Andy's Auto SportReviews 239

I ordered on line an item listed by Andy's and proceeded to checkout. At no point did it say ( not in stock) or months to deliver. That was 6/20. On 6/22 I received a notice the item had not been shipped and billing to my PayPal account had stoped. I moved on and purchased the needed item from others. Then over 30 days latter up pops the devil. They took Andy's canceled transaction money from my bank. Yes PayPal did this for Andy's. Andy's then shipped a broken auto guage lens. Yes broken 1" across the speedometer@ 12:00.
W
No I have not contacted Andy's, as a buisness owner of 40 years they are a text book example of bad news! I will never allow them acess to take money from me again.
1. They sell items they don't have and can't have drop shipped by manufactures.
2 They take orders and don't tell you if the item is out of stock, when proceeding to checkout. Just get your credit information for future authorizations.
3 They think you order and can wait to receive your order until they decide to ship.
4. They sell broken defective items@ high prices higher than almost every other parts company.
Don't order from these people, move on to the next seller of the item. You will be glad you did and pay less and get it quicker!

Ordered ram air hood for my 2002 firebird. Received order after 2 weeks and the delivery truck driver calls me to say they cant drop it off to my house? Had to rent a truck to meet off highway to get it home. Just to find out it cant be installed. This hood like my child molded it from a play ground. Imaginary workshop... the screws were wrong. Couldnt swap parts from original hood. A total waste of my time and money...$399 in the wind...

I ordered an oem direct fit catalytic converter for my car. They contacted me to let me know it would be later than advertised and I was fine with it because they made an effort to let me know which I thought was great. I even recived the item earlier than expected. Come to find out I ordered the wrong part. I contact them to start the return process which they explained to me the 15 percent Re stocking fee. I was bummed but understood it was a mistake on my part. What I ordered cost me 227.07 so after 15 percent taken away from it was supposed to recived 193. I then get an email after I just spoke to someone that I would only recived 167. I was confused because I just some to someone. I called the the place and spoke to what I belive was the same rep. She then told me it was her mistake she did not mention the 15 dollar shipping fee. I did not know I would be charged that because I got the item free but then it would be 178 that I would recive. She said she would mark it down so I could get my money back and and not be contacted anymore. By that time it is already past the 3 to 5 business days and I have now recived another email stating that I will only recive 164. I am fed up with this company not being organized and and sending me emails with exclamation marks as if in a menacing way. I will not order from them anymore. Seems like they are in need of the extra dollars. If I'd looked at the other bad reviews I wouldn't be here

Always, ALWAYS, REMEMBER TO CHECK THE COMPANY REVIEWS BEFORE PURCHASING FROM A COMPANY! I ordered a simple rear view mirror for a mustang on October 9th and just received an email from them stating that they contacted the supplier and it will be shipped early in December. What takes over two months to get a rear view mirror? They charged my credit card the full amount the minute I ordered it. I could have driven to California to pick it up quicker! They say they will refund my money but that remains to be seen. Check the many many one star reviews on this company prior to purchase. I suspect it would be a lot less, however one star is the least you can give. How do they stay in business?

I ordered aftermarket tail lights for my 2003 Ford F150 Supercrew only after I had been assured that the tail lights I wanted would fit the body style of my truck. Once they actually arrived, I found out that they had sent me lights for a Flareside which fit slightly different than the lights on a Supercrew. I immediately contacted them and asked why they didn't fit. They claimed that they would be contacting the supplier to find out why. It took over a month for them to get back to me despite me emailing them numerous times. I told them that I wanted to return the tail lights as I couldn't use them due to them sending me the incorrect lights. They told me they had to contact the supplier again, which was Spyder Auto. I then emailed Spyder Auto myself and received an answer within 3 days. Andy's Auto Sport still has not gotten back to me after another month and a half and I have been back and forth with Spyder Auto numerous times since then. Pretty sure Andy's Auto Sports is only around because they screw over their customers and then just forget about them. So now I have a decent amount of money (for me) sitting in my closest as I cannot use them while I wait for an answer from them, if it will ever come.
Do NOT order from this company unless you want to be screwed over and ignored if you have any sort of issues, don't be tempted by the prices because trust me, it is definitely not worth the frustration and waste of time/

I should have read the reviews first. What a scam outfit.! After ordering my part which
Andy's site said it would fit perfectly; NOT SO... didn't even come close. After MANY not just several e-mails and phone calls; the rep said he would send a return label and instructions... NEVER HAPPENED! I, m only out $21.00 and a useless part. I feel sorry for the others who have had also a terrible experience. All I can say is "BUYER
BE WARE!

Do yourself a favor and do not waste your time with this horrible company. I actually gave them a chance, despite reading reviews, and that was a huge mistake! I ordered a bodykit and fenders from them and I was informed that it'll be arriving within 3-4 days because I have a California address. 4 days later I called them to follow up to find out about the status of my order. Of course as expected, nothing has happened; it was still in their warehouse not delivered and the fenders would be shipping out 2-3 weeks later. The customer rep asked me if the sales rep talked to the company to ensure that the kit/fenders were on stock and available. So now I'm supposed to make sure that they do their job correctly? These guys will tell you want you want to hear but when it comes to actually doing the right thing and their job, they are horrible. No apologies given whatsoever, so I cancelled that order. Now let's see if that even goes through. Please, if you are reading this, do NOT waste your precious time and money to invest in a company who does not give a crap about you. I'm a patient individual and will give people chances; I gave them a chance, so now from experience, I'm telling everyone DO NOT do anything with this company! Yes they're cheap; but you get what you pay for...

One star is too many. They totally suck! No customer service, press 4 for customer service and wait on hold for 20 min. (my break is 15min at work), but press 3 for sales and get someone every time... Only that person will NOT help you with your already placed order. Where is the customer service in that?

After all week waiting and calling the last two days to check the status of my order, they told me my product was discontinued and the guy wasn't sure when they would get around to refunding my money>

Placed a $180 order for tokico blue struts, received an email with confirmation etc. About 2 days later i receive another email saying there is no estimated time arrival. Acouple weeks go by and i figured i'd call was on hold for about 15mins and the woman gets on and tells me they dont have them in stock and they dont know when they will be getting more in. I asked the woman when they were planning on telling me this as i am waiting on the parts to install... Ridiculous if i never called they would have just left me in the dark waiting... DO NOT DEAL WITH THIS COMPANY, HORRIBLE CUSTOMER SERVICE AND SUPPORT. I DIDNT EVEN GET AN APOLOGY

This site is a total scam! We ordered a light 3 weeks ago and it has been sent to every state including right up the road from our address but hasn't made it here. Can never get anyone to answer on the phone line except the " place an order line" who transfer you so quickly you don't have time to protest. Then you are placed on hold for "the next available representative" that you never get, well at least after 30 mins on hold we gave up. Unfortunately we didn't read the reviews first but now we now it is futile to attempt to get our $ back from these scam artists so we are contacting our CC company and taking that route to rectify the problem. So to add the the plethora of bad reviews here is our bad review. DO NOT ORDER FROM THIS PLACE! It should be shut down and as far as my boyfriend is concerned are lucky they are located across the country because he would like to cause bodily damage to the sales rep and/or manager. You should see the tracking of our package, it's been to Canada, I've never been to as many places as this package has traveled! The few occasions we have spoken to someone they couldn't find out order # so kept giving us a new one so we believe the package we have been tracking has been a different one each time. These people are owed some serious bad karma and I do not blame the people who want to peruse a class action law suit against them. Again stay away from Andy's crook auto sport parts!

I ordered a hood on december 10,2013 and was told that it would be at my house by december 24th. Called back on december 26th and was told that it hasn't been shipped out yet! I was then told it would be shipped out on the first of january. Never received it. I contacted them AGAIN and was told it would be shipped out on the 15th of January. I called AGAIN on 23 January and was told that i would have to call back because Carbon Creations wasn't open at the time that i called, so i called back again the next day (24 January 2014) and was told that the carbon fiber hood would not be shipped out until the 29th of January. That's right! I have waited for OVER a month for hood to be delivered to my house that STILL has not been shipped out yet. I despise these people and this company. Never ever EVER do business with them. The only reason I even considered ordering from them was because their price was cheaper and i was too naive to read the reviews on the company. They are a joke and it has become my new mission in life to steer as many people as i can away from using this company.

THE WORST! RUN DON'T WALK!
Placed my order with MATT and he told me they had my High Performance radiator in stock. I asked him to double check because everywhere else I called it was out of stock. "YEP" Matt tells me. Then I get an email (after paying big bucks) telling me "status for your order has been changed to NO ETA" NO ETA? Whats that mean? You will ship it in a year? I called 5 times. And even talked to MATT again (who transferred me quicker than lighting.) Every time I called you get transferred to the Abbess line and even held for 54 Minutes (just to provide a point) and once answered, they hung up on me without even saying Hello.
REALLY?
I am going to tell my bank this is a rip off internet company and to reverse the charges.

To bad I read tge reviews a little late I orderd my part told me by the 31 of Oct I placed it on the 15 so then I got another email stating it moved till da 22 of Oct so I was happy come 22nd n no product I called to verify the gave run around so I called the company direct from da product I orderd they told me they called them n da 16 to let them kno it wasn't in stock til 3 weeks so I called andys n let them kno they triex lyin so I told them I called the company who they got it from n told me they called them to let them kno. WTF didn't they tell me there scammers if I don't get my product on the time I was told idc if it was a lil money I'm pursue to the fullest extent to sue them