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AMOMA.com

3.7
amoma.com

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

AMOMA.com Reviews Summary

AMOMA.com has a rating of 3.7 stars from 2,983 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with AMOMA.com most frequently mention best price, customer service and great hotel. AMOMA.com ranks 444th among Travel Deals sites.

service
64
value
66
quality
52

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France
1 review
0 helpful votes
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EFFICIENT
September 24, 2017

I had never booked with AMOMA before; i found the online service very efficient and easy to use.
I would use this service again.
I cna't say more having only the 1 experience so far.

Date of experience: September 21, 2017
Germany
1 review
0 helpful votes
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Good experience
September 23, 2017

Booked a room in center of the Malmo, Sweden. Good experience. Customer support from Amoma responded properly.

Date of experience: September 20, 2017
Nevada
1 review
0 helpful votes
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Fantastic Deal
September 23, 2017

Hotel was fabulous we will stay longer next time in summerlin
Thank you Nancy at check in for all your help
Don bartender you made it special
Great pool and close to shopping areas

Date of experience: September 20, 2017
GB
1 review
0 helpful votes
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Easy booking
September 23, 2017

An urgent need for a room the same night. Hotel located and a room booked at a good price. An easy booking process.

Date of experience: September 20, 2017
GB
1 review
0 helpful votes
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Spurs Game
September 23, 2017

Booked hotel for Spurs CL game at Wembley, everything was excellent and I've now used them again for next CL game. If this goes as well, I will continue to use them for all my trips to London

Date of experience: September 20, 2017
California
1 review
0 helpful votes
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This is a great site!
September 22, 2017

It seemed too good to be true. The Kensington hotel in London for 2 nights at a HUGE discount. I was nervous but couldn't pass up such a good deal. And it is all legit! The deal even included breakfast! I am a believer now. I will definitely use AMOMA.com again when I see a deal that is too good to be true.

Date of experience: September 20, 2017
Italy
1 review
0 helpful votes
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I loved the place for many reasons. It includes everything a family wants with easy access to all daily needs in addition to the mall with competetive prices. Also price wise the hotel worths chasing

Date of experience: September 19, 2017
Ireland
1 review
0 helpful votes
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Very good site
September 22, 2017

We had a great time and would recommend amoma as easy to use and cheap.the hotel was lovely the food was impeccable the sites to see was brill

Date of experience: September 19, 2017
India
1 review
0 helpful votes
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Excellent
September 22, 2017

Fully satisfied with the way the website is done the details are up to the point you dont need anything wlse

Date of experience: September 19, 2017
GB
1 review
0 helpful votes
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Excellent service
September 22, 2017

It was surreal when we first got the call it made us realise that sites are aware of what hotels you are interested in. The lady that rang was very helpful and was able to offer us a better rate than we could fine ourselves. What's not to love.

Date of experience: September 19, 2017
GB
1 review
0 helpful votes
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Gloucester ibis
September 22, 2017

A good room on floor two and hearty breakfast after a warm night (central heating could be down a notch). Bed very comfortable.

Date of experience: September 19, 2017
Texas
1 review
0 helpful votes
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Had to cancel my hotel reservation due to Hurricane Irma. I requested cancellation through their website and called multiple times, but still has not get my refund or an actual response since 9/8/17. They only email a generic response saying that they will get back by email or phone call as soon as possible... still no response in nearly 10 days.

Date of experience: September 18, 2017
AMOMAcom C. — AMOMA.com Rep
over a year old

Hi Kiet,

We take each customers feedback seriously and we would like to assist you as soon as possible. Unfortunately we are not able to identify your booking with the details you have provided within your review. Please include your booking ID and one of our agents will contact you shortly.

Our team will review your case and get back to you as soon as they can. However, but please understand that due to the high volume of emails we received from our customers affected by Hurricane Irma, this can take several days - so please be patient!

We remain at your service.
Thanks,
Your Customer Support team

Louisiana
1 review
0 helpful votes
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Can't talk to anybody
September 22, 2017

I tried to talk to someone about my booking, but couldn't get a hold of anybody nor the live chat - wasn't working. I finally canceled my booking. Still can't get a hold of anybody.

Date of experience: September 18, 2017
AMOMAcom C. — AMOMA.com Rep
over a year old

Hi Niti S.,

We take each customers feedback seriously and we would like to assist you as soon as possible. Unfortunately we are not able to identify your booking with the details you have provided within your review. Please include your booking ID and one of our agents will contact you shortly.

Otherwise, you can also contact us through our on-page LiveChat or your customer account.

We remain at your service,

Your Customer Support team

Qatar
1 review
0 helpful votes
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Good price
September 20, 2017

It was good experience to deal with amoma they gave me good price with good room in nice hotel and they fast in calling to be sure if you really want that hotel or not, but they are late when sent me the conformation from the hotel and the reservation was non refundable. It was first time and I will reserve again with them. Sorry for week English

Date of experience: September 17, 2017
Alabama
1 review
0 helpful votes
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Top Notch Experience
September 20, 2017

I can't say enough great things about our stay! Fantastic staff, HUGE room, clean and noise free. Such a surprise for the low price we paid through AMOMA. We didnt want to leave.

Date of experience: September 17, 2017
Colorado
1 review
0 helpful votes
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Easy
September 20, 2017

AMOMA made it easy to book a room, was cheaper than other sites, and no hidden fee's. I plan on using AMOMA next time I plan a trip.

Date of experience: September 17, 2017
GB
1 review
0 helpful votes
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Very good
September 20, 2017

Checked in no problem hotel was good end up with a larger room only book single, breakfast was good as included parking free in London was good and outside of hotel

Date of experience: September 17, 2017
Florida
1 review
0 helpful votes
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Hurricane Escape
September 20, 2017

I needed to find a hotel so we could evacuate the coastline. My hotel I had previously booked at could not extend my stay. So I rushed to find another location. I found Amoma and made my reservation with them within ten minutes. I had never heard of Amoma and called the hotel direct to see if it was legitimate and they said yes. We were highly satisfied with our booking thru Amoma.

Date of experience: September 17, 2017
California
2 reviews
2 helpful votes
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Stay away from Amoma
September 24, 2017

DO not use Amoma to book your hotel, they will screw up your vacation. I booked a hotel with them in Mar 2017 for my vacation in Cancun in Oct. Received email confirmation from them and they charged deposit on my credit card and they clearly mentioned in the confirmation email that they would charge the balance on my credit card on Sept 16 2017. In the morning 7:30am on Sept 16, I received an email from Amoma that they canceled my booking. I immediately called them to find out what is going on. Waited for an hour on the phone, they just told me that I didnt make the payment on time and they canceled my booking. Even I told them that the confirmation email clearly stated they would charge my credit card on Sept 16, they just explained that is how their system works. They offered me to rebook the hotel but with $1700 USD more! They didnt even try to resolve the issue with me, except they could only help me to rebook the hotel with way higher price. They totally screwed my vacation! DO NOT USE them or they take your own risk!

AMOMA.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 16, 2017
AMOMAcom C. — AMOMA.com Rep
over a year old

Hi Calvin K.,

We sincerely apologise for any inconvenience caused.

Please note that we contacted you on 21.09.2017 by, mail to resolve your matter. Feel free to contact us at [email protected] if you have any further questions about your booking!

Your Customer Support team

GB
1 review
0 helpful votes
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Lovely Hotel
September 19, 2017

Hotel was very nice. Breakfast was very good. Would stay again and recommend to friends. Staff were very friendly and helpful.

Date of experience: September 16, 2017

From the business

AMOMA.com is your room key to more than 300,000 hotels worldwide. Whether you look for a low-priced hotel or a 5* resort: AMOMA.com offers you a wide range of accommodations at the best price. Book your perfect business hotel or holiday destination online and save up to 80%! On AMOMA.com you can not only book with confidence thanks to fully secured payment but also manage your own booking. Send special requests, change your dates or modify your reservation: Booking your next hotel has never been easier. Find the cheapest deals now on AMOMA.com!


amoma.com
Geneva, B8, Switzerland
+15
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