Andy's Auto SportReviews 239

I ordered a Hood for My Camaro From Andy's Auto Sport. I had it delivered to a reputable paint and body shop for prep and installation. The body shop said that the hood was a piece of crap and that it would not fit my car. Casting was terrible. It had cracks amd deformities that made it look horrible. I contacted Andys Auto Sport Customer Service with pictures that the body shop had taken along with the comments fron the body shop manager. Tey said that i could send it back, at my own expence, and I would have to pay a 10% re-stocking fee. Avoid buying anything from this place. Falsely advertise quality products and outstanding customer service and you will receive neither. Don't find youself in the same shape that I find myself in... they're crooks!

In December of 2010 I ordered 4 creeper wheels for $10. The shipping cost was to be $15. Oh well. Two weeks later I emailed them about why my order wasn't shipped. No reply. One week later I called them about my order. The customer service guy (checked the warehouse, they don't have a warehouse) told me they were shipped that morning. The next day no email with my tracking number. One week later I called again about my order, he said Dorman didn't ship them. I told him I might cancel the order, ho told me to go ahead. Really. One week later, I called again ( 4 weeks after I placed the order), customer service guy told me more bull so I canceled the order. If you use these guys, go over their mission statement with them first, if you can catch one of the 4-5 employees.

I was browsing on this site for about a month now and i finally had the money to order my Full Body Kit for my 1990 Acura Integra. I emailed customer support on how much shipping will cost. They said the Body Kit is $380 plus shipping. (Total $450.00). So i said ok. Ill buy it tomorrow. So the next morning, i went threw the checkout on their website and it said the total after shipping was almost $650. I then called them about the price and they said it was a typo. So i then bought the body kit for $450. They said it will be at my door step in 1 week Brand New. So i wait and the body kit came at my door in exactly 1 week. So i then opened it and it was JUNK! It has holes in it, crackes, scratches, ect. So i called them and they said, take pictures and send us proof and we will send you a Brand New kit. And I asked why this Body kit is so trashed. And he said, "We sent you a used refurbished body kit on accident" So once i take the pictures, i send them an email and now im waiting for the new kit. (PLEASE BE AWARE THAT ALL OF THEIR PRICES ARE WRONG! PLEASE CALL THEM AND THEY WILL LOWER THE PRICE! THEY TRY TO GET AS MUCH MONEY AS THEY CAN OUT OF YOU!)

When i first got too andysautosport i was delighted with there website and all the parts to choose from for all kinda of makes. When i first placed my order with andys auto sport it was for a Megan Racing strut bar for my 94 Sentra SE-R, the price seemed great at 40 dollars for the bar and with shipping it came too about 70 buck which i though was fine cause i live in cananda and there shipping from the u.s.a. So after placing my order it said i would recieve a shipping email with a tracking number. 14 days go by. Nothing. No email. I then cheak my mastercard account and there was a charge to andys auto sport so i call there customer support line and talk to a sales rep there who said that the order was just prossesed and would be shipped asap. 1 week go's by. Still no tracking email?! So i call customer support back and talk to a sales manager at andy auto sport. They try to tell me it was because of a problem with my credit card. I said no because i cheaked my card and they have infact charge me already for the order. Anyways. To make a long storie short. It took about another week after that last phone call too receive my order from andys auto sport. Great website and selection of parts, but poors service and extreamly bull$#*! slow shipping. Out of 10 stars id give a 3 for selection of goods. Other then that, i will do bussness elswhere!