIN

Date of experience: April 20, 2017
Oregon
1 review
2 helpful votes
Follow Eric M.
Unfollow Eric M.
Share Review
Report Review

Do not order anything from their site! I had called in asking if they had an addco sway bar in stock and the salesman told me they had 3 on the shelf and that it would ship out that monday as I was placing the order on friday as they don't ship on the weekends. I received an email that evening stating that it would ship out that wednesday. Not a huge hassle as it was only a few days more. I went online to take a look at some of the reviews and the bulk were stating that they lie to you and tell you they have it when they do not. I placed some calls and sent several emails to find out the status. After calling the manufacturer directly this morning, it appears that they have not shipped this part to them in a long time and further more this product is on back order without an eta. THEY FLAT OUT LIED!

If you enjoy being lied to and waiting indefinitely for your product, hit them up. If not, take your money to a more reputable business.

Date of experience: April 20, 2017
Texas
1 review
1 helpful vote
Follow Russell S.
Unfollow Russell S.
Share Review
Report Review

Horrible experience
March 13, 2017

I ordered a throttle body and a position sensor. Package came quickly. Went to pick it up and felt light. I opened it and all that was in there was the throttle body gasket and throttle position sensor. I called and emailed. I was told that there supplier said it was in there and to check to box again. I explained that the throttle body is not a small part and would be very obvious if it were in there. I also explained that the shipping weight of the package should have been a tell tell sign that the part was not in it. The package according to FedEx only had a weight of. 03 lbs. I had to take pictures of parts and package that they sent. Now it's a waiting game. They didn't even send a receipt with order. Horrible!

Date of experience: March 13, 2017
Canada
1 review
1 helpful vote
Follow John m.
Unfollow John m.
Share Review
Report Review

Pathetic
February 7, 2017

Dont order anything from them, i ordered a hood and it came in damaged then after contacting them they kept ignoring my call and emails and blowing me off, once i finally got ahold of them they said its not there problem and i need to figure it out on my own

Date of experience: February 7, 2017
GB
1 review
2 helpful votes
Follow Bronwen C.
Unfollow Bronwen C.
Share Review
Report Review

Terrible.
February 7, 2017

No parts, no communication, but they certainly managed to process my payment efficiently. Scammers. Steer well clear.

Date of experience: February 7, 2017
New York
1 review
0 helpful votes
Follow Rueben A.
Unfollow Rueben A.
Share Review
Report Review

Dont waste your time!
January 12, 2017

All the reviews blow I have no doubt occured. I have my own issue along the same lines as everyone else. Bottom line dont waste your time taking the "gamble" on the parts from this company or it alone.

Date of experience: January 11, 2017
California
1 review
4 helpful votes
Follow levi C.
Unfollow levi C.
Share Review
Report Review

Zero customer service.
November 24, 2016

I ordered some over fenders for my 240sx. They sent the wrong parts and want me to pay for shipping to return the parts and to pay for shipping to resend the correct fenders.

I spoke with a manager. I did not catch her name but she was completely rude and didn't care one bit that their website was inaccuratestablished or that they sent the wrong fenders!

I wished I would've done research before ordering from them! And I hope that this review stops people from buying from them!

Seriously find some one else to buy from!

Date of experience: November 24, 2016
Canada
2 reviews
2 helpful votes
Follow Nolan L.
Unfollow Nolan L.
Share Review
Report Review

Will never order anything from them. Order a few times and not a single order went the way it was suppose to. Wrong parts one time. They forgot to send the parts another time. Than late on another order. Your only a # to them and they don't care what their sending. If you have to spend a extra 20 or even 50 bucks to go with someone else do it. It'll save you money in the end and a lot of headaches!

Date of experience: November 14, 2016
Arkansas
1 review
4 helpful votes
Follow Vicki W.
Unfollow Vicki W.
Share Review
Report Review

INCREDIBLE! Placed order for 4 new rims for 1978 VW Rabbit. They took my payment on August 27, then called on August 31 to inform that the rims are discontinued and asked whether I wanted to order different rims. I instructed them to refund the payment and that I would reorder different rims later, when I had time to browse their site. They said they would process the refund August 31 but that it could take 10 days for refund to hit bank (debit card) account. It's now September 14; called them again. Spoke to 2 other reps who said it should've hit bank on Sep 2 or 3! They gave me a transaction ID # and said the bank could locate the refund with the ID #. They also said the bank must've made an error... I replied "how could the bank make the error? The bank did not process the electronic refund!"
The bank says the Transaction ID# means nothing and would be no help for locating my SUPPOSED refund! The bank said to come, in person, and they may be able to file a fraud report against Andy's Auto Sport... I'll also turn it over to the State Attorney General.
Vicki

Date of experience: September 14, 2016
Maryland
1 review
2 helpful votes
Follow john g.
Unfollow john g.
Share Review
Report Review

This place is absolutely ONE OF THE WORST, non-communicative Sales Depts I've ever had the displeasure of doing business with. Only Ecklers Corvette is worse.

Parts were ordered. Ship date was set at 9 DAYS AFTER ORDER?!?!?!?!?

Now, 4 days after the original ship date, I still have no ship confirmation or tracking.

VERY UN-Professional place to do business with.

Date of experience: September 13, 2016
Australia
1 review
1 helpful vote
Follow Peter G.
Unfollow Peter G.
Share Review
Report Review

I live in Sydney Australia and ordered a front AMG style spoiler for for my wife's Mercerdes from Andys. It arrived well packed and undamaged. It fits perfectly and looks great. I would have no problem in ordering from them again.

Date of experience: June 10, 2016
New Jersey
1 review
3 helpful votes
Follow Nick s.
Unfollow Nick s.
Share Review
Report Review

All lies
February 25, 2016

I ordered a harness bar was told in stock but that was not the case I wouldn't due any business with Andy auto sports still waiting for my e mail confirming my consolation and no sign of it yet! Wth!

Date of experience: February 25, 2016
Virginia
2 reviews
2 helpful votes
Follow Jeff D.
Unfollow Jeff D.
Share Review
Report Review

I bought a back bumper for my bmw it took then 3 weeks to ship abd it arrived it was damaged abd will not send a replacement.

Date of experience: December 3, 2015
Ohio
1 review
3 helpful votes
Follow Matthew W.
Unfollow Matthew W.
Share Review
Report Review

Lies, all Lies.
November 23, 2015

These people are a total joke. Ordered a hood from them, was told, "In stock, you will have it in three days." A week later, I call, I'm actually given a tracking number for the shipment. Two days later, an email saying item is out of stock, Speak to a rep, again, more lies, this time, I'm given another tracking number for the shipment. Two more days, another email, out of stock. I have demanded a refund. Basically, this is a handful of people sitting in front of computers, with absolutely no inventory, hooking people on the web site. They have no control of anything and try to lie their way into completing an order. Absolute waste of three weeks time on this project! They should be shut down.

Date of experience: November 23, 2015
Florida
1 review
2 helpful votes
Follow Peter S.
Unfollow Peter S.
Share Review
Report Review

We carefully went through the website to make sure we got the right seat covers for our 2007 Range Rover HSE. Took almost 3 weeks after we paid to receive the seat covers which cost $67.00 and $32! To ship-- the box weighed less than 3 lbs.
Came with no instructions and did not come close to fitting our seats. Called to return and was told we could only receive $35 refund after they sent us a link to refund. That was a week ago and still have not received that link. Horrible company!

Date of experience: November 8, 2015
Washington
1 review
0 helpful votes
Follow Moe S.
Unfollow Moe S.
Share Review
Report Review

DONT DO IT!
September 22, 2015

Terrible... ordered a hood and it came in wrong hood and damaged from the vendor then andys is trying to fight with me telling me thats what I ordered after sending them pictures of my receipt and of the hood. I should have read the reviews before buying they suck!...

Update- Things have been resolved they have made everything right by me

Date of experience: September 22, 2015
Florida
1 review
3 helpful votes
Follow jason a.
Unfollow jason a.
Share Review
Report Review

Terrible Terrible Terrible
September 10, 2015

First off i ordered a windshield banner, the one they showed on there website advertised, its a vortech supercharger decal, supposed to be dark silver, first off it costed more to ship the item then it did to buy it. Over 2 weeks never received after multiple calls and emails. They didnt even carry the item they had to send off to someone else, i could have done that. Why did i pay 16$ in shipping for a item that costs 2$ at most to ship and wait 2 weeks,! Stay away from these guys!

Date of experience: September 10, 2015

From the business

Andy's Auto Sport is an online retailer of performance car parts. What distinguishes Andy's from the rest is how far we go out of our way to educate customers about the products we sell.

We publish custom buyer's guides and how-to articles on our website. In addition, for most manufacturers we've written up "the inside scoop" about them so that customers can more easily make a buying decision. On top of all that, we have our own video studio where we produce our exclusive video series, Andy's Auto Sport TV, that shows customers how various performance parts work as well as how to install them.

When you're modifying your car or truck, it can be tricky to figure out which mod will get you the most power or which brand to go with. Our biggest fans tell us that those tough buying decisions become easy when shopping on our website because we have such an abundance of educational material.

Our most popular-selling products include intakes, exhaust systems, body kits, and hoods.


andysautosport.com
Founded in 1997
Redding, CA, United States