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AMOMA.com

3.7
amoma.com

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

AMOMA.com Reviews Summary

AMOMA.com has a rating of 3.7 stars from 2,983 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with AMOMA.com most frequently mention best price, customer service and great hotel. AMOMA.com ranks 444th among Travel Deals sites.

service
64
value
66
quality
52

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Saudi Arabia
1 review
0 helpful votes
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Thank you
January 23, 2018

Thank you good price and good hotel my hotel book its very nice room and place I think amoma it's my beast traveler now for me

Date of experience: January 21, 2018
AMOMAcom C. — AMOMA.com Rep
over a year old

Hi Abdullah B.,

Thanks for your feedback, we're happy to hear about your bargain on AMOMA.com!

We hope to remain your number-one hotel booking platform.
Your AMOMA.com team

Canada
1 review
0 helpful votes
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Worked well
January 24, 2018

I was a little nervous but voucher worked as expected, no surprise charges. I didn't have to make any changes so I no experience with that.

Date of experience: January 20, 2018
Brazil
1 review
0 helpful votes
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Cancel reservation
January 25, 2018

I had problems with booking cancellation and were quick to resolve my problem.

Thank you very much.

Date of experience: January 20, 2018
AMOMAcom C. — AMOMA.com Rep
over a year old

Hi Jean C.,

We are pleased to hear your issue could be resolved completely. Don't forget our customer support team is on-hand around-the-clock should you need any further assistance.

Your AMOMA.com team

GB
1 review
0 helpful votes
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Lovely hotel.
January 22, 2018

The hotel is lovely, very Swiss & modern. Free WiFi is great, good choice of English tv channels, not that you stay in to watch tv, but nice to chill out & watch some tv in bed at night. Staff very friendly & polite.
Breakfast room is on top floor with surrounding glass dome windows, amazing views
Definitely would recommend people to stay here, reasonable price too.

Date of experience: January 20, 2018
Serbia
1 review
0 helpful votes
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Ok
January 21, 2018

We have got everything as was wrote on amoma site for lowest price compared with other sites.
Recomendation

Date of experience: January 19, 2018
AMOMAcom C. — AMOMA.com Rep
over a year old

Hi Misa N,

We are very happy to have you as a customer!

Thank you for your great feedback, we hope to remain your number-one hotel booking platform for a long time to come.

Your AMOMA.com team

Ireland
1 review
0 helpful votes
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Excellent!
January 21, 2018

The hotel was beautifully renovated with very modern interiors. Breakfast was amazing with a great selection. Hotel rooms were spacious and bright, really enjoyed our stay!

Date of experience: January 18, 2018
GB
1 review
0 helpful votes
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Good price, good service
January 21, 2018

Price was better than other websites. Information on website was accurate and everything worked well.

Date of experience: January 18, 2018
AMOMAcom C. — AMOMA.com Rep
over a year old

Hi Kevin M.,

Thanks very much for your kind words! We hope to remain your number-one hotel booking platform for a long time to come.

Your AMOMA.com team

Florida
1 review
1 helpful vote
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AMOMA agents will not help you with cancellation for bookings. Do not use this site. Find another broker.

Date of experience: January 16, 2018
AMOMAcom C. — AMOMA.com Rep
over a year old

Hi Nicholas K.,

We take each customer’s feedback seriously and we would like to assist you as soon as possible. Unfortunately we are not able to identify your booking with the details you have provided within your review. Please include your booking ID and one of our agents will contact you shortly.

Otherwise, you can also contact us through our on-page LiveChat or your customer account.

We remain at your service,

Your Customer Support team

Botswana
1 review
0 helpful votes
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Lacking system variation
January 21, 2018

I spotted a room and went ahead and made a payment for the booking and the response that i got initially was that my application was declined, this after i had made a payment, needless to say i nearly had a heart attack, but then i got a phone call to inform me that the booking was going to be made against another room and i had to pop out some extra bucks for that.

Date of experience: January 16, 2018
AMOMAcom C. — AMOMA.com Rep
over a year old

Hi Retselisitsoe M.,

Kindly note that we work with a live booking system, meaning that rates and availability can change at any moment. Special limited offers at the best rates are indicated on our website.

We have checked your case and we have learnt that you have already been assisted by our team for a special promotion on your reservation.

Your Customer Support team

GB
1 review
0 helpful votes
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The staff at the hotel are a credit to the hotel. We called in advance to request to park the car at the hotel car park early in the morning as we had to attend an event and they were only too pleased to accommodate us. The reception staff were excellent and very polite. The room was very clean and modern. We enjoyed an excellent breakfast and would recommend this hotel to anyone staying in Nottingham. Thanks for exceeding our expectations

Date of experience: January 16, 2018
GB
1 review
0 helpful votes
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Excellent hotel!
January 16, 2018

We arrived in the afternoon after 5 minutes walk from main railway station, friendly and well organised reception, room was perfect, and breakfast was ok. Perfect hotel for traveling around Milan as there are two underground stations not 100 yards away from each other. We enjoyed very much our stay and will come back when back in Milan.

Date of experience: January 16, 2018
Canada
1 review
1 helpful vote
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N/a
January 16, 2018

Everything were good organised. We had good services and great view from the window. We really were excited by our trip to Vegas. Thank you.

Date of experience: January 15, 2018
GB
1 review
0 helpful votes
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The Cranley
January 15, 2018

An elegant town house hotel in one of the better parts of London ideal for Knightsbridge and the museums on the Cromwell Road.

Date of experience: January 15, 2018
California
1 review
1 helpful vote
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Quick and easy
January 15, 2018

I had made reservations 10 months prior with Booking.com and received an e-mail from them 2 weeks prior to the day we were expected to arrive for a credit card update which i gave and then the next day my booking was cancelled so no i had no reservations and I had a flight in two weeks. I went to amoma and made reservations no problem (using that same credit card) confirmed in minutes.

Date of experience: January 14, 2018
AMOMAcom C. — AMOMA.com Rep
over a year old

Hi Jeffrey w.,

Thanks for sharing your feedback!

We are happy to hear about your great booking experience. Offering you the easiest booking procedure and best service is our top priority, so let us know if there is something we can do to make your next booking with AMOMA.com even better!

Your AMOMA.com team

Spain
1 review
0 helpful votes
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Good value
January 17, 2018

First time booking with AMOmo came up on Trivago as cheapest available no problems but not easy to print off receipt etc as not available as app will use again if cheapest

Date of experience: January 14, 2018
AMOMAcom C. — AMOMA.com Rep
over a year old

Hi Richard M.,

We take each customer’s opinion seriously and want to thank you for your feedback.

It will help us to offer you and 2.5 million fellow travellers per year the greatest hotel deals and a smooth booking experience on our site.

Your Customer Support team

GB
1 review
1 helpful vote
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Royal Highland Hotel
January 15, 2018

Had a fabulous break. All staff were helpful. I could not fault anything. I will stay in same hotel again.

Date of experience: January 14, 2018
Colombia
1 review
0 helpful votes
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Excellent
January 15, 2018

Excellent and cheaper than others good service I liked the hotel in Cartagena, Colombia the room was clean and the people were super friendly and welcoming

Date of experience: January 13, 2018
California
1 review
0 helpful votes
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Mexico City Family Adventure
January 15, 2018

Had wonderful stay with my wife and oldest Grandson. Sam lots of sites and always pleased with our hotel accommodations, treatment by the staff and the amenities. The restaurant was excellent. The location was perfect for us and Mexico City was so friendly with so many historical sites to see. We will likely return some day and will certainly recommend AMOMA TO our friends. Thank you. Sam Bradley

Date of experience: January 13, 2018
AMOMAcom C. — AMOMA.com Rep
over a year old

Hi Sam B.,

We are happy to hear how much you enjoyed your hotel! Providing our customers with the highest quality hotels is of great importance to us. Your feedback helps us to continue offering you and your fellow travelers the very best hotels at the very best rates.

Thank you for sharing your experience,

Your AMOMA.com team

VE
1 review
0 helpful votes
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Exelente
January 15, 2018

Empresa responsable a la hora de atender el cliente la recomiendo. Buena experiencia y rapidos a la hora de conseguir lo q buscan

Date of experience: January 12, 2018
AMOMAcom C. — AMOMA.com Rep
over a year old

Hola Daniel O.,

¡Gracias por su comentario!

Nos complace saber que hemos podido ayudarle. Le recordamos que nuestro equipo de Atención al Cliente está a su disposición las 24 horas del día si necesita ayuda con cualquier otra cosa.

Su equipo de AMOMA.com

New York
1 review
2 helpful votes
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I booked a hotel through their website and realized that I booked on a wrong date. I immediately called within a minute but their customer service was impossible to reach. I called 30 times and no reach. I heard from them the next day and they won't cancel the charge and won't let me change the date. I disputed the charge but they fought back and offered no leniency. They are awful. Don't sue them.

Date of experience: January 11, 2018
AMOMAcom C. — AMOMA.com Rep
over a year old

Hi Mira M.

We looked into your case and learned that the booking you made through our site was non-refundable, non-amendable. Please note that cancellation / modification fees are set by our suppliers and we only pass them along accordingly. We always strive to obtain a positive outcome for you but cannot guarantee our efforts will be successful in cases of non-refundable / non-amendable bookings, which was the situation for your reservation.

Please be advised that you can always find the cancellation/ modification policy on the payment page before completing your booking as well as in your personal account area and within your confirmation email once you have made your hotel reservation.

Please note that we contacted you on 04.08.2017 by email to clarify your matter. Feel free to reach out to us at [email protected] if you have any further questions about your past booking!

Your Customer Support team

From the business

AMOMA.com is your room key to more than 300,000 hotels worldwide. Whether you look for a low-priced hotel or a 5* resort: AMOMA.com offers you a wide range of accommodations at the best price. Book your perfect business hotel or holiday destination online and save up to 80%! On AMOMA.com you can not only book with confidence thanks to fully secured payment but also manage your own booking. Send special requests, change your dates or modify your reservation: Booking your next hotel has never been easier. Find the cheapest deals now on AMOMA.com!


amoma.com
Geneva, B8, Switzerland
+15
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